Manager of Instructional Design and Learning Development

• Ability to communicate effectively with others, whether orally in person, utilizing a telephone or in written format.
• Strong presentation skills and ability to communicate information appropriately to people of varying levels of technical knowledge and expertise
• Ability to effectively interact with administration, faculty, staff, students and outside contacts.
• Ability to handle detail-oriented assignments and maintain confidentiality
• Organization skills necessary to meet deadlines, manage priorities and remain highly responsive to requests
• Strong knowledge of current and emerging learning technologies used in higher education
• Strong knowledge of current pedagogical principles, teaching delivery methods, and course design.
• Experience with learning management systems (e.g. Elentra, Canvas), audience response systems, social media, lecture capture solutions, video editing systems (e.g. Camtasia) and Adobe Creative Suite.
• Experience supervising staff.
• Strong leadership skills with a record of building a successful team.
• Demonstrate a commitment to working in an organization that values and promotes humanism.

• Master's degree and/or combined experience/education as a substitute for minimum education.

• Minimum of 5 years in higher education, and web solutions for teaching required. Experience developing multi-media Experience supervising staff.

• Doctoral degree: education, communications, instructional technology, multimedia teaching and learning.
• College teaching experience preferred.

• Consult with college deans and department chairs to evaluate and analyze curricular and course design needs, incorporating pedagogical best practices and current technologic capabilities.
• Identify, evaluate, report, and recommend current and evolving instructional technologies.
• Collaborate with faculty and staff to identify and classify learning content for appropriate pedagogical delivery, select appropriate course design elements to maximize student learning based upon specific college/program need.
• Develop strategies to optimize course delivery methods in multiple learning environments: online, face-to-face, hybrid.
• Write and edit content using multimedia development tools, software, and hardware. 
• May assist with research projects related to new technology and/or teaching implementations.
• Assist faculty and staff to solve issues related to teaching with technology.
• Lead the design, development, and upkeep of the CETL website, including content development and curation of content.
• May act as an instructional design lead for a course or department.
• Formulate documentation and training for faculty and staff on effective use of the technology in the classroom and pedagogical principles to ensure that electronic-based curriculum meets pedagogical goals.
• Partner with the Online Learning department to collaborate on best practices in design and pedagogy for college-specific continuing education websites, and internal university student and employee training sites.
• Share industry and campus “best practices” with faculty and staff.

• Formulate strategy for Learning and Development for faculty and staff.
• Design, and/or lead professional development workshops, deliver seminars and trainings.
• Propose learning and development programs and topics, and develop teaching and technology tools and resources for campus use.
• Schedule monthly calendar of learning and development programs with SME (subject matter experts).
• Advertise CETL-offered learning & development opportunities to the university faculty and staff.
• Facilitate the overall training needs assessment for monthly learning and development programming.
• Monitor and evaluate training activities and program effectiveness.
• Curate and develop asynchronous learning and development opportunities.
• As an integral member of Academic Boot Camp, the annual week-long training for new faculty, plan, support, and co-facilitate ABC sessions and programming.
• Meet and conduct a CETL orientation for new faculty onboarding.

• Monitor employee productivity and provide constructive feedback and coaching.
• Assign and set goals for projects and deadlines.
• Organize workflow and ensure that instructional design team understands their duties or delegated tasks.
• Coach and mentor peers.
• Lead by example and inspire a team to execute and innovate while continuing to meet deadlines.
• Provide ongoing support and coaching in a constructive manner to increase employee's effectiveness.

• Interface and collaborate with CMS/IT staff to assist faculty with set-up of learning management systems (Elentra/Canvas), course web sites, communication & collaboration tools, and emerging technologies.
• Assist IT staff with the resolution of technology issues experienced by faculty with management and the delivery of course content.

• Any other duties as assigned by the Assistant Vice Provost for the Center of Excellence in Teaching and Learning (CETL).

• Evaluate, develop, and/or deliver institutional leadership training and programs.
• Partner with academic and administrative departments to develop specialized training that meets their specific needs (e.g., college leadership training, strategic planning sessions, communication workshops).
• Maintain records of all CETL-administered training activities, including attendance, completion rates, and evaluations. Prepare reports for senior leadership on CETL training outcomes and progress.
• Assist with campus training needs assessments to identify skills gaps and determine training priorities. 
• Work with college/department heads and HR to understand the training requirements across the university.
• Assist with CME development and help ensure online courses meet quality assurance standards (e.g., QM, OLC).

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