Associate Network Engineer- PT

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Augusta University

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

The Division of Information Technology's mission at Augusta University is to anticipate and respond effectively to a changing world with agile, innovative, robust and secure services that educate and inspire students, empower clinicians, educators, researchers and administrators, advance learning, discovery and care.

The Associate Network Engineer supports the stability, security, and performance of the organizations data, voice, video, wireless, and telecommunications networks. This position assists with installing, configuring, monitoring, maintaining, and troubleshooting network and telecommunications hardware, software, firewalls, communication links, and voice services; participates in system upgrades and expansion projects; documents network and telecommunications systems; coordinates with internal support teams and vendors to resolve complex service issues; responds to user requests; and analyzes performance to identify service and security improvements.

The responsibilities include, but are not limited to:

Operational Management

Assist with configuring, monitoring, and troubleshooting networks to ensure reliable operations and business continuity.

Install, maintain, and support workstations, peripherals, servers, telephony equipment, and other network devices under senior engineer guidance.

Maintain network asset inventories, technical documentation, and performance reports.

Support network connectivity, performance testing, and security solutions.

Acquisition and Deployment

Assist senior engineers with deploying LANs, WANs, wireless networks, and related hardware.

Support firewalls and site-to-site and remote-access VPNs.

Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.

Monitoring Activity

Assist in monitoring daily activity (to include ServiceNow ticketing system), connections for network devices, and restoring outages on the AU Voice Over IP (VOIP) environment.

Assist Help desk

Assist help desk personnel users, or other ITSS staff with related problems of the AU VOIP environment. Provide any necessary written instructions or revised documentation related to the problem.

Other duties

Perform other duties as assigned.

Educational Requirements

High School Diploma or GED from a recognized State or Federal accredited organization and minimum of 1 year applicable experience.

OR

An equivalent combination of education, training, and experience, and /or certifications.

Other Preferred

Industry-related experience as a Senior Network Engineer or Network Administrator

Professional certification (e.g. CCNP, CCDP)

Solid background in network administration and architecture

In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)

Familiarity with access control models and network security

Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)

Solid understanding of network operating systems (Cisco IOS)

Sharp troubleshooting skills

Ability to work independently

Organizational and mentoring skills

Preferred Experience

Experience designing, implementing, managing and supporting enterprise level IP networks that include support of a heterogeneous distributed desktop computing environment required.

Proven experience and success with LAN, WAN, and WLAN design and implementation.

Experience with network security principles, and general network management best practices.

Excellent hardware troubleshooting experience.

Application support experience with network monitoring and analysis software.

KNOWLEDGE

Knowledge of core routing and switching design principles, best practices, and related technologies.

Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet.

SKILLS

Competence with testing tools and procedures for voice and data circuits.

ABILITIES

Competence with testing tools and procedures for voice and data circuits.

Shift: M-F (Part-Time .49 FTE)

Pay Band: B7

Salary: Minimum $20.29/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: 11/6/2026 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success.

Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status, or any other status protected by applicable law.

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365