Academic Success Coordinator

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

The Academic Success Coordinator will plan, develop, and manage the implementation and monitoring of tutoring and academic support programs related to specific degree programs and colleges in the Arts, Humanities, Social Sciences and Business arenas for the Academic Success Center (ASC) at Augusta University. The Academic Success Coordinator collaborates with faculty across campus to learn about academic content needs, integrate course requirements into the tutoring program, and provide students with effective tutoring and encouragement in courses. Programming responsibilities includes one-on-one peer tutoring, group tutoring, online tutoring modules, and supplemental instruction (SI). This position will also lead seminars and workshops, work with students one-on-one and in group settings, and, as needed, provide coaching in life skills/academic success strategies. The role requires proficiency with data analysis and will include data gathering, assessment and monitoring of student retention and progression rates in the academic area. Critical thinking and problem-solving skills are essential.

The duties include but are not limited to:

MANAGE THE ACADEMIC SUCCESS PROGRAMMING IN DESIGNATED AREAS: Developing and maintaining a tutoring program for content courses; Developing and implementing effective processes staffing ASC with student-tutors including recruitment, screening, orientations, pedagogical training programs, and professional development; Developing a comprehensive tutoring schedule; Manage tutor work schedules and provide ongoing supervision for large tutoring staff; Work closely with ASC office manager for payroll and documentation of student tutors.

SUPPORT THE GOALS OF THE ASC THROUGHOUT THE UNIVERSITY: Collaborating and communicating with faculty regarding subject matter content to ensure tutoring supports academic course content; Providing feedback and follow-up with faculty on student progress; In conjunction with the Executive Director, serving as liaison and collaborating with appropriate University programs, services, organizations to develop programming to promote students' academic success.

ENGAGE IN DATA COLLECTION AND DEVELOP REPORTS: Maintaining data related to student enrollment, attendance, retention and tracking of benchmarks for program assessment utilizing Navigate and AU data resources; Creating regular reports on tutoring services.

DEVELOP A VIRTUAL PRESENCE FOR ASC: Develop online learning modules in academic specialty field to supplement general education coursework; Create and maintain web content for workshops/seminars etc.

ENGAGE WITH STUDENTS TO PROMOTE ACADEMIC SUCCESS SKILLS: Provide one-on-one and group workshops in academic content area; Provide one-on-one support to students in academic life-skills as needed.

OTHER: Perform all other duties as assigned.

Master's Degree from accredited college or University in related field and two years of experience working with various student populations.

Knowledge of program development, data gathering, assessment and evaluation skills. Excellent problem solving and organizational skills with the ability to recognize opportunities and experience in developing innovative programs.

KNOWLEDGE

Demonstrated experience with instruction, pedagogy and pedagogical strategies for academic success.

Demonstrated ability in working as part of a team, establishing rapport and collaborating with a variety of organization stakeholders.

Proficient in Microsoft Office and other computer software/databases. Experience with BANNER and Navigate, student tracking software, preferred.

Multicultural competencies, knowledge and experience working and interacting effectively with various groups of staff, faculty, and student populations.

SKILLS

Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization, organizational and multi-tasking skills.

ABILITIES

Ability to maintain confidentiality.

Shift: Days; M-F (Work outside of the standard business hours may be required)

Pay Band: B8

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status, or any other status protected by applicable law.

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365