Clinical Administrative Associate/Front Office Dental Clinics
- Western University of Health Sciences
- Pomona, CA, USA
- Oct 01, 2026
Job Description
Clinical Administrative Associate/Front Office Dental Clinics
Posting Number: S01833
Campus: The Village at Indian Hill-Pomona, CA
Department: 1920-CDM International Student Program
Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.
Expected Pay Scale
Minimum: $21.44 Hourly
Maximum $22.44 Hourly
Job Summary
Knowledge, Skills and Abilities
- Experience in the policies and procedures of a multi-provider dental practice, preferably within a dental school environment.
- Knowledge of the laws governing billing and collections efforts.
Skills:
- Excellent verbal and written communication skills.
- Must be able to effectively interact with health care professionals, students and patients.
- Experience with computers, printers, calculator, fax machine, copy machine operation, and telephone operation.
Abilities:
- Dental services billing experience with knowledge of billing for Denti-Cal & private insurance companies.
- Experience in working in an electronic health record and electronic billing.
- Demonstrate a commitment to working in an organization that values and promotes humanism.
Required Qualifications
- High school diploma or equivalent.
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
- Minimum 1 year experience in a dental or medical office.
- Knowledge of dental terminology.
- Knowledge of billing Denti-Cal
Preferred Qualifications
- Bilingual (Spanish/English), helpful.
- Experience in a dental school environment helpful.
- RDA or Dental Assisting experience preferred.
Posting Date: 09/29/2026
Closing Date: 09/29/2027
Essential Job Duties
- Schedules appointments for patients.
- Organizes and oversees the completion of patient information forms and enters patient data into the electronic health record.
- Serves as a resource to students, faculty and staff in the resolution of moderate to complex problems or issues.
- Receives and screens patient telephone calls. Makes changes in the schedule or provides messages and information to CDM dental students, faculty and staff.
- Determines appropriate charges based on services provided and collects payments as appropriate; performs eligibility inquiries to prepare for billing.
- Reviews patient accounts to ensure accuracy and completeness of claims billing for maximum reimbursement.
- Provides information to insurance carriers or patients regarding patient accounts. Assists patients with billing problems referring to designated Patient Care Coordinator. Notifies supervisor of ongoing problems.
- Performs other related duties as assigned or requested.
To apply, visit https://jobs.westernu.edu/postings/37615
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Western University of Health Sciences, located in Pomona, CA and Lebanon, OR, is an independent nonprofit health professions university, conferring degrees in dental medicine, health sciences, medical sciences, nursing, optometry, osteopathic medicine, pharmacy, physical therapy, physician assistant studies, podiatric medicine and veterinary medicine. WesternU is home to WesternU Health, where the best in collaborative health care services is offered and WesternU Pet Health, where we enhance and prolong the loving relationship between families and their pets.
For over 45 years, WesternU has prepared health care professionals for long-term career success. Our educational approach is centered around humanistic values, so that our graduates treat every patient as the unique individual they are. WesternU also is one of the largest graduate schools for the health sciences in California and our Alumni rank among the top leaders in health care and medicine throughout the country and the world.
To see additional information about our job opening(s) or to apply, please click on the “Apply Now” button at the bottom of our job posting.
Jobs at Western University of Health Sciences. When inquiring or applying for jobs at Western University of Health Sciences, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with Western University of Health Sciences and at other institutions of higher education in the region on AcademicCareers.com
To receive email alerts when new jobs at Western University of Health Sciences are posted, please sign up for new job openings at Western University of Health Sciences.
