Media Technology & Facilities Manager

Media Technology & Facilities Manager

Primary Purpose:
The Department of Art, Media, Performance, and Design (AMPD) operates instructional, production, performance, digital media, equipment, and support spaces across multiple campus facilities. The AMPD Media Technology & Facilities Manager is responsible for the day-to-day operational readiness of the facilities and production infrastructure assigned to the position in the AMPD Facilities Responsibility Matrix (Annex A). The position reports directly to the AMPD Chair.The Media Technology & Facilities Manager combines hands-on operational capability with coordination and administrative responsibility. The position manages the Equipment Room and associated student workers; maintains equipment and inventory systems; performs appropriate first-line troubleshooting, routine maintenance, setup, adjustment, and minor repairs; coordinates specialized service with University units and qualified outside providers; supports safe and reliable use of assigned instructional and production spaces; coordinates operational purchasing, software renewals, vendors, and approved contracts; and provides operational support for approved departmental events and projects.

The role is intentionally designed as an operational generalist rather than a specialist in every technical area represented within AMPD. The incumbent is expected to recognize the limits of their expertise, coordinate specialized assistance when necessary, and escalate policy, priority, significant financial, personnel, and strategic decisions to the Chair.The position provides opportunities for training, professional development, and growth as provided by the University.
Reporting, Scope, and Decision Authority

• Reports directly to the AMPD Chair. Faculty, staff, College offices, University units, and outside providers collaborate with the position but do not serve as parallel supervisors.
• Primary and secondary facilities responsibilities are defined by the current AMPD Facilities Responsibility Matrix in Annex A. The position does not have primary oversight of every AMPD studio, lab, gallery, or instructional space.
• Has day-to-day operational authority within established departmental priorities and University policy for routine matters such as equipment circulation, room readiness, maintenance coordination, student-worker assignments, safety implementation, routine supplies, and established workflows.
• Significant expenditures, policy changes, substantial facility modifications, contractual commitments outside delegated authority, or unresolved competing program priorities require Chair and/or appropriate College/University approval.
• Serves as AMPD's operational coordinator and first point of contact for facilities and production infrastructure within the assigned scope but does not replace specialized University units or licensed/specialized technical services.
  
  

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Essential Functions:
Facilities and Operational Readiness

• Oversee the day-to-day readiness, organization, access, scheduling support, maintenance coordination, safety, and effective use of instructional, production, performance, equipment, and support spaces assigned to the position.
• Conduct regular operational checks of assigned spaces and identify facility, equipment, access, safety, technology, and service needs before they disrupt instruction or production.
• Coordinate room setup, access, equipment readiness, and operational logistics for approved instructional, production, and departmental activities.
• Support reservations and calendaring for facilities within the position's operational scope.
• Maintain operational documentation necessary to carry out the responsibilities of the position, including records, procedures, schedules, maintenance histories, service information, and vendor contacts.
  
  

Equipment Room, Inventory, and Student-Worker Supervision

• Manage day-to-day Equipment Room operations, including access, organization, storage, equipment circulation, checkout/return procedures, condition tracking, and operational readiness.
• Maintain accurate equipment inventory, inspection, maintenance, repair, and replacement records and make recommendations for maintenance or replacement priorities.
• Recruit or assist with recruitment as appropriate, train, schedule, assign, supervise, and provide day-to-day performance feedback to student employees assigned to facilities, production operations, and the Equipment Room, in accordance with University employment procedures.
• Establish and maintain consistent procedures and service standards for student workers supporting facilities and equipment operations.

Maintenance, Repair, and Technical Coordination

• Perform routine and preventive maintenance, first-line troubleshooting, setup, adjustment, and minor repairs when the work is within the employee's expertise and can be performed safely.
• Identify problems that require specialized work and coordinate service with Information Technology, Physical Plant, Risk Management, manufacturers, vendors, licensed trades, faculty/technical area specialists, or other qualified providers as appropriate.
• Provide access, technical context, and operational information to service providers; track requests through completion; and confirm that work has been resolved satisfactorily.
• The position is not expected to substitute for licensed trades, institutional IT functions, or specialized technical services that require separate authorization or expertise.

Information Technology and Software Coordination

• Serve as the departmental operational point of contact for computer-lab and related technology issues within the assigned facilities scope.
• Perform appropriate first-line troubleshooting; communicate with Information Technology; facilitate access; track service requests; and confirm resolution.
• Track departmental software licenses and renewal needs within the position's operational scope and coordinate approved purchasing or renewal processes with IT, vendors, faculty, and administrative staff.
• Support software and technology implementation from an operational perspective.

Safety and Operational Training

• Implement and communicate established University, College, and departmental safety procedures within facilities under the position's operational responsibility. Develop departmental safety procedures for specialized equipment and spaces as needed.
• Provide or coordinate operational safety training for student workers and users where appropriate; identify, document, and report unsafe conditions or practices; and follow applicable University compliance requirements.
• Exercise authority to pause use of equipment or a facility when an immediate safety concern exists, with prompt notification to the Chair and the appropriate University unit.
• Coordinate with Risk Management, Physical Plant, IT, and other specialists when safety or compliance issues require institutional expertise or authority.

Purchasing, Budget Support, Vendors, and Contracts

• Develop cost estimates, obtain quotes, compare operational options, identify recurring needs, recommend equipment and maintenance priorities, and provide the Chair with information needed for budget planning and decisions.
• Prepare or execute Chair-approved purchases and coordinate receipt of operational goods and services within University procedures and delegated spending authority.
• Track relevant facilities, equipment, service, and operational expenditures as needed to support planning and stewardship. Departmental budget allocation and consequential spending decisions remain with the Chair and authorized College/University personnel.
• Serve as the operational contact for vendors, suppliers, and service providers related to facilities, equipment, repairs, supplies, software, and production infrastructure.
• Coordinate departmental administrative workflow for operational contracts within the position's scope, including gathering required information, initiating or tracking Cobblestone processes, and communicating with University offices. Contract approval and signature authority remain with authorized University officials.

Projects, Events, Service Requests, and External Operational Partners

• Provide operational project-management support for facilities, equipment, installations, repairs, upgrades, and production-related projects, including timelines, logistics, quotes, service coordination, and implementation.
• Provide facilities, technology, equipment, access, setup, safety, and other operational support for approved departmental events and productions in coordination with AMPD faculty and staff.
• Handle program/department service requests that fall within supervised facilities, equipment, production operations, instructional/production spaces, and related infrastructure.
• Maintain external relationships when they directly support facilities, equipment, technical services, venues, production operations, or operational projects.
• Coordinate identification, documentation, transfer logistics, and recipient communication for surplus equipment in accordance with University requirements and departmental supervision.

Other Duties

• Perform other related duties as assigned by the Chair that are reasonably consistent with the operational scope, ability, availability, time, and purpose of the position.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Minimum Qualifications:

• Technical degree/certificate, bachelor's degree, or other recognized postsecondary preparation in a related field; OR an equivalent combination of relevant education, technical training, and directly related professional experience.
• Three (3) years of progressively responsible experience in facilities operations, technical operations, production operations, equipment management, media/AV support, theater/arts operations, or a closely related environment.
• Demonstrated hands-on experience with equipment setup, routine maintenance, troubleshooting, minor repair, and coordination of specialized repairs or service providers.
• Experience supervising, training, scheduling, or coordinating employees, student workers, technicians, or other operational personnel.
• Demonstrated ability to manage multiple operational priorities, maintain accurate records, follow established procedures, and communicate effectively with users, supervisors, vendors, and technical specialists.
• Ability to use common hand tools and appropriate power tools safely and to recognize when work requires a licensed trade, specialized technician, or University service unit.
• Working knowledge of basic workplace safety practices and ability to implement established safety procedures in instructional, production, workshop, laboratory, or performance environments.
• Ability to learn and work with digital systems used for inventory/check-out, scheduling, purchasing, service requests, software/license tracking, and operational documentation.

Preferred Qualifications:

• Bachelor's degree in a related field when the minimum qualification is met through an associate/technical credential or equivalent experience.
• Experience in higher education, arts and design programs, media production, museums, galleries, theaters, performing arts organizations, fabrication/workshop environments, or other settings with multiple specialized instructional or production spaces.
• Experience managing or supporting computer labs, audiovisual systems, digital media equipment, production studios, theatrical/performance spaces, fabrication tools, or similar technical environments.
• Experience with equipment inventory and checkout systems, preventive maintenance planning, software/license administration, purchasing/procurement workflows, vendor coordination, or contract administration.
• Project-management experience involving facilities, equipment, installations, renovations, service providers, or production operations.
• Practical knowledge of one or more relevant technical areas such as carpentry, fabrication, basic electrical troubleshooting, theatrical systems, lighting, sound, audiovisual systems, computer hardware, or media-production equipment. Specialized licensure is not required at the time of hiring for the general scope of the position.
• Experience working directly with students and faculty in an instructional environment.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.
  
  

Knowledge, Skills, and Abilities

• Facilities and operational management. Ability to oversee readiness, organization, access, maintenance, scheduling support, and effective use of multiple instructional, production, performance, and equipment spaces.
• Technical aptitude and troubleshooting. Strong general technical ability across equipment, tools, computer-based production environments, audiovisual systems, and related instructional technologies; able to diagnose routine problems and determine when specialized expertise is required.
• Equipment and inventory management. Ability to maintain dependable systems for inventory, storage, checkout/return, condition monitoring, preventive maintenance, repair tracking, and replacement planning.
• Safety awareness and enforcement. Ability to communicate and implement established safety procedures, identify unsafe conditions, coordinate appropriate training, and intervene when equipment or spaces cannot be used safely.
• Project and workflow coordination. Ability to manage concurrent operational needs, establish priorities, track work through completion, and maintain effective workflows across facilities with different functions and users.
• Judgment and decision-making. Ability to distinguish routine operational decisions from matters requiring Chair, College, or University approval and to escalate significant financial, policy, safety, personnel, or facilities issues appropriately.
• Communication and collaboration. Strong interpersonal and communication skills for working with faculty, staff, students, University offices, contractors, vendors, and external service providers, including the ability to explain technical or operational issues clearly.
• Service orientation with appropriate boundaries. Ability to provide responsive operational support while maintaining clear priorities, procedures, and reasonable limits on the scope of assistance.
• Vendor and service-provider coordination. Ability to communicate technical requirements, obtain estimates, coordinate access and service visits, monitor work, and follow issues through completion within University procedures.
• Budget and purchasing literacy. Ability to obtain quotes, compare options, anticipate recurring costs, recommend priorities, execute authorized purchases, and provide useful operational information for budget planning.
• Organization and documentation. Strong attention to detail and ability to maintain accurate equipment, maintenance, purchasing, vendor, safety, scheduling, and operational records.
• Ability to work effectively across digital media, production, performance, fabrication, studio, and instructional settings.

Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is an in-person role, and the successful candidate must be willing to relocate within California, preferably within 25 miles of the Stockton Pacific campus.

The position regularly requires standing and walking throughout multiple facilities; bending, kneeling, reaching, climbing ladders or step stools, and working around instructional and production equipment; use of common hand and power tools; and occasional lifting, carrying, moving, or positioning of equipment and materials up to approximately 50 pounds, with or without reasonable accommodation. Specific physical requirements remain subject to University/HR review.

Work Environment/Work Week/Travel:
Work is performed during standard hours, additional hours may be required to meet business needs or deadlines.

Hiring Range: $70,304 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.

Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.



To apply, visit https://pacific.peopleadmin.com/postings/32860









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