Northern Essex Community College
Haverhill, MA, USA
IT Help Desk Support - Essex County Sheriff's Department POSITION: Full-Time IT Help Desk Support (EDP Systems Analyst I): Essex County Sheriff's Department; 20 Manning Street, Middleton, MA, position includes travel within the Essex County Sheriff's Office Continuum; 37.5 hours per week, Monday/Wednesday/Friday 8:00am - 4:00pm, Tuesday/Thursday 12:00pm - 8:00pm; AFSCME Unit I Position; Grant Funded Position SUMMARY: The IT Help Desk Support, reporting to the Assistant Director of Operations, will configure, install, maintain, upgrade and manage computer hardware and peripherals; recommend and implement improvements to the computer inventory on campus to meet current and future business requirements within a correctional facility. The position assumes responsibility for setting up, operating, troubleshooting and maintaining instructional technology and content-delivery systems. This position will support instructors, staff, and students in education programs across the 5...