Learning and Student Success Coach

Job Description

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Learning and Student Success Coach

Posting Number: A01030
Campus:
Department: 2001-College of Optometry

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale
Minimum: $70,304.00 Annually
Maximum $140,000.00 Annually

Job Summary

Under the general direction of the Assistant Dean of Academic Support, the Learning & Student Success Coach supports student academic achievement through the development and delivery of learning support services, academic success programming, and individualized skill-building strategies. This position works collaboratively with students, faculty, and campus partners to promote effective learning techniques, academic resilience, and student persistence in a higher education environment.


Knowledge, Skills and Abilities

Individuals must possess the knowledge, as well as the following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Familiarity with a variety of psycho-educational measures, standardized exams, and test-taking strategies and possess an ability to analyze learning outcomes and identify underlying reasons for individual differences in learning.
  • Familiarity with the structure, rigor, and demands of graduate/professional or health sciences education.
  • Adeptness and comfort toward working as a team player and exhibit a strong, collaborative spirit.
  • Ability to interact and communicate effectively with individuals of diverse backgrounds, including students, staff, faculty, administration and outside constituents.
  • Excellent communicator who is skilled in keeping a calm and professional attitude and demeanor during all interactions, be culturally sensitive, and maintain confidentiality.
  • Ability to work autonomously and productively. This includes the effective management of time, collection of data, and completion of tasks/projects with diverse floating deadlines, in a high paced environment.
  • Experience in working in an academic environment with students under performance pressure.
  • Ability to collaborate with faculty to support at-risk students. This includes responding to faculty concerns and communicating with faculty members and/or content experts when needed to better support a student’s academic progress.
  • Ability to oversee the administration and interpretation of assessments utilized to identify potential obstacles to student achievement and retention.
  • Ability to develop and facilitate innovative workshops and small group activities to promote academic success of new, at-risk and enrolled students in both didactic and clinical education.
  • Ability to provide personalized, in-person as well as online support services to students. Services provided may include knowledge and skill development in the following areas: metacognitive awareness, learning for retention, test-taking strategies, study planning and time management.
  • Strong presentation and facilitation skills. This includes a solid background in public speaking, group and/or workshop facilitation and audience engagement/interaction.
  • Adaptive and willing to reach students on innovative platforms, including ability to research and develop interactive modules that can be deployed to students.
  • Ability to effectively collaborate with university support services to assist learners who may have learning challenges and help find creative solutions to help individuals overcome barriers to academic success.
  • Knowledge of the cognitive science of learning and its specific application in the graduate health sciences education context.
  • Demonstrate a commitment to working in an organization that values and promotes humanism.


Required Qualifications

Candidates with advanced academic preparation may bring additional expertise in student learning, academic support strategies, and higher education best practices that will contribute to the continued growth and innovation of the department. While this role is primarily administrative and student-support focused, it operates within a collaborative academic setting dedicated to student success and engagement.

Education:

  • Master’s degree in higher in education, educational psychology, health professions education, a clinical discipline, or a closely related field.

 


Experience:
  • Three to five years of related experience in educational support, preferably in learning skills service or equivalent combination of education and experience.
  • Experience providing educational assessment and intervention strategies to diverse adult learners, preferably in health sciences or STEM education.


Preferred Qualifications

Education:
  • Doctoral degree is preferred
  • Advanced clinical, educational, or health professions background (e.g., OD, Ed.D., Ph.D., Psy.D., or comparable preparation) with experience in graduate/professional student learning support, psychoeducational assessment, or academic coaching.

 


Experience:

  • Familiarity with optometric, health sciences, or other rigorous graduate/professional education environments and associated licensure or credentialing processes.
 
Certification:
  • Academic coaching certification (e.g., InsideTrack, CTEDU, etc.)


Posting Date: 07/01/2026
Closing Date: 7/1/2027

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/36698






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