Black Student Success Center Coordinator

CLASSIFICATION TITLE: Student Services Professional IB

UNION CODE: R04

FT/PT: Full-time

PAY PLAN: 12-month

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: Starting salary upon appointment is not expected to exceed $4,269 per month

CSU CLASSIFICATION SALARY RANGE: $4,269 - $6,040

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.

POSITION PURPOSE: Under the direct to general supervision of the Director of Special Programs & Student Retention Initiatives, the Black Student Success Center (BSSC) Coordinator is responsible for assisting in the implementation of the center's programs and activities and supporting campus initiatives aimed at promoting student persistence, retention, and graduation. This role includes providing basic student support and guidance, participating in recruitment and retention efforts, and representing the center at events. Additionally, the BSSC Coordinator will assist in the day-to-day operations of the center, including maintaining records and preparing reports, supporting the advisory board, training and mentoring student assistants, and serving as a primary contact for the center. The position also involves developing and maintaining positive relationships with campus and community stakeholders and participating in professional development opportunities.

DUTIES & RESPONSIBILITIES:

Programming and Student Support

• Assist in implementing the center's programs and activities following established procedures and guidelines.
• Support campus entities in promoting persistence, retention, sense of belonging, and graduation through structured collaborations.
• Provide basic student support and guidance under supervision.
• Participate in recruitment and retention activities by following established plans and protocols.
• Help plan events, support student club initiatives, facilitate presentations, and conduct outreach to internal and external audiences to promote the center.
• Represent the Black Student Success Center at on-campus and local events to identify professional development opportunities.
• Provide basic support to Black student clubs and organizations within defined parameters.

Black Student Success Center Operations

• Assist in the day-to-day operations of the Black Student Success Center, including maintaining program records, membership lists, and preparing monthly summary reports of BSSC programming, activities, following established procedures.
• Support the establishment and development of an advisory board by performing assigned tasks under supervision.
• Contribute to a positive atmosphere and provide guidance to groups using the center within defined guidelines.
• Assist in training and mentoring student assistants and graduate student leaders following established protocols.
• Serve as a primary contact for the center, elevating more complex interactions or situations to the Director.
• Help develop and maintain positive relationships and partnerships with campus constituents, community resources, and other stakeholders.
• Participate in professional development opportunities as directed.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or job-related field and one (1) year of recent related experience. Specialized experience during which the applicant has acquired and successfully applied the appropriate knowledge and abilities may be substituted for the required education on a year-for-year basis. Equivalent amounts of graduate level job related education may be substituted for the required experience.

SKILLS, KNOWLEDGE & ABILITIES (SKA's) –

• Regular and reliable attendance is required.
• Working knowledge of the methods and problems of organization and program management, research and interviewing techniques, and principles of individual and group behavior.
• Ability to rapidly acquire such knowledge of the organization, procedures, and activities of the specific campus to which the position is assigned and the basic principles, practices and major trends in the Student Services field to which assigned.
• Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.
• Ability to interpret and apply program rules and regulations, gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations.
• Ability to present clear and concise information orally and in written reports.
• Ability to be sensitive to issues impacting Black and other historically marginalized students.
• Ability to effectively operate within a budget.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Proficient computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.

PREFERRED QUALIFICATIONS:

• Advanced degree in a related field.
• Prior professional or volunteer experience supporting and advocating for the needs of Black students.
• Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.






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