University of Vermont
Burlington, VT
Student Success Coach Posting Summary
The Student Success Coach will assist prospective students by playing a crucial role in guiding them through the enrollment process, from initial inquiry to successfully enrolling in Professional and Continuing Education ( PACE ) programs.
Serve as first point of contact for prospective students, providing them with customer service and support. Working closely with a dynamic team of Student Success Coaches and Student Services Advisors, ensure a seamless experience for our students, fostering complete satisfaction with PACE offerings. Provide student/customer service coverage and work closely and collaboratively with other Student Success Coaches and Student Services Advisors.
With the guidance from the Manager, Student Success & Advising, provide comprehensive, quality and highly informed customer service outreach to prospective students and current and past program participants through email, phone, text, live...