Donor Stewardship and Engagement Director

Job Description

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Donor Stewardship and Engagement Director

Posting Number: A00962
Campus:
Department: 5501-External Relations

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale
Minimum: $115,000.00 Annually
Maximum $125,000.00 Annually

Job Summary

Reporting to the Vice President of Development, the Donor Stewardship and Engagement Director will lead the design, implementation, and evaluation of a comprehensive stewardship and donor relations program that strengthens connections with donors, enhances recognition practices, and supports WesternU’s philanthropic goals. This role is strategic, highly collaborative, and focused on creating meaningful donor experiences that foster long-term engagement and investment across all gift levels.


Knowledge, Skills and Abilities

Individuals must possess the knowledge, skills, and abilities or be able to perform the essential functions of the assigned classification, with or without reasonable accommodation(s), using some other combination of skills and abilities. Necessary knowledge, skills, and abilities are as follows:

Knowledge of:
  • Principles and best practices of donor stewardship and philanthropic relationship management.
  • High-touch donor service models and personalized engagement strategies for principal gift-level donors.
  • Recognition programs and donor acknowledgment protocols in higher education or nonprofit settings.
  • CRM systems such as Raiser’s Edge or Salesforce, including donor data management and reporting.
  • Institutional advancement operations and the role of donor experience in long-term fundraising success.
  • Event coordination and protocol for VIP donor visits, exclusive experiences, and leadership interactions.
  • Confidentiality standards and ethical considerations in donor relations.

 

 

Skills:
  • Exceptional interpersonal and relationship-building skills.
  • Strong written and verbal communication abilities.
  • Discretion and professionalism in handling confidential donor information.
  • Proficiency in CRM systems such as Raiser’s Edge or Salesforce.
 

Ability to:
  • Represent WesternU with integrity, professionalism, and credibility.
  • Ability to manage multiple priorities and deliver high-quality service under pressure.
  • Collaborate with various departments, including fundraising, development, and stakeholder engagement, to ensure alignment with organizational goals.
  • Demonstrate a commitment to humanism, diversity, and service to underserved communities.
  • Bring Your Best Self to Work: Consistently demonstrate respect, compassion, and integrity in interactions with colleagues, donors, and partners; foster a positive, collaborative, and inclusive workplace culture.
  • Demonstrate a commitment to working in an organization that values and promotes humanism. Sustain a pioneering culture of bold innovation, courage, and passion. Display a collaborative mindset in how we operate, educate, and serve others. Achieve excellence in all we do.


Required Qualifications

Experience:
  • Bachelor’s degree.
  • Minimum 4 years of experience in donor relations or stewardship, preferably in higher education or nonprofit sectors.


Preferred Qualifications

Education:

  • Prefer degree in communications, nonprofit management, public relations, or related field.


Posting Date: 01/30/2026
Closing Date: 1/30/2027

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/35419






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