University of Idaho
Moscow, ID
Customer Support Specialist I Posting Number: SP005400P Division/College: College of Education, Health & Human Sciences Department: Center on Disabilities & Human Development Location: Boise Posting Context Statement: Position Overview: This position provides responsive and engaging customer support for child care professionals as they navigate the data management system ( RISE ) as it relates to the Idaho Child Care Program ( ICCP ) and state child care licensing. Duties may include: Customer Support Coordination of Meetings and Workshops Facilitating communication between program participants and project leadership Maintaining program calendars and schedules Operational and Administrative Support Serving as primary contact with program participants Other duties as assigned Required Experience: One year of experience in a customer support role One year experience with data entry and a data management system Experience...