Systems Administrator for Enterprise Systems

OBU Mission Statement

OBU transforms lives by equipping students to pursue academic excellence, integrate faith with all areas of knowledge, engage a diverse world, and live worthy of the high calling of God in Christ.

Expectations for all Employees

Oklahoma Baptist University achieves its mission through a shared commitment to the following expectations.  All employees must embrace these expectations and model them in their behavior.

• Demonstrate commitment to the essentials of the Christian faith.
• Commit to the mission and vision of Oklahoma Baptist University.
• Treat people with dignity and respect.
• Build relationships on honesty, integrity, and trust.
• Strive for excellence through teamwork, leadership, and a strong work ethic.
• Manage human and financial resources wisely and efficiently.

Purpose: The Systems Administrator for Enterprise Systems supports Oklahoma Baptist University’s enterprise systems, data integrations, and application environments. This position works with campus departments, Technology Services staff, vendors, and external support partners to ensure that institutional systems exchange data reliably, securely, and efficiently.

The successful candidate will bring strong database, SQL, integration, troubleshooting, project coordination, documentation, and customer service skills, along with the ability to learn new systems and work collaboratively with technical and non-technical stakeholders.

Essential Functions:

• Support enterprise application integrations between systems such as ERP, HR/payroll, finance, student information, CRM, LMS, identity management, and reporting platforms.
• Build, maintain, monitor, and troubleshoot data integrations using methods such as SQL queries, APIs, secure file transfers, scheduled jobs, vendor tools, and other industry-standard approaches.
• Work with relational databases, preferably Oracle, SQL Server, PostgreSQL, or similar platforms, to support data extraction, transformation, validation, reporting, and troubleshooting.
• Collaborate with campus stakeholders in Finance, HR/Payroll, Registrar, Admissions, Academics, and other areas to understand business needs and translate them into technical requirements or support requests.
• Work with vendors, implementation partners, managed service providers, and software support teams to troubleshoot issues, coordinate solutions, track tickets, and ensure timely resolution.
• Coordinate small technical projects and workstreams, including organizing tasks, facilitating meetings, documenting decisions, tracking action items, managing timelines, and communicating progress.
• Support data governance, access controls, security practices, and compliance requirements, including FERPA and institutional policies.
• Collaborate with Technology Services on identity management, single sign-on, role-based access, integrations, audits, and change control processes.
• Establish and maintain monitoring, logging, alerting, and incident response procedures for critical integrations, scheduled jobs, and enterprise application processes.
• Produce and maintain technical documentation, data dictionaries, runbooks, test plans, user guides, process documentation, and support materials.
• Provide responsive technical support and customer service to campus users, helping diagnose issues, explain system behavior, and identify practical solutions.
• Participate in continuous improvement efforts to streamline business processes, improve system reliability, and enhance the user experience across departments.
• Maintain professional development in relevant technologies, data integration practices, database tools, enterprise applications, and project management methods.
• Perform other duties as assigned in support of the mission and operations of the University.

Other Duties:

·         Provide responsive customer service and technical support to the campus community.

·         Maintain clear process documentation, test plans/cases, runbooks, and user guides; contribute to informal end-user training and enablement resources.

·         Participate in continuous improvement activities post-implementation to streamline processes and enhance system utilization across departments.

·         Maintain professional development in relevant technologies and best practices.

·         Perform other duties as assigned in support of Technology Services.

Required Qualifications:

·         Experience with relational databases (e.g., Oracle, SQL Server, PostgreSQL) and strong SQL for data extraction and transformation.

·         Experience developing and maintaining integrations (REST/SOAP APIs, webhooks, SFTP/file exchanges).

·         Ability to organize complex initiatives, form and lead teams, and facilitate effective meetings with diverse stakeholders.

·         Excellent customer service skills and ability to understand the needs of varied business process users; a desire to solve problems and design processes that create efficiencies.

·         Strong communication and documentation skills for technical and non-technical audiences.

·         Understanding of higher-education data privacy, security, and compliance (e.g., FERPA).

·         Beneficial: familiarity with identity and access management (Azure AD/Entra, SAML/OAuth2/LDAP), version control (Git), and scripting (Python, PowerShell, Bash, etc).

Experience:

    Required:

·         Three or more years of experience supporting enterprise systems, databases, and/or integrations in education or industry.

    Preferred:

·         Experience working in higher education, nonprofit, public sector, or another complex service-oriented organization.

·         Certifications, coursework, or professional development in database administration, SQL, systems integration, project management, cloud applications, or enterprise systems.

·         Experience working with ERP, HCM, finance, student information, CRM, LMS, or identity management systems.

Physical Requirements:

·         Must be able to see and hear well enough to communicate with clients for appropriate management of all logistical requests relative to this position.

·         Must have sufficient mobility and physical stamina to climb stairs, stand for extended periods of time, and lift to 50 pounds of equipment.

Work Conditions:

·         Schedule: Monday through Friday 8:00 A.M. to 5:00 P.M. After-hours and on-call support may be required for testing cycles, quarterly updates, migrations, and critical process support.

·         Employment Type/FLSA: Full-time/Exempt.

·         Location/Work Arrangement: This is an on-site position working at the Oklahoma Baptist University campus in Shawnee, Oklahoma. On-site collaboration is essential for secure environments, hands-on testing, and campus stakeholder support.

Special Requirements:

·         Must be a member of a local evangelical* Christian church.

*Evangelical is a broad term referring to segment within Christianity which maintains the authority of the Bible and the belief in salvation by faith in Jesus alone.

·         Please apply using the link for “Administrative Applications” on the OBU website at: https://www.okbu.edu/hr/jobs.html

OBU Benefits Summary:

OBU understands that our employees are our most valuable assets when fulfilling our mission. We strive to offer an extensive array of benefits and opportunities for employees to choose from. Full-time employees benefit from the generous OBU provision of premium contributions for nationwide family-friendly Health and Dental coverages along with free life insurance that includes accidental death and dismemberment equal to an employee’s base salary. OBU provides access to optional employee-paid ancillary benefits like vision, hospitalization, critical illness, accident, additional employee-paid family life insurance coverages, and education benefits at OBU and other institutions of higher education. There is generous paid time off that includes annual granted vacation time, accrued sick leave, six annual holidays, and week-long breaks for Thanksgiving and Christmas that include energy conservation days. For all employees working at least half-time, there is an employer matching opportunity for retirement investments in a 403(b)(9) plan administered by Guide Stone. There are numerous other perks and opportunities for OBU employees including FREE family membership to the OBU Recreation and Wellness Center or RAWC, Global outreach university mission trips, cafeteria discounts, and parking privileges to name a few. For more information about the current OBU employee benefits and opportunities, please contact the Human Resources staff at HR@okbu.edu.

Please apply using the link for “Administrative Applications” on the OBU website at: https://www.okbu.edu/hr/jobs.html