ADMINISTRATIVE OFFICE ASSISTANT II/PT

Duties performed are of a complex and varied clerical/technical nature, usually supporting a major function, department, or unit of the University. This is the second most senior level clerical job handling substantial clerical/administrative details and duties. It incorporates elements of other levels with a majority of effort associated with more complex clerical technical support services or programs. The level of independence at this level has a high degree of autonomy/responsibility for complex duties that may be broad and varied or narrow but focused.

High school diploma or GED.
Three years of qualifying experience or a combination of education and experience that equates to three years.
Experience with Microsoft Word.
Customer service experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.

Knowledge of specific software programs and/or mainframe/systems skills (i.e. Excel, Access, SAP).
Demonstrated ability to design/maintain web pages.

Reviews faculty and graduate assistant personnel transaction forms, determines benefit eligibility and bargaining unit status, and drafts and issues corresponding contract letters, customizing language consistent with collective bargaining agreements and appropriate benefit status.
Responsible for managing the graduate assistant appointment letter distribution, coordinating each semester with CMU HR/SAP necessary updates to the various letter templates and attachments and testing the reports; executes the audit report and analyzes the audit data, and executing the distribution report; retrieves and retains all processed letters and maintains master distribution list.
Acts as the first point of contact for all new faculty and graduate assistants, preparing and assisting with onboarding, including tracking, collecting, and processing of new hire paperwork.
Conducts criminal history checks, as needed.
Maintains and updates an Access database and FTE report for faculty salary budgeting; audits and analyzes data and prepares university wide report as well as customized by-unit reports; this includes compiling various reports for Academic Planning & Analysis for annual data freeze.
Completes SAP data entry for faculty and graduate assistant payroll and personnel activity, including but not limited to cost distribution changes, overloads and supplemental assignments, address changes, name changes, residence status, etc.; provides backup for processing other employment activity, as needed.
Executes reports in SAP, including but not limited to Affordable Care Act Workhour Limitation reports, Separation SharePoint report, State of Michigan
Completes new hire reporting, as well as other ad hoc reports, as required.
Oversees all document scanning of employee personnel files and acts as the liaison with OIT on matters related to Perceptive Content.
Serves as backup for department's website collaborator by assisting with day-to-day maintenance of the Faculty Personnel Services' website and associated pages and SharePoint sites.
Represents FPS to faculty, graduate assistants, department personnel and the general public; responsible for answering and/or triaging as appropriate questions received via walk-in, FPS' designated telephone line or designated email address.
Assists with the Employment Eligibility Verification process (I-9) by verifying employee documents that establish identity and employment eligibility for new faculty and graduate assistants; this may include making arrangements for completing an I-9 remotely using a designated agent or serving as a designated agent for other institutions of higher education through reciprocal processing.
Maintains memberships of various university-wide email lists.
Coordinates and maintains a complex calendar for the Executive Director, scheduling meetings and appointments related to confidential matters of faculty employee relations and collective bargaining by coordinating schedules of attendees both internal and external to CMU, procuring meeting space and ensuring that meeting logistics and materials are provided; administers travel arrangements, including reservations, registration, payments, etc., and provides travel documents and itineraries.
May provide administrative or day-of support for the university retirement ceremony, the university service award program, new faculty orientation, or other events.
Responsible for purchasing, tracking, and maintaining supply and fixed assets inventory.
Reconciles the Faculty Personnel Services budget and assists with department credit card reconciliation.
Interviews, hires, trains, schedules and supervises student assistants; approves student time in CMU's timekeeping system.
Assists with special projects as requested by supervisor and other administrators, as assigned.

None.

Faculty Personnel Services is a community of dedicated and experienced Human Resource Professionals devoted to supporting the academic mission of the University by managing the employment relationships between CMU's 1400+ faculty employees and the University.

FPS staff works to expertly, and humanely, serve the needs of CMU faculty in the course of their employment. We are committed to promoting a safe and equitable work environment and establishing and communicating sound policies and practices that treat employees fairly.

From new hire orientation, through probation, reappointment, the complexities of fixed term faculty employment, promotion, tenure, and sabbatical, FPS partners with administrators and faculty to find solutions to the many challenging and rewarding aspects of academic employment at Central.

As part of the Academic Division, FPS provides advice, support, training, and professional education to the academic community. Our core constituency includes the president, provost, deans, department chairpersons, their staffs, and most importantly, our faculty and graduate assistants. We also serve as strategic partners to Office of Civil Rights and Institutional Equity, General Counsel, Athletics, Student Affairs, and work with the staff Human Resources' office to establish a community of HR expertise for the university community.

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city's central location in Michigan's Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards.


You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials on or before November 29th, 2026.

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

If you wish to see “Know Your Rights ” posters, please click here.

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.

CMU's Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu