Assistant Director, Study Abroad - International Education and Services

Job Description

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Assistant Director, Study Abroad - International Education and Services

Southeast Missouri State University


Salary: Depends on Qualifications

Job Type: Full-Time

Job Number: 202600275-01

Location: Cape Girardeau, MO

Department: International Education and Services

Closing: Continuous

Position Summary


Assistant Director - Study Abroad
International Education and Services
Full-Time


International Education and Services (IES) at Southeast Missouri State University contributes to comprehensive internationalization efforts across the campus through oversight of international student recruitment and admissions, support services for more than 700 international students, and study abroad.

Reporting to the Executive Director of IES, the Assistant Director - Study Abroad will play a critical role for IES and the campus by managing all aspects of the study abroad area, including student advising, marketing, enhancing intercultural learning, and administrative leadership. We seek a dynamic, ethical, motivated professional with excellent customer-service skills, a passion for learning, and a desire to help students achieve their education abroad goals.

Primary Responsibilities

  • Lead and manage all aspects of SEMO's study abroad programs. Represent International Education & Services in cross-campus initiatives. Also, develop and manage a group of study abroad Peer Mentors.
  • Develop, promote, and manage all study abroad outreach, marketing, and event initiatives. Responsibilities include creating and updating SEMO's study abroad web content, coordinating logistics for study abroad events, producing promotional materials, and overseeing social-media content planning and scheduling to increase student engagement
  • Administer and optimize the Via TRM study abroad management system. Responsibilities include maintaining program listings and terms, developing online forms and automated communications, processing high-volume application status updates across all phases of the student application cycle, and ensuring compliance with pre-departure requirements through tracking of required forms and documentation
  • Oversee compliance documentation for all outbound and inbound program participants. Manage monthly outbound insurance enrollments, ensure proper course registration for outbound students, process inbound and outbound exchange nominations, and coordinate the admission and documentation of inbound exchange students, including the issuance of immigration-related forms
  • Lead the University on developing and improving all policies and practices pertaining to study abroad, review, document, and improve internal procedures and workflows including credit transfer and enrollment.to ensure alignment with institutional policies and professional standards
  • Develop and implement a comprehensive risk management process to protect the university and all participating students in the event of emergencies and unforeseen circumstances
  • Develop and implement co-curricular elements to study abroad programs to maximize study abroad experiences and enhance participants' career readiness
  • Assist SEMO faculty members with all aspects pertaining to the development and delivery of faculty-led study abroad programs
  • Monitor university exchange agreements and facilitate admission process of incoming exchange students
  • Serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO)



Required Qualifications


  • Master's Degree
  • Minimum of 3 years work experience in a higher education setting, working in international education or study abroad office is a plus
  • Experience living and/or studying abroad
  • U.S. citizen or permanent resident qualified to serve as DSO and ARO for SEVIS purposes
  • Strong technical proficiency with a demonstrated ability to work across multiple software platforms simultaneously
  • Demonstrated interpersonal and intercultural communication skills, both verbal and written, with experience interacting with non-native English speakers and public speaking
  • Experience and comfort with public speaking
  • Demonstrated experience teaching, tutoring, and/or training
  • Familiarity with concepts of the development of intercultural competencies as part of a study abroad program
  • Demonstrated ability to diffuse an emotional or tense situation and offer viable solutions
  • Ability to work occasional nights and weekends
  • Ability to travel both internationally and domestically



Required Information & Deadline


Application Deadline: To ensure full consideration, application materials listed below must be received by September 14, 2026. The position is available immediately and will remain open until filled.

To Apply: Submit the following items by clicking on the APPLY button at the top of the job announcement. Applications submitted without a letter of interest and a resume will not be reviewed by the search committee.

  • Letter of interest addressing required qualifications
  • Current resume
  • Names and contact information of three professional references will be asked for at a later date, if not submitted



Additional Information


About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society.

SEMO Fast Facts
SEMO Strategic Action Plan



To apply, please visit https://www.schooljobs.com/careers/semoedu/jobs/5457671/assistant-director-study-abroad-international-education-and-services





Southeast Missouri State University is committed to providing equal employment opportunity and to the principles of affirmative action. In accordance with this commitment, and in compliance with the requirements of applicable laws, it is the policy of the University to provide equal opportunity for all applicants and employees in its employment practices, without regard to race, color, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or protected veteran status. The University believes that a diverse University community advances the academic purposes of the University and enhances the working and learning environment.


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