Dominican University
River Forest, IL, USA
Position Title: Student Support Specialist
Department: Stars Connect, Student Enrollment Services
Reports To: Executive Director of Financial Aid & Enrollment Services
Location : On Campus (River Forest, IL)
Position Summary:
This position will provide direct student support. The focus will be on helping enrolled students and their families, particularly first-generation and low-income students, navigate institutional structures and systems to address their financial aid, student account, registration, and record needs.
Duties and Responsibilities:
Serve students, particularly first-generation, low-income, and post-traditional age, with the necessary support to understand their bill and financial aid, register for classes, and complete the required steps to ensure they can remain enrolled
Assist with administrative tasks such as outreach to students with incomplete aid files, those who have not...