22 Admissions/Retention/Enrollment Mgmt. jobs

POSITION TITLE:   Dean of Attleboro Campus DEPARTMENTS: Academic Affairs / Student Services and Enrollment Management REPORTS TO:   Vice President for Academic Affairs and Vice President for Student Services and Enrollment Management. POSITIONS SUPERVISED: Responsible for supervision of assigned unit and non-unit professional staff. STATEMENT OF DUTIES: The Dean provides senior-level vision, leadership, and administrative direction to the college's Attleboro campus. As a core member both Vice Presidents' leadership teams, the Dean ensures management and administrative oversight of all programs, services, staffing, and budgeting related to campus operations, as well as builds partnerships with regional businesses and organizations to foster a college-going culture. The Dean leads strategic planning for the Attleboro campus and fosters innovation consistent with college strategic goals. The Dean works collaboratively across the college to ensure shared governance, transparency, and assessment practices while helping to move the college towards comprehensive, innovative solutions to meet the evolving needs of the Bristol community. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: Administrative Lead the advancement of the college's recruitment and retention efforts at the Attleboro campus in conjunction with key administrators, faculty, and staff from Student Services and Enrollment Management (SSEM), Academic Affairs, Administration and Finance, Marketing and Communications, and Information Technology that reflects high impact and evidence-based practices. Exhibit commitment to the recruitment and retention of a diverse workforce that reflects the Attleboro area. Represent the college at key events and through selected committees and working groups throughout the Attleboro region. Analyze relevant data to track and report on needs and outcomes. Develop and manage the operating budget and fiscal expenditures regarding the Attleboro campus. Oversee a variety of grant-funded initiatives, including the maintenance of accountability to funding agencies. Attend all college meetings, serve on assigned committees, and participate as a member of the Academic Vice President's Council and SSEM's Vice President's Leadership Team. Use digital communication tools, to include but not limited to; email, Twitter, LinkedIn, and other social media tools, to advance Bristol's social media outreach and brand to internal and external constituents. Perform other duties as assigned. Leadership/Management Hire, supervise, develop, and lead all assigned staff. Conduct regular performance evaluations to ensure continuous improvement and identify potential opportunities for growth. Work closely with Human Resources to create talent development plans and implement appropriate performance improvement plans. Develop and oversee staff scheduling to ensure adequate coverage during college hours of operation. Promote a positive and inclusive work environment that supports the professional growth of staff while fostering a commitment to service excellence. Collaborate with the college's academic and campus deans and key leaders from Student Services and Enrollment Management to determine program offerings and class schedules, as well as key academic and student support services. Foster a student-centered educational environment responsive to diverse learner needs. Maintain responsiveness to a wide array of campus-related issues involving students, faculty, and building maintenance. Develop and oversee staff scheduling to ensure adequate coverage during college hours of operation. Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions. Lead the Attleboro Campus Advisory Committee. Lead the development and implementation of Attleboro's role in the college's strategic plan. Foster relationships with area schools, institutions of higher education, community-based organizations, businesses, and community leaders to develop linkages and collaborative programs. Foster relationships with Student and Family Engagement and other areas to ensure that the activities of that office provide enriching experiences for students. Collaborate with the Center for Workforce and Community Education to schedule appropriate non-credit offerings. Collaborate with Marketing & Communications to ensure branding and market programs and events to the Attleboro area. Maintain responsiveness to a wide array of campus-related issues involving students, faculty, and building maintenance. Collaborate with the Bristol Foundation and Office of Grant Development to develop opportunities, write grant proposals, acquire scholarships, and promote events that support the Attleboro campus.

Staff Support Technician (Admissions & Records) Application Deadline: 11/1/2019 11:59 PM Pacific Representative Duties BASIC FUNCTION: Under direction of a Division Chair, plan, organize and coordinate the day-to-day operation of an assigned instructional division office in such a manner as to enhance and promote its overall efficiency and effectiveness; serve as secretary to the Division Chair and as a liaison between the Division Chair, other academic and support staff, students, other college representatives and the public; coordinate communications and the timely flow of paperwork; process materials not requiring the attention of the Division Chair; prepare financial and statistical reports and other documents using automated equipment. DISTINGUISHING CHARACTERISTICS: This classification is distinguished from other levels of the Staff Secretary series in that a Staff Secretary II independently coordinates the office services and activities of a large instructional division office under minimal direction of a Division Chair and also provides secretarial assistance and support to the Division Chair while a Staff Secretary I provides secretarial, clerical and office coordination support for a College division of moderate size and complexity. The Staff Secretary III supports a Manager of a District-wide multi-function operation. REPRESENTATIVE DUTIES: Provide support to relieve a Division Chair of administrative and technical detail; resolve problems within the division that do not require approval of management; orient Division academic and classified staff to Division and College policies and procedures. Review directives and correspondence from other College departments, assess impact, ascertain required actions or changes and confer with Division Chair and/or other division instructional staff to obtain data, indications of probable conclusions, and projected completion dates. Serve as liaison between/among Division and various College services to accomplish Division tasks and resolve procedural and/or documentation problems; work with Division Chair to determine appropriate actions or changes to existing policies and procedures; establish and revise work priorities or independently assure the timely completion of assignments. Coordinate, organize, monitor and process the paper/work flow of the Division office; analyze, organize and facilitate office operations and procedures in a manner consistent with College policies and procedures. Evaluate office production, revise procedures or devise new forms to improve efficiency of workflow; plan office activities and work projects and assign student workers or clerical assistants to carry out and complete specific projects and duties when available. Learn and understand the logistics and instructional basis of assigned instructional division; maintain accurate and up-to-date-information regarding assigned instructional division program, schedules, staff, activities, classes, room assignments, and other college and District programs and services; assist in preparing the division class schedule; schedule classroom and facility use as required. Board Approved July 2017 Imperial Valley College Staff Support Technician Enter and retrieve date from a computer terminal; obtain, input correct and formulate ALL schedule information; generate periodic computer reports related to Division activities; obtain reports involving student and other information. Using the current college catalog and schedule as references, provide oral and written information to students, staff, other colleges and the general public concerning course offerings, registration, College standards and student support services; refer specific program inquiries to appropriate personnel. Serve as receptionist/front desk contact for Division; establish and maintain positive staff and public relations; receive telephone calls and greet office visitors; provide detailed information requiring judgment and knowledge of pertinent programs and functions; receive verbal or telephone absence requests for academic or classified staff and post notices for students; ascertain the need for substitute staff; contact and secure substitutes as needed. Maintain records of expenditures and budget balances; compile and consolidate information to prepare budgets, timekeeping and other fiscal reports; independently analyze data and prepare and maintain financial, statistical and narrative data, records and reports as assigned; contact Division Chair or other division staff to assure accurate and timely receipt or submission of data required. Receive, screen, post, copy and distribute all e-mail as appropriate; receive, sort, screen and distribute U.S. and inter-district mail. Determine need and prepare work orders pertaining to unexpected emergencies, facility needs and routine requirements; order, receive, store and issue office supplies; assure proper operation of computers, peripherals and other office equipment; request service and repairs as needed. Compose, type, format, proofread, revise, generate, duplicate and distribute correspondence, reports, lists, summaries, contracts, forms, requisitions and other items to College offices, public agencies or other appropriate recipients. Establish and maintain inter-related filing systems containing financial, statistical and student information; maintain confidentiality of sensitive information as appropriate; create and maintain a variety of automated and manual records and reports as required. Maintain calendars and schedules of appointments, meetings and conferences for supervisor and other personnel as assigned; may arrange transportation and hotel accommodations and process required documentation; arrange and attend meetings and conferences as assigned; prepare agendas and background materials. Train, supervise, direct and prioritize work activities of temporary, hourly or student office assistants as assigned; provide evaluation input to Division Chair for performance appraisals of office assistants as required. Administer make-up examinations, post notices for instructors and prepare the Division textbook order. Coordinate all faculty evaluations and ensue that applicable documentation is submitted to the Office of the Vice President for Academic Services. Participate in special projects and events involving the instructional division as assigned. Receive, review packing slips, verify information; generate purchase orders and obtain authorizations as appropriate; enter, update and revise data in computer system to reflects purchase order cancellations, provide information regarding change notices, and related actions. Purchase standard goods and services as directed by the Dean, Director or Department Chair: research potential vendors, and suppliers, obtain and review catalogs, and obtain price and availability of products. Coordinate the assembly of products with the Maintenance Department or vendor to set-up delivery and installation. Prepare and maintain comprehensive records related to purchase orders, special orders, and retrieve data to generate reports as required. Assist in obtaining quotations; communicate with vendors to obtain current prices, shipping and availability information as requested; place orders with vendors upon approval. Obtain the status of orders to secure the timely delivery of materials ordered. Receive and process rush orders on request, transmit order via fax or email, negotiate prices with vendors, and work closely with accounts payable personnel to facilitate payment. Monitor and track invoices to resolve discrepancies, and correct errors to assure timely payments. Review requisitions and provide information to the requesting department regarding availability of funds to assure cost is within budget limitation. Perform related duties as assigned. Please click here to view the full job description Minimum Qualifications EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school including or supplemented by course work in secretarial science and three years of increasingly responsible secretarial or office coordination experience, including one year of purchasing experience, involving the operation of microcomputers using word processing, spreadsheet and data base management applications software. IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. Supplemental Information Initial salary placement is normally at Step 1, no higher than Step 3. Please click here to review current salary schedule. EEO Information Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. There are no benefits offered for this position. 01 Please answer the following questions specifically and completely. These supplemental questions will be used with other application materials to screen applicants for interview. Applicants should submit at least one well-developed paragraph for each pf the supplemental questions. Answers should be thoughtful, substantive, carefully edited and may be much longer than one paragraph. If your response exceeds the maximum 600 character limit, you may continue your response by attaching an additional typed document. Please make sure to identify the questions by number. I have read and understand the above statements. Yes No 02 Supplemental Question A: Please describe what you consider to be the most important qualifications you have that would especially qualify you to fulfill the responsibilities of this position. 03 Supplemental Question B: What values or qualities would you bring to Imperial Valley College that would make a positive contribution to the campus? 04 Supplemental Question C: How would you ensure inclusiveness and diversity in your daily activities? Required Question To apply, visit https://www.governmentjobs.com/careers/imperialedu/jobs/2606083/staff-support-technician-admissions-records The Imperial Community College District is committed to the principles of equal employment opportunity and will implement a comprehensive program to put those principles into practice. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identification, race, color, national origin, religion, age, sex, gender identity, physical disability, mental disability, ancestry, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, veteran status, medical condition, ancestry, political or organizational affiliation, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. The District will strive to achieve a workforce that is welcoming to men, women, persons with disabilities and individuals from all ethnic and other groups to ensure the District provides an inclusive educational and employment environment. Such an environment fosters cooperation, acceptance, democracy and free expression of ideas. Copyright ©2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d4e8b97d1aa5f44cbcacbb717b3ecdae

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. Under direction from higher level supervisory or management staff, performs a variety of complex duties involved in providing information and support relating to various Student Services programs including assistance with admissions, matriculation, financial aid, and supportive services including, but not limited to, EOPS and DSPS.

The Lubar School of Business at the University of Wisconsin – Milwaukee seeks applications for a Student Services Coordinator – MBA/MS Recruiter.  The incumbent will report directly to the Master’s Programs Director.  This is a full-time 12 month fixed-term academic staff appointment.   The Student Services Coordinator is responsible for recruiting potential MBA and MS students to the Lubar School of Business. This professional will develop and implement a comprehensive recruitment plan, including: developing and managing relationships with individual prospects utilizing appropriate sales, marketing, and client lead techniques; developing corporate/employer relationships; developing alumni relationships; coordinating and leading graduate recruitment events; and working with other units in the Lubar School to cross-market services.  The Student Services Coordinator will establish and implement tracking systems to evaluate the effectiveness of recruitment efforts and will analyze prospect and admissions data to further inform the process.  Flexibility for scheduling early, late, and weekend office hours is required to accommodate programming needs.  The University of Wisconsin-Milwaukee is a premier public urban university committed to academic excellence.  Located in the commercial and industrial hub of Wisconsin, the campus is in a pleasant residential neighborhood only a few blocks from Lake Michigan.  UW-Milwaukee is one of the nation’s top 131 research universities (R1 status) as recognized by the Carnegie Classification of Institutions of Higher Education, and has a student enrollment close to 26,000.  The Sheldon B. Lubar School of Business, known for superior scholarly research and academic programs, is accredited by AACSB International since 1970.  It offers BBA, MBA, Executive MBA, MS, and PhD degree programs. With doctorates from some of the country’s leading universities, the full-time Faculty brings an impressive range of expertise to the Lubar School and their research has gained recognition in national and international rankings.  Additionally, our MBA and undergraduate programs are ranked regionally and nationally for excellence.  Further information is available at: www.lubar.uwm.edu .  

The Student Success Center at D'Youville includes the office of Academic Advisement and Planning, Transfer Services, and Career and Professional Engagement. The Center brings both Academic Affairs and Student Life together to meet the unique needs of each students. The Center supports all students in their transition to D?Youville by encouraging campus connections and fostering academic success. Each member of the Student Success Team will empower students to take their first steps into the future. The Career Coach/Student Outreach Coordinator is a member of the career and professional engagement team and reports to the Director of Career and Professional Engagement. This position will oversee, and promote all 1:1 appointments with students and alumni and advertise all appointment requests & drop-in hours. The position will provide career advisement support and strategies for all students in the School of Health Professions. This individual will also manage and supervise the Career Ambassador Program, provide mentorship to students working in the office, and build partnerships with student clubs and organizations to meet their professional preparation and needs. Distinguishing Features of the Class This position will serve as a vital component in the student success model at D'Youville College. Every student will be assigned a Personal Student Success Team , which will include a Student Mentor, Faculty Mentor, Academic Advisor, Career Coach, and Alumni Mentor. This individual will serve as a Career Coach to all students enrolling in the School of Health Professions. Examples of Duties: Assist students and alumni with career education and exploration, planning for a job or graduate school, and/or job search; provide resources for identifying experiential education opportunities Help students in preparing an e-portfolio of assignments that showcase their skill set, such as writing, communication, technology, etc. Provide resume reviews, interview skills training, and mock interviews Conduct presentations in classrooms, to student organizations, during campus wide events and initiatives Oversee and manage the Career Ambassador program Train student employees on resume critiques and other career related material & office function Maintain/update all office marketing, promotional and career related resources Collaborate with student organizations on campus to promote major specific career related events Provide training & support regarding career advisement and exploration to professionals in the D?Youville Student Success Center Manage career assessments and promote the use of FOCUS-2 Assist with office wide events such as National Career Development Month, Student Appreciation Days and the Annual Etiquette Dinner Represent the office at college wide events such as recruitment and open house events Ability to use Microsoft Office Suite and career management software designed to support the needs of this position

Director of Military & Veteran Services Georgia Southern University Requisition Number: STA002517 Department: 3900716100 - Military Services Position Status : Full-Time Position Summary: Military Services. Reporting to the Vice President for Enrollment Management, the Director of Military & Veterans Services provides leadership and direction in development and coordination of a comprehensive program of outreach, support and services for students with a veteran or military status, and for eligible dependents receiving benefits from the U.S. Department of Veteran Affairs. This position serves as the University's primary representative in all matters related to service members, veterans and their families and provides strategic direction to the Vice President and cabinet for institutional policy development. Essential Functions Develops major military-related educational, research, and outreach service programs, and creates and stewards external relations and partnerships with national, regional, and local military organizations. Oversees all aspects of programming for academic and professional success of service members; and collaborates with faculty, administrators, and staff to create, manage, and coordinate comprehensive programs and initiatives in support of military-connected students and their families. Provides leadership and direction in the management of the Office of Veteran and Military Services by working with staff and community stakeholders in the delivery of services. Leads in creation and implementation of military and veteran strategic planning. Leads in departmental fiscal management, including budget analysis, preparation, defense, and management. Maintains data and prepares reports on military-affiliated student enrollment, retention, persistence, and certificate and/or degree completion. Builds community and civic outreach programs and external agency engagement efforts in support of the University's vision for military affiliated students; and develops, maintains, and expands institutional relations with local and private entities to support military affiliated students. Selects, trains, motivates and evaluates administrative staff; establishes and monitors employee performance objectives; prepares and presents employee performance reviews; provides or coordinates staff training; and works with employees to correct deficiencies. Georgia Southern University is a Tobacco Free Campus. Minimum Education Required: Master’s Degree in higher education administration, leadership, organizational development, public administration or related field Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education?: No Minimum Experience Required: Five or more years of related work experience, including supervisory experience; three years of experience working in an advisory role or with students in higher education Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience?: No Knowledge, Skills & Abilities: Effective communication (verbal and written), organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; legally authorized to work in the United States; successful completion of background investigation prior to employment Preferred Education: Preferred Experience:: Prior military service as an officer; demonstrated understanding of active-duty military education curriculum and its relation to a higher education curriculum Salary Range: $62,100 - $80,700 Job Open Date: 09/13/2019 Job Closing Date: 11/30/2019 Special Instructions Summary: To apply, visit: https://employment.georgiasouthern.edu/postings/62715 Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-5468 or HR-TDD: (912) 478-0791. Copyright ©2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-36f685fccc2f1644b662f578ff5af59a

Job #: 2679 - Apply Now! Title: COORDINATOR, SCHOLARSHIPS AND FINANCIAL AID ADVISOR Type: Professional/Managerial Campus: Pensacola Department: Financial Aid/Veterans Services/Scholarship Office Minimum Qualifications: Graduation from an accredited institution with a bachelor’s degree. Successful results of a criminal background check are required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment. PREFERRED QUALIFICATIONS: Prefer familiarity with, and understanding of, federal and state financial aid regulations; experience working in a high volume/high traffic customer service office; experience determining eligibility for assistance based on compliance regulations; experience in a document scanning environment; and balancing and accounting experience. SUPPLEMENTAL MATERIALS: Applicants are required to submit a cover letter, résumé, and unofficial transcripts to supplement the online application. If veteran’s preference is claimed, a copy of the DD-214 must be submitted. The supplemental materials must be uploaded and assigned to the online application. If you have any questions, contact Tanesha McCreary via email at tmccreary@pensacolastate.edu.   Duties: The Coordinator, Scholarships and Financial Aid Advisor position is a 12-month professional/managerial position. The Coordinator, Scholarships and Financial Aid Advisor will assist the Director of Financial Aid in processes used by the College for student financial aid, specifically State of Florida funds including, but not limited to, Bright Future, FSAG, CDDV, and institutional scholarships. Additionally, the Coordinator will supervise assigned career service staff; provide technical assistance in federal, state, and institutional reporting responsibilities; provide compliance and processing training and dissemination of new Financial Aid/Veteran Services/Scholarships policies to impacted areas; conduct counseling prior to a Federal Direct student loan recipient�s cessation of attendance/graduation; review individual files for accuracy and completeness; and award federal, state, and institutional Financial Aid to students. This position reports to the Director of Financial Aid. Salary: $32,550.00 - $35,000.00 (Depending on the qualifications, the salary is negotiable.) Application Deadline: Open Until Filled – Review of applications is ongoing. To receive full consideration, the online application and supplemental application materials must be submitted.   Non-Discrimination Policy Statement: Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Institutional Diversity and Student Conduct at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504. Applications, prospective employee information and benefits can be found on the Employment Page .

Associate Vice President, Enrollment Management, Admissions Admissions Office [Job #988032] Kent Campus – Kent, OH Kent State University is one of 76 public higher-research universities, as categorized by the Carnegie Foundation for the Advancement of Teaching, and is ranked in the top-tier list of Best National Universities by U.S. News & World Report. In a class by itself, Kent State is the only public university in Northeast Ohio ranked in the top tier. With eight campuses spanning Northeast Ohio, a College of Podiatric Medicine, a Regional Academic Center, and academic sites in major world capitals such as New York City, Geneva and Florence, Kent State is one of Ohio's leading public universities and a major educational, economic and cultural resource far beyond the Northeast Ohio region it has served since 1910. Kent State University is home to nearly 35,000 undergraduate and graduate students that are studying in over 10 academic colleges. Kent State University is a diverse and welcoming community and invites applications for the Position of Associate Vice President of Enrollment Management and Executive Director of Admissions. Kent State is on an upward trajectory which makes this a perfect leadership position. The Associate Vice President of Enrollment Management, Admissions, will report to the Vice President of Enrollment Management and serve on the senior management team for the division. The ideal candidate will have experience leading all aspects of student recruitment with vision, integrity, inclusiveness, sound judgement and wisdom. This individual will lead a holistic approach to recruitment and admissions that will integrate all areas of Kent State, enabling the institution to meet enrollment goals and advance the profile of the incoming students. The candidate must be a visionary with the ability to approach enrollment with a creative and entrepreneurial outlook and an ability to build and motivate a strong team.

Associate Vice President, Enrollment Management, Student Financial Aid Student Financial Aid Office [Job #988031] Kent Campus – Kent, OH Kent State University is one of 76 public higher-research universities, as categorized by the Carnegie Foundation for the Advancement of Teaching, and is ranked in the top-tier list of Best National Universities by U.S. News & World Report. In a class by itself, Kent State is the only public university in Northeast Ohio ranked in the top tier. With eight campuses spanning Northeast Ohio, a College of Podiatric Medicine, a Regional Academic Center, and academic sites in major world capitals such as New York City, Geneva and Florence, Kent State is one of Ohio's leading public universities and a major educational, economic and cultural resource far beyond the Northeast Ohio region it has served since 1910. Kent State University is home to nearly 35,000 undergraduate and graduate students that are studying in over 10 academic colleges. Kent State University is a diverse and welcoming community and invites applications for the Position of Associate Vice President of Enrollment Management and Executive Director of Student Financial Aid. Kent State is on an upward trajectory which makes this a perfect leadership position. The Associate Vice President of Enrollment Management, Financial Aid, will report to the Vice President of Enrollment Management and serve on the senior management team for the division. The ideal candidate will have experience leading all aspects of student financial aid with vision, integrity, inclusiveness, sound judgement and wisdom. This individual will lead a holistic approach to optimizing financial aid, pricing, and leveraging of institutional resources to recruit, retain and graduate students. The candidate must be a visionary with the ability to approach enrollment with a creative and entrepreneurial outlook and an ability to build and motivate a strong team.

I. JOB SUMMARY The Solutions Generalist serves as the first point of contact providing excellent customer service to current and prospective students and their families. The Solutions Generalist will perform daily operational activities to include data entry, updating and maintaining student account and academic record information and receiving and processing payments and related forms. The Solutions Generalist needs to be able to learn both state, federal, and institutional policies regarding financial aid, collection of student accounts, and student record privacy (FERPA). The generalist must gain broad knowledge of the catalog of program offerings, the registration progress, the academic calendar, course and room schedules, and changes in student status (e.g., leaves, withdrawal, changes of major.) II. PRIMARY JOB DUTIES: Greet and guide both prospective and current students and their families, along with faculty and staff through the various functions of Solutions, including but not limited to making payments/deposits from various departments, registering for classes, adding and dropping classes, obtaining transcripts and alerting the financial aid counselors when a student needs to see them. Research and resolve issues with registration, billing, and financial aid. Answer a multi-line phone and provide a high level of customer service; receive and respond to e-mail correspondence, utilize the student information system to assist students and/or family members with inquiries providing thoughtful, complete responses and documenting conversations within the student information systems. Make outgoing calls to students who have an unresolved balance due and identify solutions to resolve student tuition balances. Open and sort mail, process payments and forms received through the mail. Receive and process cash, checks, wire transfers, and other forms of payments for student accounts and other accounts receivable, process deposits into various accounts following college cash collection policies and procedures. Maintain a balanced cash drawer as well as daily reconciliation of cash receipt sessions. Develop and maintain knowledge of various financial aid programs, billing and collection rules and regulations as well as academic requirements for registration and degree completion. Able to communicate effectively and timely follow up using a variety of communication tools (phone, email, text messages, push notifications, etc...). Coordinate and manage student ambassadors through the college?s work-study programs. Maintain active and inactive student academic records, for both current students and the permanent records for graduated or withdrawn students, using the Student Information System (Ellucian), digital file, and archival paper files. Update student demographic data Support student course registration process. Process academic program changes for students; add/drops, change of program and non-degree registration, withdrawal/leave of absence forms, and requests for off campus study Notify other relevant offices of student leave of absences/withdrawals, personal data changes, changes in major/minor, and approved directed study/independent study applications Process grade changes including incompletes, challenge examinations, pass/fail grades, etc... Process student professional licensure applications at end of term Prepares course offerings for semester schedule each term Assembles and distributes student schedules for registration of DaVinci Students Processes transcript requests and enrollment verifications Support commencement activities, including rehearsal, program preparation, and graduation day support Bulk mailing of diplomas and Dean?s list certificates (deans list may move to electronic) III. OTHER JOB DUTIES: Assist with special projects within Solutions as directed Participate in open houses, new student orientations and new student welcome days Assist with the development of internal portal, website, and student communication planning

As Canada’s only polytechnic university, we offer you the opportunity to make a positive impact on your community through a meaningful career working in a collaborative and inclusive culture. Join us and put your thoughts into action.   The Position KPU is seeking a Vice President, Students. This position is responsible for leading the development and implementation of key student-focussed strategies in alignment with the University’s Strategic Vision and Academic Plan. The Vice President, Students is also responsible for ensuring KPU provides its students with the most supportive, rewarding and enriching educational experience, and fosters the on-going development and provision of high-quality services for students, consistent with the University’s mission and vision.   This role reports to the President and Vice-Chancellor . Reporting directly to this position are the Registrar, Senior Director Student Affairs, AVP International, Director of the Office for Student Rights and Responsibilities and, in 2020, the Director of the Future Students Office. The Vice President, Students position is a senior academic administrator appointment that is for a five year term with the possibility of renewal for an additional five years, subject to satisfactory review.   To view the complete job discription please go to the following URL: Click Here

Under general direction from the appropriate operating unit manager, provides software application support and assistance to students, faculty and staff for routine desktop usage and online distance education course management and technology; assists in the creation of web-based or online courses; and provides specialized training classes for faculty and staff for web-based and online software applications.