Exam Proctor

Exam Proctor
University of Puget Sound
Job ID: 8869
Location:
Full/Part Time: Part Time
Regular/Temporary: Regular

Staff Posting Details

Appointment: Regular, part-time (0.6 FTE) position. 9 month employee.

Work Location:
This position is based in Tacoma, WA, and is an on-campus role only.

Please note that we generally do not sponsor applicants for work visas for staff positions. Therefore, we generally require applicants for staff positions to be currently authorized to work in the United States on a full-time basis.

Position Summary:

The SAA Exam Proctor supports the mission and objectives of SAA and the University of Puget Sound by working directly with students, faculty, and campus departments to coordinate all aspects of exam proctoring, security and student experience.

Essential Job Functions and Responsibilities:

• Coordinate the proctoring of exams for students with disabilities
• Prepare testing schedules, proctoring room, and materials before scheduled exams
• Check students in and verify exam details (i.e. approved accommodations, faculty instructions, etc)
• Monitor students during exams to ensure academic integrity and compliance with testing procedures
• Create a calm, welcoming, and accessible testing environment by staying attuned to students' emotional needs and responding with care when a student shows signs of stress or difficulty
• Facilitate student questions during exams by contacting the professor or appropriate faculty member, following SAA procedures, and documenting any clarification or response provided
• Collect, organize, scan, upload, or return completed exams according to SAA procedures
• Assist with daily testing operations, including room setup, resetting spaces, filing, organizing materials, and supporting smooth testing flow
• Serve as a communication point between students and faculty during exams when students have questions about exam instructions, content, or clarification needs
• Maintain confidentiality of student records, disability-related information, accommodations, and exam materials
• Follow university policies, FERPA expectations, SAA procedures, and faculty exam instructions
• Document and report testing irregularities, concerns, technology issues, or suspected academic integrity violations
• Oversee all aspects of SAA Testing Center security
• Use Accommodate, Google Sheets, calendars, shared drives, or other office systems to track testing information and exam status
• Train all exam support staff
• Maintain and monitor all exam accommodation software, including Kindles, MP3s, text to speech,
  speech to text, and security software for students taking exams on computers
• Streamline the SAA Exam Proctoring Center operations, including working with Excel formulas to do midterm and final exam volume projections
• Regular and predictable attendance is an essential function of this position
• Other duties as needed

Qualifications:

• High school diploma or equivalent and 2 years experience working in testing, education, student services, administrative or customer service settings.
• Ability to use Microsoft Office, Google Suite, email, calendars, spreadsheets and other standard office technology.
• Adaptable, willing and eager to learning new software and hardware systems.
• Ability to create a welcoming, calm and respectful testing environment.
• Ability to follow detailed instructions, testing procedures, faculty exam directions, and approved accommodation plans.
• Ability to monitor testing spaces while remaining respectful of student privacy and accommodations.
• Ability to remain professional, patient, and calm in a testing environment.
• Reliability and punctuality, especially during scheduled testing blocks and high-volume exam periods.
• Ability to work independently, manage multiple tasks and meet deadlines.
• Ability to establish appropriate boundaries and maintain effective working relationships with students, faculty, and staff.
• Strong commitment to equal access, inclusion and diversity.
• Strong verbal and written communication skills, including the ability to communicate effectively with students, faculty and staff.
• Ability to work as part of a team.
• Ability to propose creative solutions and support process improvements when appropriate.
• Ability to manage time-sensitive testing situations including extended time, approved breaks and overlapping exam schedules.
• Ability to respond appropriately to student concerns, technology issues or unexpected testing disruptions.
• Ability to maintain a positive attitude and professional demeanor, especially in stressful situations.
• Detail-oriented, with strong attention to accuracy and the ability to track exam times, testing materials, student accommodations, faculty instructions and documentation.
• Experience with, or willingness to learn about, adaptive technology and database user interfaces.
• Ability to respectfully work, communicate and provide leadership within a diverse campus community.

Preferred Qualifications

Bachelor's degree and 1 year of experience working with college-level students, faculty and/or campus department

Compensation and Benefits:

Career Framework Information:
Job Family: Academic Program Support
Level: S2
Pay Grade: 2

The anticipated range for this position is $20.65 to $21.90. Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.

Puget Sound offers a generous benefits package for eligible staff employees, including:

• Medical, dental, and vision
• Life insurance and long-term disability
• Employee Assistance Program
• Retirement plan options and 403(b) contributions
• Paid vacation, sick leave, floating holiday, campus holidays and bonus holidays
• Education benefits, such as full tuition for eligible employees and their families
• Access to university facilities and entertainment (fitness center, pool, library, concerts, lectures and more!)

Please note:
-Positions that work less than .75 FTE (1,560 hours per year) do not qualify for long-term disability or education benefits.
-Positions that work less than .50 FTE (1,040 hours per year) will accrue paid sick leave but are not eligible for additional benefits.
-Temporary positions that work at least .50 FTE (1,040 hours per year) will be eligible for benefits.

This position is non-exempt from the provisions of the Fair Labor Standards Act.

For more information on Puget Sound's non-exempt staff benefits package, visit: Summary of 2026 Benefits for Staff Members in Non-Exempt Positions.pdf - Google Drive

For the Campus Holiday and Bonus Day Schedule, visit: https://www.pugetsound.edu/human-resources

Application Deadline:
Review of applications will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.

Required Documents:

• Resume
• Letter of Interest
• 3 Professional References (At least 2 supervisors)

Applications submitted without the required attachments will not be considered.

All offers of employment are contingent on successful completion of all required background checks.

University Diversity Statement

We Acknowledge:

• The richness of commonalities and differences we share as a university community.
• The intrinsic worth of all who work and study here.
• The investigation and reflection enhance that education upon multiple perspectives.

We Aspire:

• To create respect for and appreciation of all persons as a key characteristic of our campus community.
• To increase the diversity of all parts of our university community through a commitment to diversity in our recruitment and retention efforts.
• To foster a spirit of openness to active engagement among all members of our campus community.

We Act:

• To achieve an environment that welcomes and supports diversity.
• To ensure full educational opportunity for all who teach and learn here.
• To prepare citizen-leaders effectively for a pluralistic world.

Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit: https://pugetsound.edu/about-puget-sound-0/mission-core-values/institutional-equity-diversity

The University of Puget Sound is an equal opportunity employer.


How to Apply
For complete job description and application instructions, visit: www.pugetsound.edu/employment

About Puget Sound
Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit "About Puget Sound" (http://www.pugetsound.edu/about) to learn more about the college.

As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA



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