Job Description
Area Technical Manager- EUTS
Salary: $59,899.00 - $70,470.00 Annually
Job Type: FT Exempt Salaried Staff
Job Number: FY2706709
Closing: 10/29/2026 11:59 PM Mountain
Location: Main Campus - Orem
Division: VP Digital Transformation/CIO
Position Announcement
Utah Valley University is seeking an Area Technical Manager to lead technical support services for an assigned college or support area. Working under the direction of the EUTS Director, this position manages a team of at least four part-time employees responsible for diagnosing and repairing end-user workstations. The role requires in-depth knowledge of network topologies and protocols, as well as experience with Active Directory and authentication systems.
Responsibilities include assisting with strategic technology planning and managing the inventory, maintenance, and oversight of computers and related equipment, including workstations, laptops, printers, and scanners. This is an excellent opportunity for a technology professional to combine technical expertise, team leadership, and resource management while ensuring reliable technology support for UVU's campus community.
Summary of Responsibilities
- Team Leadership: Responsible for hiring, firing, training, and performance management of department technical personnel. Mentor the technical team, ensuring their training aligns with their roles and responsibilities. Monitor and review the performance of team members, providing guidance and feedback as needed.
- Strategic Technology Planning: Analyze current and future technology needs for the assigned support area/college. Assist in the development of goals and objectives, standards, policies, and procedures to support technology at UVU and within the support area/college. Coordinate efforts within the EUTS IT team to deliver seamless support services. Monitors the institutional intranet system within the support area/college to ensure its effectiveness.
- Technical Support: Manage technical support services within the support area/college professionally and efficiently for users. Ensure that technology issues are resolved promptly and effectively. Responsible for helping and giving guidance to individuals, teams, or organizations experiencing technical issues with hardware, software, or digital systems. Maintains a substantial inventory of computers and associated equipment with end-user technology, which includes workstations, laptops, printers, scanners, etc
- Stakeholder Engagement: Meet with students, academic departments, chairs, and deans to understand their technological needs. Collaborate on strategies to best support these needs.
- Professional Development: Attend conferences, workshops, and training sessions to stay updated on industry best practices. Maintain an up-to-date library of relevant publications, resources, and training materials. Other duties as assigned.
Qualifications / Licenses / Certifications
- Graduation from an accredited college or university with a bachelor's degree in a related field and 2+ years experience related to the Summary of Duties or a combination of education and/or experience totaling 6+ years.
Licenses or Certifications
- Current A+, CNA, CNE, MCP, MCSE, CCNA or other industry recognized certification applicable to the essential functions required.
Knowledge / Skills / Abilities
Knowledge
- Thorough knowledge of information technology in an educational environment.
- Understanding of how to best support technology customers, including students, faculty, staff, and administrators.
- Familiarity with higher education leadership.
- Understanding of administrative computing, instructional technologies, ERP software solutions, student labs, and information security.
Skills
- Strong leadership and supervisory skills.
- Effective communication and interpersonal abilities
- Effective problem-solving skills to identify
Abilities
- Ability to lead and manage IT staff and cross-functional teams effectively.
- Capacity to prepare and present ongoing projects and product documentation.
- Discretion and independent judgment in making significant decisions.
- Providing mentorship and guidance to team members for their professional growth.
EEO Statement:
UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
To apply, please visit https://www.schooljobs.com/careers/uvu/jobs/5518855/area-technical-manager-euts
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Jobs at Utah Valley University.
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Utah Valley University is the largest public university in Utah, and one of a few in the nation offering a dual-mission model that combines the rigor and richness of a first-rate teaching university with the openness and vocational programs of a community college. The unique model, which focuses on student success, engaged learning, rigorous academic programs, and faculty-mentored research, is transforming higher education by making it more affordable and accessible to students of all backgrounds.
Overall, Utah Valley University places a strong emphasis on teaching. Faculty members are expected to develop a learning environment and activities that help students achieve their learning objectives. UVU is committed to fostering and preserving a culture of diversity, equity, and inclusion (DEI). We recognize the need to develop a diverse and inclusive faculty, staff, and student body and encourage applicants with a wide range of backgrounds, experiences, and expertise to apply.
To see additional information about our job opening(s) or to apply, please click on the “Apply Now” button at the bottom of our job posting.
Jobs at Utah Valley University. When inquiring or applying for jobs at Utah Valley University, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with Utah Valley University and at other institutions of higher education in the region on AcademicCareers.com
To receive email alerts when new jobs at Utah Valley University are posted, please sign up for new job openings at Utah Valley University.
