Senior Admission Counselor - PGS

Senior Admission Counselor - PGS

Job Details
Job Location: Albertus Magnus College - NEW HAVEN, CT


Position Summary
ALBERTUS MAGNUS COLLEGE

JOB DESCRIPTION

Position Title: Senior Admissions Counselor for Professional & Graduate Programs

Reporting to: Director of Admissions and Strategic Partnerships

ANTICIPATION START DATE: JANUARY 2026

Position Summary:
The Senior Admissions Counselor plays a critical role in recruiting, admitting, and enrolling academically qualified students in the Division of Professional and Graduate Studies. This position requires a dependable professional who can manage a high workload, meet outreach expectations, deliver exceptional customer service, and achieve recruitment goals. In addition to recruitment and enrollment responsibilities, Senior Counselors coordinate and attend off-campus events, build strategic partnerships, and provide leadership within the Division in the absence of the Director or Associate Director.


Student Recruitment & Advising:

• Serve as the primary point of contact for prospective students, providing timely guidance on program offerings, admissions, financial aid, and career planning.
• Engage with prospective students promptly, including calling and following up with leads in a timely manner.
• Maintain thorough documentation of all outreach, conversations, and follow-up actions in the College's CRM system.
• Conduct both on-campus and off-campus recruitment through information sessions, interviews, campus tours, open houses, and visits to corporate and community partners.
• Schedule and manage student appointments, including walk-ins.
• Maintain ongoing communication with prospective students via email, phone, mail, and social media.
• Connect regularly with active applicants to ensure they receive strong support throughout the admissions process.
• Review and evaluate academic credentials and provide admission recommendations to the Director of Admissions.

Admissions Operations & Team Collaboration:

• Actively contribute to the recruitment team's strategies and initiatives.
• Demonstrate strong time-management skills and the ability to prioritize tasks in a fast-paced environment.
• Assist with special programs, correspondence, reporting, and calendar management.
• Process applications, maintain confidential student files, and manage data within CRM software.
• Collaborate effectively with a cohesive admissions team while also working independently with minimal supervision.
• Apply critical thinking, problem-solving skills, and sound judgment to support daily operations and resolve student or process-related challenges.
• Monitor workflow and provide suggestions to enhance admissions and recruitment efficiency.
• Perform additional tasks as assigned by the Director of Admissions.

Partnerships & Leadership:

• Develop and maintain relationships with corporate, community, non-profit, and government organizations to support recruitment initiatives.
• Schedule and coordinate off-campus recruitment events with external partners.
• Provide leadership and oversight of admissions operations in the absence of the Director and Associate Director.

Qualifications:

• Bachelor's degree required.
• Minimum of three years' experience in university or college admissions or similar experience.
• Demonstrated dependability and ability to manage a high-volume workload.
• Excellent verbal and written communication skills.
• Demonstrated experience with CRM software.
• Ability to work both collaboratively and independently while making informed and confidential decisions.
• Proficient with Microsoft Word, Excel, Outlook, calendar tools, and basic social media platforms.
• Strong organizational skills with the ability to set and achieve goals.
• Demonstrated ability to think creatively, problem-solve, and employ sound judgment in a dynamic work environment.

Working Conditions:

• General office environment.
• Evening and occasional weekend work required.
• Travel for off-campus events and recruitment activities required.

Benefits at a Glance:

Full-time employees are eligible for comprehensive medical, dental, and vision coverage. They accrue between 18 and 23 days of paid time off annually. After 90 days of employment, tuition remission is available, with the college covering 100% of tuition costs (employees are responsible for books and technology fees). The college values work-life balance, offering a summer schedule from June through August. Employees also enjoy 14 paid holidays, including a winter break. Retirement plan participation is available from your first day, with employer contributions beginning after one year of service, based on your length of employment.

Albertus Magnus College is strongly committed to the principles and practices of diversity throughout the College community. Albertus Magnus College is an equal-opportunity employer and invites all qualified applicants to consider this opportunity and apply.


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