Job Description
Business Analyst, Sr.
Job Title: Business Analyst, Sr. Department: IT
Reports to: Chief Information Officer Effective Date: 02/01/2026
# of Direct Reports: None
# of People Supported: all employees and students
Job Description:
The Business Analyst is Manhattanville's functional partner for the Ellucian Colleague ERP and a key driver of business process documentation and Microsoft 365 (M365) enablement across academic and administrative units. This role partners with the Registrar, Student Accounts, Financial Aid, HR/Payroll, Finance, Advancement, and others to optimize end to end processes, steward data quality and compliance, and deliver training that turns tools into outcomes (student success, operational efficiency, and measurable service improvements).
The Business Analyst will translate institutional objectives into system capabilities, own the intake and prioritization of enhancements, and champion standards for documentation and change management that reflect Manhattanville's mission and high-touch service model.
Supervisory Responsibilities:
None
Duties/Responsibilities:
Colleague ERP (Primary):
Serve as functional product champion for Colleague (Student, Finance, HR/Payroll, and Financial Aid), including Self-Service and related modules; lead requirements, configuration, release readiness, and roadmap planning in partnership with the CIO and functional offices.
In partnership with campus constituents, design and continuously improve student lifecycle processes (enrolled-to-alumni), finance, HR/Payroll, and aid packaging/disbursement, ensuring usability, controls, and auditability that align to higher-ed best practices.
Coordinate quarterly Colleague release testing and change adoption including stakeholder communications.
Partner with Reporting/Analytics to enable dashboards and operational reporting (e.g., Power BI/SQL, Informer) that surface actionable insights (enrollment, retention, receivables, financial aid compliance)
Support data governance standards (reference data, code tables, integrations, security roles) to protect sensitive student/employee data and improve data quality across Colleague and connected systems.
Business Process Documentation & Optimization:
Establish a Manhattanville Process Library: map and maintain current/future-state workflows, RACI, SOPs, and SLAs for academic and administrative processes (e.g., registration, degree conferral, refunds, payroll, procurement, gifts/advancement).
Facilitate process discovery workshops and Kaizen events to remove bottlenecks, clarify handoffs, and embed controls; quantify benefits (cycle time, error reduction, satisfaction).
Implement change management practices (stakeholder analysis, communications, job aids) to sustain adoption university wide.
M365 Training & Enablement:
Build and deliver a role-based M365 curriculum (Teams, SharePoint, OneDrive, Outlook, Forms, etc.) tailored to faculty, staff, and student workers; prioritize accessibility and inclusive design.
Develop governance-aware training that reinforces data protection, retention, and collaboration policies (e.g., Teams lifecycle, external sharing, sensitivity labels), aligned to higher-education governance frameworks.
Create just-in-time resources (short videos, micro learning, office hours) and measure adoption (usage analytics, satisfaction, reduction in shadow IT)
Additional Responsibilities:
Establish standards for data quality, security, and lifecycle management.
Ensures adherence to FERPA, GDPR, and cybersecurity best practices.
Performs related work as assigned.
Required Skills/Abilities:
Demonstrated success leading cross functional process improvement and documentation initiatives; strong facilitation and stakeholder management skills.
Hands on experience delivering M365 training and enablement programs (Teams/SharePoint governance, collaboration patterns, automation)
Proficiency with reporting/analytics tools (e.g., Power BI, Informer, SSRS) and SQL concepts to translate business needs into reliable operational reporting.
Excellent communication skills; ability to translate complex systems into clear narratives and practical steps.
Experience working in a policy and procedure driven IT environment.
Ability to work and participate in a team environment.
Outstanding work, task and time management aptitudes
Excellent information gathering, research, and reporting skills.
Exceptional interpersonal communication skills
Qualifications:
Education: Bachelor's Degree
Experience:
5+ years of experience in business analysis
3+ years of experience with Colleague ERP
Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Salary:
The annual salary for this position is $60,000 - $70,000.
Hours Expectation:
Full-time, 35 hours per week
Benefits:
Manhattanville University also offers a highly competitive and comprehensive benefits package, including tuition remission. For more information regarding benefits, please visit our benefits page: Manhattanville Benefits
Applications will be reviewed as they are received, and qualified candidates may be invited to interview before the application deadline. We encourage you to apply early, as the position may be filled prior to the closing date.
Manhattanville University is an Equal Opportunity Employer. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. If you are unable to complete this application process, contact Manhattanville Human Resources at human.resources@mville.edu to ask for assistance.
Job Type: Full Time
Pay: $60,000 - $70,000
To apply, visit https://mville.exacthire.com/job/191610
Copyright ©2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-b68a834089597347bec06e8da1b9aaad
Application Details (to apply use the Apply Now button below.)
To Apply: Please click the "Apply Now" button below.
Jobs at the Manhattanville University.
When inquiring or applying for job openings at the Manhattanville University, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with Manhattanville University and at other institutions of higher education in the region on AcademicCareers.com
To receive email alerts when new jobs at the Manhattanville University are posted, please sign up for new job openings at Manhattanville University.
Human Resources is committed to creating a work environment where our most valued resource, our employees, are engaged, supported, and appreciated.
Manhattanville is committed to educating students to be ethically and socially responsible leaders in a global community. The central role of our employees is to support that critical mission.
To Apply: Please click the "Apply Now" button below.
Jobs at the Manhattanville University.
When inquiring or applying for job openings at the Manhattanville University, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with Manhattanville University and at other institutions of higher education in the region on AcademicCareers.com
To receive email alerts when new jobs at the Manhattanville University are posted, please sign up for new job openings at Manhattanville University.
