Job Description
Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.
Job Description:
The Coordinator, Technology Support, oversees assigned personnel and daily operations within the College’s Technology Support Department. This position provides leadership and guidance to Technology Support Center staff and field support teams, ensuring the delivery of effective and responsive technical services. The Coordinator coordinates support for classroom technology systems, audio-visual equipment, and College events to ensure reliable performance and timely assistance.
Responsibilities include maintaining accurate inventories of technology assets, overseeing equipment lifecycle management, and coordinating the proper disposal or recycling of surplus equipment. The Coordinator provides or coordinates technical training for staff, ensures that partner and maintenance activities meet contractual and performance requirements, and provides advanced technical support, including account administration, network troubleshooting, and escalation support for complex issues. This position collaborates closely with other Coordinators and reports to the Senior Coordinator, Technology Support.
MINIMUM QUALIFICATIONS: Graduation from an accredited institution with an associate degree in computer science, information technology, or a closely related field. Two years of full-time experience in technical support, computer installation, or a related area, including supervisory or lead experience, is required. Successful results of a criminal background check are required.
Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.
Preferred Qualifications: Prefer candidates with current industry-recognized certifications related to computer hardware, networking, information security, or audio-visual technology. Experience supporting Microsoft 365, Azure Active Directory, and Windows environments within an enterprise setting is preferred, as is familiarity with macOS systems and mobile device management. Experience with Microsoft management and security tools, classroom and instructional technologies, and audio-visual systems used in teaching or event environments is desirable. Knowledge of IT service management principles and practices, along with an understanding of cybersecurity, data protection, and best practices for end-user support, is also preferred. Demonstrated success in providing responsive, customer-focused technology support in an academic or comparable organizational environment is strongly preferred.
SALARY RANGE: $48,300.00 - $53,300.00
SUPPLEMENTAL MATERIALS: All supplemental materials must be submitted electronically via the Workday applicant portal. For questions or to request assistance with uploading supplemental materials, please contact HR Recruiting at HRrecruiting@pensacolastate.edu.
APPLICATION DEADLINE: Open Until Filled – Review of applications will begin November 24, 2025. To receive full consideration, the online application and supplemental application materials must be received by November 23, 2025.
Pensacola State College offers a comprehensive benefits package for health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida’s Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific.
Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Equal Opportunity Compliance at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.
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Pensacola State College is a public, comprehensive community college that was founded as Pensacola Junior College in 1948. As the oldest and largest college in the Panhandle, PSC serves traditional and non-traditional students in Northwest Florida and Southern Alabama.
During its first year, 136 students enrolled at the college. Current enrollment is about 26,000 students.
With six convenient locations, PSC has campuses in Milton, Pensacola and Warrington as well as centers in Century and South Santa Rosa County. The Downtown Center is headquarters for corporate training programs.
Pensacola State College is widely recognized as a premier, student-friendly college that competes with the best – offering more than 100 programs, state-of-the-art resources, and a stellar faculty. Nationally ranked in the Top One Percent in affordable tuition, Pensacola State College is a smart move toward a bachelor’s degree or a high-tech career. Offerings include: Bachelor of Applied Science in Administration and Supervision, Bachelor of Science in Nursing, Associate in Arts, Associate in Science, and career oriented certificate programs.
Thank you for your interest in employment at the Pensacola State College.
Jobs at the Pensacola State College. When inquiring or applying for jobs with the Pensacola State College, please reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, and other faculty jobs and employment opportunities at the Pensacola State College and at other universities/colleges in the region on www.AcademicCareers.com
To receive email alerts when new jobs at the Pensacola State College are posted, sign up for new job openings at the Pensacola State College.
