Dispatcher - University Police Department

Dispatcher - University Police Department

Southeast Missouri State University


Salary: Depends on Qualifications

Job Type: Full-Time

Job Number: 202600079

Location: Cape Girardeau, MO

Department:

Closing:

Position Summary


PUBLIC SAFETY DISPATCHER

University Police Department
Full time

Primary Responsibilities

• Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
• Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
• Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
• Enters and retrieves confidential computer records and disseminates information to appropriate personnel
• Monitors fire alarms, security cameras, and environmental alarms
• Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
• Operates mass notification systems such as Regroup and Alertus and deploys the indoor/outdoor warning system (storm sirens)
• Provides logistical support to parking services, transit services, and other university service providers

Required Qualifications

• High school diploma or GED
• MULES certified or eligible for MULES certification within 6-months of employment
• Ability to effectively operate dispatch technology; Experience in police dispatching a plus
• Knowledge of MS Office
• Excellent interpersonal, verbal and written communication skills
• Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
• Ability to work independently wit minimal supervision
• Demonstrated problem solving abilities
• Demonstrated experience with and understanding of customer service

Required Background Check: Must successfully pass a background check and must be 18 years old. Failure to pass will result in the employment offer being revoked.

Required Information & Deadline


Application Deadline: The position is available immediately and will remain open until filled. To ensure full consideration, applications must be received by May 8, 2026..

To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:

• Letter of interest addressing position qualifications
• Current Resume
• Names and contact information of three professional references may be asked for at a later date

Additional Information


About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.

SEMO Fast Facts
SEMO Strategic Action Plan



To apply, please visit https://www.schooljobs.com/careers/semoedu/jobs/5318003/dispatcher-university-police-department





Southeast Missouri State University is committed to providing equal employment opportunity and to the principles of affirmative action. In accordance with this commitment, and in compliance with the requirements of applicable laws, it is the policy of the University to provide equal opportunity for all applicants and employees in its employment practices, without regard to race, color, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or protected veteran status. The University believes that a diverse University community advances the academic purposes of the University and enhances the working and learning environment.


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