Job Description
Customer Support Specialist I
Posting Number: SP005400P
Division/College: College of Education, Health & Human Sciences
Department: Center on Disabilities & Human Development
Location: Boise
Posting Context Statement:
Position Overview:
- Customer Support
- Coordination of Meetings and Workshops
- Facilitating communication between program participants and project leadership
- Maintaining program calendars and schedules
- Operational and Administrative Support
- Serving as primary contact with program participants
- Other duties as assigned
Required Experience:
- One year of experience in a customer support role
- One year experience with data entry and a data management system
- Experience working on a team with shared goals
- Experience with organizational and problem-solving tasks
- Demonstrated ability to write clearly and precisely as demonstrated in applicant materials
- Using computer software and applications for word processing, developing spreadsheets, email and internet research
Required Education:
- High School Diploma or equivalent
Required Other:
- Ability to travel
- Ability to work non-standard hours as needed
Additional Preferred:
- More than one year of experience in a customer support role
- Knowledge of child care licensing procedures and/or federal and state rules and regulations for child care
- Experience with the RISE Application
- Working with child care professionals
EDUCATION
- Associate's degree in business administration or early childhood
Physical Requirements & Working Conditions:
- None
Degree Requirement:
Listed degree qualification is required at time of hire
FLSA Status: Non-Exempt
Employee Category: Classified
Pay Range: $20.00 per hour or higher DOE
Type of Appointment: Fiscal Year
FTE:
Full Time/Part Time: Full Time
Funding: This position is contingent upon the continuation of work and/or funding.
A visa sponsorship is available for the position listed in this vacancy: No
Posting Date: 08/04/2026
Closing Date:
Open Until Filled: Yes
Special Instructions to Applicants:
Applicant Resources: https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement:
To apply, visit https://uidaho.peopleadmin.com/postings/52374
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Application Details (to apply use the Apply Now button below.)
How to Apply: Please click the "Apply Now" button below or visit: https://uidaho.peopleadmin.com/
Jobs at the University of Idaho. When inquiring or applying for positions at the University of Idaho, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities at the University of Idaho and at other institutions of higher education in the region on www.AcademicCareers.com
To receive email alerts when new jobs at the University of Idaho are posted, job seekers can sign up at new job openings at the University of Idaho
Why U of I?
Are you brave and bold? Come be a part of the Vandal family!
Diversity
The University of Idaho is committed to promoting access and inclusion, which is supported by the Office of Equity and Diversity. A variety of programs, services and policies promote our diversity initiatives and contribute to a respectful, responsive environment that supports the entire university population.
Benefits
We offer a competitive benefits package that includes core benefits such as medical, dental, and vision, as well as retirement and other exciting supplemental benefits that enhance the employment experience and life at U of I.
Work/Life Balance
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Employee Assistance Plan: Benefit Services offers a robust employee assistance program that is free and confidential. It provides eligible employees and their families with the opportunity to discuss personal problems with a professional counselor, receive unlimited telephone and Internet access to resource and referral information and obtain other self-help information.
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Time Away from Work: The university offers a generous paid time off package for benefit-eligible employees, as well as 12 paid holidays a year.
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Lactation Rooms: Designated locations across campus offer private rooms and resources for mothers to breastfeed or pump.
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Campus Recreation: Student Recreation Center memberships are available to board-appointed U of I faculty, staff and their spouses. Employees must use payroll deduction for memberships.
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Eligible employees can purchase wellness passes for the Student Recreation Center using payroll deduct.
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Events: Check out what university events are being offered, including seminars, classes, arts/entertainment, and social gatherings.
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Educational Resources: Benefit-eligible employees and their families can enroll in University of Idaho courses at discounted rates using the education benefit.
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U of I Children's Center: University employees have access to a year-round, child-centered child care center, conveniently located on campus. Fees vary depending on age and schedule.
About the area
Located in the beautiful rolling hills of the Palouse, Moscow is a great place to live, work and play! In addition to housing our residential campus, this safe, close-knit community offers amazing restaurants, arts and entertainment, shopping, recreational activities, and breathtaking natural beauty.
Area Resources:
The University of Idaho also provides state-wide impact through other campus locations including:
If you have any questions about pursuing a career at U of I, contact employment@uidaho.edu or 208-885-3611.
To see additional information about our job opening(s) or to apply, please click on the “Apply Now” button at the bottom of our job posting.
Jobs at the University of Idaho. When inquiring or applying for jobs at the University of Idaho, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with the University of Idaho and at other institutions of higher education in the region on AcademicCareers.com
To receive email alerts when new jobs at the University of Idaho are posted, please sign up for new job openings at the University of Idaho.
