Utah Valley University
Orem, UT, USA
Assistant Director - Financial Aid Customer Experience Salary: $58,725.00 - $69,088.00 Annually Job Type: FT Exempt Salaried Staff Job Number: FY2605745 Closing: 4/8/2026 11:59 PM Mountain Location: 800 W University Parkway, Orem Division: VP Student Affairs Position Announcement The Assistant Director of Financial Aid Customer Experience plays a key role in shaping how students and families navigate one of the most important parts of their educational journey. In this role, you'll lead a dedicated team focused on strengthening communication, streamlining service delivery, and ensuring every interaction is clear, supportive, and compliant with financial aid regulations. This position offers the opportunity to make a meaningful impact at Utah Valley University by improving learners' overall experience. It's an ideal fit for someone who brings strong leadership, thoughtful problem-solving, and a genuine commitment to helping students access the resources...