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Director, Student Success (COP)

Northeast Ohio Medical University
Rootstown, OH, USA
Jun 13, 2026

Full time Advising/Counseling/Support Student Affairs

Job Description

Director, Student Success (COP)

Position Type: Admin/Professional
Department: College of Pharmacy, Office of the Dean
Full or Part Time: Full Time
Pay Grade: MN10

Summary:

The College of Pharmacy’s Director for Student Success is engaged with students in all phases of the process that leads to the successful completion of the PharmD degree, from admissions through graduation. The Director for Student Success works in collaboration with the university’s centralized admissions and student services offices and provides oversight of all aspects of pharmacy student affairs, including student services, student advising, and student promotion.

Principal Functional Responsibilities:

Admissions: Work in collaboration with the university’s Senior Executive Director, Strategic Enrollment Initiatives and the university’s centralized admissions office, and the Assistant Dean of Admissions to assist in the pharmacy student recruitment and admissions process.

Student Services: Serve as the first point of contact for pharmacy students with respect to student services. Work in collaboration with the university’s centralized Student Services office to ensure pharmacy students’ student services needs are addressed. Supplement the work of the centralized Student Services with extra support in the areas of early identification of struggling students, pharmacy student organizations and student leaders. Address student professionalism concerns. Serve as the student advocate for pharmacy students in academic and student conduct proceedings and guide students through the absence policies. Oversee career advising for pharmacy students. Provide oversight for the residency, fellowship, and workplace application process for pharmacy students. Provide oversight of the College’s Teaching and Learning Certificate Program. Provide support and oversight of student events. Create programming that supports student success, wellness and leadership.

Administrative: Oversee the budget and budget request process for the Office of Student Success. Provide oversight for the completion of relevant parts of the University and College strategic plans. Represent the College on university committees related to students. Provide oversight to ensure that the college meets all Accreditation Council for Pharmacy Education (ACPE) standards related to student services and admissions.

Other Duties: Perform other duties as assigned.

Qualifications:

Master’s degree in education, counseling, or related field.
Experience in student services/student affairs in higher education.

Preferred Qualifications:

Prior experience working in a pharmacy school/college.
Prior experience in predoctoral pharmacy student affairs/student services.
Knowledge of, and experience with, accreditation of pharmacy education programs by the Accreditation Council for Pharmacy Education (ACPE).

Physical Requirements:

Must be able to utilize a phone, computer and other office equipment.

Department Specific Information:

Join Northeast Ohio Medical University’s (NEOMED) College of Pharmacy
NEOMED is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Director, Student Success, in the College of Pharmacy, who wants to contribute to meaningful work in a collaborative academic environment.

At our organization, we are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

Starting Salary Range: $60,356 – $71,422, commensurate with experience

Benefits & Perks
NEOMED is committed to supporting your health, well-being, and long-term success—both at work and beyond. Our comprehensive benefits package is designed to help you thrive.

Healthcare Coverage
Competitive medical, dental, and vision insurance through Medical Mutual
Flexible Spending Account (FSA) or Health Savings Account (HSA)
Short-and long-term disability coverage, Long-term care coverage options, and Life insurance

Retirement
State retirement plan with 14% employer matching to help you plan for the future

Paid Time Off
Generous vacation and sick leave, in addition to 11 paid holidays each year

Additional Benefits
Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
Educational benefits with our partner universities (Policy#3349-07-45)
Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
Employee wellness activities and initiatives that support a healthy work-life balance

To apply, visit https://neomed.peopleadmin.com/postings/6754

NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.

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Thank you for your interest in employment at the Northeast Ohio Medical University.

Jobs at the Northeast Ohio Medical University. When inquiring or applying for jobs with the Northeast Ohio Medical University, please reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, and other faculty jobs and employment opportunities at the Northeast Ohio Medical University and at other universities/colleges in the region on www.AcademicCareers.com

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About Northeast Ohio Medical University

Northeast Ohio Medical University is committed to the health, economy and quality of life in Northeast Ohio through the medicine, pharmacy and health sciences education of students and practitioners at all levels; the development of new knowledge through research in the biomedical, community health and behavioral sciences; and the provision of community service and wellness education throughout the region.

Located in the center of one of the country’s top health care regions, NEOMED is among nationally-ranked hospitals, research companies and institutions of higher education that are thriving in the health sciences.

NEOMED EEO Statement
NEOMED is committed to providing equal employment opportunities to qualified applicants without discrimination on the basis of age, color, disability, gender identity or expression, genetic information, national origin, race, religion, sex, sexual orientation, transgender status, status as a parent during pregnancy and immediately after the birth of a child, status as a parent of a young child, status as a foster parent, veteran status or any other category protected by applicable state or federal law. As an Equal Opportunity Employer, NEOMED also affirms its commitment to nondiscrimination in its employment policies and practices. In compliance with Title IX (20 U.S.C Sec. 1681 et seq.), NEOMED prohibits sex discrimination, including sexual harassment.

Jobs at Northeast Ohio Medical University.

When inquiring or applying for job openings at Northeast Ohio Medical University, please also reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with Northeast Ohio Medical University and at other institutions of higher education in the region on AcademicCareers.com

To receive email alerts when new jobs at Northeast Ohio Medical University are posted, please sign up for new job openings at Northeast Ohio Medical University.

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