University of the Pacific
Stockton, CA, USA
Health and Wellness Administrative Assistant Primary Purpose: Reporting to the Clinic Operations Manager, the Health and Wellness Administrative Assistant serves as the first point of contact for students to access Student Health Services (SHS) and Counseling and Psychological Services (CAPS). Under general supervision and direction, provides administrative support to CAPS and SHS in fulfilling both departments' objectives to support student mental and physical health. Essential Functions:
Perform excellent culturally competent customer service with the ability to address and resolve client dissatisfaction or concerns, and refers client concerns to the appropriate individual for resolution, as necessary.
Responsible for maintaining and documenting clinical records and forms within our Electronic Health Records systems (EHR) and maintaining the integrity of confidentiality of student medical information.
Provides cross-coverage for SHS and CAPS through...