13 Computer & Web Services, Info Technology jobs

Job no: 498826 Work type: Full-time Location: Cedar Valley Work Schedule: Monday-Friday (8:00-5:00) Working Title Senior Network Support Specialist Team Leader Job Title Code TCX Salary Level N07 Salary Range (Full-Time) $6,250.00 mo. - $7,187.50 mo. (dependent on experience and other considerations) Hourly Rate (Part-Time) $36.06 per hour Business Travel N/A FLSA Exempt Position Type Staff Position Summary A team lead position responsible for advanced level technical support related to complex software/ hardware, onsite and remotely, in the installation, operation, and optimization of network communication equipment.  Responsible for supporting network environments in a multi-platform, protocol and operating system environment. Required Knowledge, Skills & Abilities Network switch and routing knowledge, configuration and support experience. Ability to diagnose network connectivity status between IP nodes such as routers, servers, clients, etc.; monitoring network links for error and utilization rates, installing and managing routers and switches. Firewall functionality and operational support knowledge. Knowledge of high performance networking architecture and data center protocols such as switching, routing, hardware load balancing, etc. Advanced routing protocol experience; multi-site, highly virtualized data center experience which includes switching, load balancing, firewall services, high availability and virtual. Exposure to different software defined networking technologies. Understanding and knowledge of networks within the different cloud deployment and service models. Ability to coordinate and collaborate with stakeholders and constituents to resolve problems or develop alternative problem resolutions related to complex network issues. Ability to collaborate in department and division strategic planning meetings. Able to assist team members and users with technical questions. Must have strong time management, analytical and problem-solving skills in order to interact/react effectively in a fast-paced, change oriented environment. Must be able to maintain confidentiality. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Able to manage assigned staff by planning and assigning work duties, developing and implementing work standards, coaching and mentoring, evaluating employee performance, implement and monitor performance management measures, etc. Must have excellent oral and written communication skills with ability to develop and deliver presentations. Must have strong interpersonal skills with ability to work effectively with diverse individuals at all levels of the organization with varied levels of information technology expertise. Must be able to provide excellent customer service. Physical Requirements Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Knowledge and Experience Bachelor’s Degree with four (4) years of experience in related field.  Official transcript will be required.  A valid Texas driver’s license is required to travel throughout the DCCCD area to all college/locations.  On-call, work hours may extend beyond the normal, eight hours, Monday-Friday, workday, including weekends and holidays to provide immediate support due to system failures on a 24/7 basis*** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. ***  Essential Duties and Responsibilities Provides technical support, integration and maintenance of advanced networking services, hardware components and associated software for staff and users of the environments. Provides advanced design solutions, standards and procedures which include but are not limited to network integration projects, network performance analyses, problem resolution and network security initiatives. Stays up-to-date on best practices and related technology through professional development activities. Analyzes network data to define network usage, disk space availability, or server function. Configures defined parameters for installation or testing of local area network LAN, wide area network WAN, hubs, routers, switches, controllers, multiplexers, or related networking equipment. Maintains network and systems documentation. Ensures security compliance in accordance with DCCCD policies/procedures, federal guidelines and regulations. Collaborates/coordinates with diverse stakeholders and constituents, internal and external to the DCCCD community network, to ensure users/organizational objectives are met. Acts as the primary point of communication between IT and business units. Provides consulting and staff training for standard systems. Provides team lead support and guidance, as required, to resolve technical issues. Evaluates local area network LAN or wide area network WAN performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes. Identifies the cause of networking problems using diagnostic testing software equipment. Develops procedures necessary to determine interface requirements of new equipment/software needed for network expansion. Displays excellent interpersonal skills and provides clear and concise communication effectively via various media including presentations, oral and written communication. Interacts effectively with diverse, multi‐cultural individuals within the DCCCD community network. Must complete required DCCCD Professional Development training hours per academic year. Performs other duties as assigned. Advertised: 09 Oct 2019 Central Daylight Time Applications close: 23 Oct 2019 11:55 PM Central Daylight Time

IT Infrastructure, Systems & Telecommunications Manager: The Manager, Infrastructure, Systems and Telecommunications is accountable for strategy and management of the enterprise Information Technology Infrastructure through the design and implementation of network, systems and telecommunications technologies to ensure that all systems meet SLAs for availability. The Manager will lead and mentor a team of highly technical professionals in executing the department's plans that align the network, systems & communications architecture with our mission and evolving business needs of the firm. This is a working manager role and this position must be able to manage the highly technical staff (Cisco and Microsoft based) and work directly with the tools should the need arise. Responsible for accurately gathering, consolidating, analyzing and documenting enterprise Infrastructure requirements.  Responsible for project management leadership across the enterprise for scope, schedule, cost and delivery of various Infrastructural programs/projects.

I. JOB SUMMARY The IT Systems Engineer will demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. II. PRIMARY JOB DUTIES: Manage and monitor all installed systems and infrastructure Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Participate in the design of information and operational support systems Provide 2nd and 3rd level support Liaise with vendors and other IT personnel for problem resolution Document all pertinent information using the appropriate call-tracking system Reinforce customer retention through exemplary problem solving and service III. OTHER JOB DUTIES: Other duties as assigned IV. KNOWLEDGE, SKILLS, & ABILITIES: Excellent communication skills; polite and professional demeanor Partner with all customers despite varied technical abilities Strong mobile device and MDM experience (Android, iPhone, Airwatch, VMware Workplace ONE, etc.) Experience with: Microsoft Office Suite Popular Internet Browsers Popular Email Clients Wireless Devices Problem Solving & Multi-tasking are essential for this role Proven working experience in installing, configuring and troubleshooting Windows, UNIX /Linux based environments. Solid Cloud experience, preferably in AWS Experience with virtualization and containerization (e.g., VMware, Virtual Box) Experience with monitoring systems Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python) Solid networking knowledge (OSI network layers, TCP/IP)

Provides support to visual communication needs and services including graphic design, layout, and editing. Distinguishing Features of the Position This is a specialized position requiring creative and technical abilities in design and layout for publications and College collateral materials. The position requires experience in graphic design with a solid knowledge of the print and media profession including preparation of visuals and layout materials. Reports to the Director of Publications. Examples of Duties Acts as a support of the publications director in assisting all college offices and departments in meeting the college?s print needs. Works to ensure the visual message of the College is consistent and maintained. Under the supervision of the publication?s director, manages all phases of production from the bidding process through final printing. Reviews all proofs, evaluates quality of material, and keeps current on development and changes in marketing trends and related technology to insure the college is using the most effective print and electronic communication to reach the designated audience and aid in reaching enrollment goals. Edit and review all college publications to meet college?s branding and style standards in-regards to look and consistency of writing and overall appearance. Coordinates with the Associate Director of Web Content on projects requiring design and format consultation. Assists in the development of visual components of various campaigns from creative concepts to the art direction and production of marketing communications materials. Creates publication ideas from provided materials including typesetting, layout and photography Arranges with print vendors job specifications for pricing and printing deadlines as well as delivery of printed materials. Ensures all projects are within established budgets. Reviews the correct use of the college logo and brand elements on all college materials.

Job #: 2712 - Apply Now! Title: DATABASE COORDINATOR, WSRE Type: Professional/Managerial Campus: Pensacola Department: WSRE-TV (PBS for the Gulf Coast) Minimum Qualifications: Graduation from an accredited institution with a bachelor’s degree in systems administration or accounting and one year related experience in database processing systems OR graduation from high school or GED and five years’ experience in accounts receivable, customer account management or membership donor database processing/management. Successful results of a criminal background check are required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment. PREFERRED QUALIFICATIONS: Prefer college-level accounting coursework, high skill level utilizing computerized database systems and data entry; excellent customer service skills; extensive experience with MS Office programs with proficiency in Excel and Word; professional level of writing, presentation, and communication skills; understanding of and commitment to public media; and experience with Allegiance software. SUPPLEMENTAL MATERIALS: Applicants are required to submit a cover letter, resume, and unofficial transcripts to supplement the online application. If veteran’s preference is claimed, a copy of the DD-214 must be submitted. Supplemental materials must be uploaded and assigned to the online application. If you have any questions, contact Tanesha McCreary at tmccreary@pensacolastate.edu.   Duties: The Database Coordinator position is a professional/managerial position. The Database Coordinator will perform highly advanced and complex donor, sponsor, and volunteer database management tasks to support the maintenance and growth of the WSRE Development Department. The successful candidate will oversee the technical and strategic activities of the station�s donor/sponsor database; coordinate relationships with new members, established donors, and other gifting sources to enhance departmental revenues; monitor and review data entered for the processing and posting of all revenue-generating sources; assist in the recruitment, management, and supervision of volunteers for pledge drives, membership outreach opportunities, special events, and general station tasks; manage modules within the databases and assist staff in appropriate reporting; and assist with revenue enhancement projects and strategies through reporting and proactive evaluations. Additionally, the Database Coordinator will be required to travel to special event assignments, including overnight travel, and work evenings and weekends during heavy fundraising activities. This position reports to the Manager, Donor Services, WSRE. This is a grant-funded position. Salary: $32,550.00 - Application Deadline: Open Until Filled – Review of applications will begin September 17, 2019. For first review by screening committee, the online application and supplemental materials must be received via the online employment application system by September 16, 2019.   Non-Discrimination Policy Statement: Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Institutional Diversity and Student Conduct at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504. Applications, prospective employee information and benefits can be found on the Employment Page .

Job #: 2694 - Apply Now! Title: ASSISTANT MANAGER, PROGRAM OPERATIONS, WSRE Type: Professional/Managerial Campus: Pensacola Department: WSRE-TV (PBS for the Gulf Coast) Minimum Qualifications: Graduation from high school or GED, and four years related experience in production, master control and/or data management OR an associate's degree in multimedia or television broadcasting and two years related experience. Must be proficient in Microsoft office products and other programming operations software. Successful results of a criminal background check are required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment. PREFERRED QUALIFICATIONS: Prefer traffic and master control experience, working knowledge of automation and software scheduling programs, proficient in Microsoft office products, and experience with Adobe Premiere editing software. SUPPLEMENTAL MATERIALS: Applicants are required to submit a cover letter, resume, and unofficial transcripts to supplement the online application. If veteran’s preference is claimed, a copy of the DD-214 must be submitted. The supplemental materials must be uploaded and assigned to the online application. If you have any questions contact Tanesha McCreary at tmccreary@pensacolastate.edu.   Duties: The Assistant Manager, Program Operations, WSRE position is a full-time professional/managerial position. The Assistant Manager, Program Operations will be responsible for the day-to-day activities of the traffic department overseeing the receiving, storage, distribution, preparation, and broadcasting of all WSRE programs, execute day-to-day traffic and traffic-related programming processes, both technical and procedural, prepare weekly on-air promotions Excel document and produces promotional announcements utilizing Adobe Creative Cloud software, collaborate with Marketing Department and programming service staff to determine promotion priorities, and monitor on-air performance of all WSRE digital channels and notes discrepancies from scheduled programming. Additionally, the successful candidate will prepare, process, adjust, and append the daily logs/play-lists, insert interstitial material for WSRE�s multiple digital channels, and schedule, create and prepare promotional announcements and development spots for broadcast on WSRE and/or streaming on WSRE.org. The Assistant Manager, Program Operations is primarily assigned to work Monday through Friday from 2:00pm to 10:30pm and must be able to work a flexible schedule including holidays, evenings, and weekends. This position reports to the Manager, Program Operations, WSRE. PENDING BOARD APPROVAL Salary: $32,550.00 - $33,000.00 (Depending on the qualifications, the salary is negotiable.) Application Deadline: Open Until Filled – Review of applications is ongoing. To receive full consideration, the online application and supplemental application materials must be submitted.   Non-Discrimination Policy Statement: Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Institutional Diversity and Student Conduct at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504. Applications, prospective employee information and benefits can be found on the Employment Page .