2 program manager jobs found in La Verne

Assistant Director, Enrollment Systems & Operations (CRM Administrator) Job Description Summary: The Assistant Director, Enrollment Systems & Operations ( CRM Administrator) serves as the primary functional and operational owner of the University’s CRM (Slate) within Enrollment Management. This role is responsible for system configuration, workflow development, data management, and the execution of CRM -driven communications. Working in close partnership with the Assistant Director of Enrollment Communications & Strategy, the CRM Administrator translates communication strategy into scalable workflows and ensures the accurate and timely delivery of communications. This role provides technical leadership for CRM operations, including system administration, integrations, and data governance. Minimum Qualifications: Bachelor’s degree or equivalent. 3–5+ years of CRM experience. Strong technical, data and project...

Appeals & Registration Specialist Job Description Summary: In compliance with FERPA guidelines, this position provides comprehensive support to the student population in matters related to transcripts, registration, and enrollment services. This position serves as the primary point of contact for appeals to University policy. Additional tasks include supporting the front service window, main phone line, and office email accounts, processing transcript requests, and enrollment verifications. The role also provides general student support and assists with special projects as assigned by the Registrar or Assistant Registrar. The position requires strong organizational skills, attention to detail, good customer service, strict adherence to confidentiality standards, and the ability to manage multiple priorities in a fast-paced environment. Minimum Qualifications: 2 years customer service experience. 1 year of office or other clerical experience....