Registrar Officer I

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.

Salary Range: Up to $40,320 annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on 9/6/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:

•    Resume is required
•    Cover Letter is preferred

Job Summary

The Registrar Officer I is responsible for a decision-making process that requires initiative and judgment related to registrar processing and meeting needs of students and parents for assigned program/process (graduation coordination, athletic certification, veterans' certification/benefits, and residency certification).  This position provides professional knowledge, and expertise regarding Registrar information, processing, and certification of eligibility.

Core Responsibilities

1. Uses discretion and independent judgment to advise and counsel students regarding required forms, application/document processing, eligibility requirements, benefits, acceptance or denial of benefits, etc. for assigned program/process.

2. Processes, reviews, and evaluates documentation for assigned programs that may include applications, transcripts, academic documents, veterans' forms, pending degree verification, and miscellaneous forms to determine eligibility and/or benefits available to the student.

3. Images and indexes paperwork and maintains student files and records for assigned programs/processes.

4. Uses independent judgment to resolve complex problems for assigned program/process.

5. Assists in developing and distributing documents, requirements, and general information to students and/or parents for assigned programs/processes.

6. Interacts with the Texas Higher Education Coordinating Board, National Student Clearinghouse, Undergraduate Admissions, Graduate Admission, Athletics Office, Advising, Legal Counsel, Financial Aid & Scholarships, College and Departments on current policies, procedures, and regulations involving student eligibility, benefits, and certification related to assigned program/process.

7. Assists with gathering information and providing reports as needed to appropriate departments for assigned program/process (internal to UTSA and external that may include THECB, Veterans Administration, colleges, departments, or documentation needed for the graduation ceremony, etc.). 

8. Stays abreast of and complies with regulations that govern all assigned programs/process. Interprets and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to assigned program/process.

9. Participates in the review, and revision of policies and procedures that govern assigned program/process. 

10. Performs other duties as assigned.

Required Qualifications

• High School Diploma.

• Three (3) years of related work experience.

• This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Knowledge, Skills, and Abilities

• Communication
• Customer Service 
• Microsoft Office Suite

Working Conditions

• Office environment. Ability to travel to and from meetings, training sessions, or other business-related events. Workdays, areas, and work hours may vary based on the needs of the department.

Physical Demands

• Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally. Exerts up to 10 lbs. of force occasionally.

This position will work primarily on campus. Travel and parking expenses are the employee's responsibility.

This position is contingent upon a successful background check. Verification of a valid driver's license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.