University of California Agriculture and Natural Resources
Davis, CA, USA
Computer Resource Specialist 2 Davis, CA, Job ID 83684 University of California Agriculture and Natural Resources Job Description As part of the ANR IT Service Desk team, responsible for division-wide support of computer hardware, software, mobile devices, and a broad range of technology. Key activities include phone and in-person support installations, upgrades, troubleshooting, network connectivity, file management, backups and restoration, maintenance, and security of ANR IT systems (tools). Responsible for assisting clients with technical problems and helping assess needs and purchase computers, software, and mobile devices. Provide support for all enterprise software applications in use by ANR including, but not limited to, email, content management systems, blogs, surveys, financial systems, computer software, web and video conferencing, and a wide variety of other software. Provide training, documentation, and instruction on the use of all kinds of technology...