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University of Idaho
Oct 30, 2025
Full time
IT Customer Support Specialist
University of Idaho Moscow, ID, USA
IT Customer Support Specialist Posting Number: SP005068P Division/College: Information Technology Services Department: Customer Experience and Engagement Location: Moscow Posting Context Statement: The Office of Information Technology ( OIT ) has an opening for an IT Customer Support Specialist. This position is a cornerstone of daily service desk operations. This role combines frontline troubleshooting with leadership in knowledge management and internal training. This position reports to the Student Technology Center Manager. Position Overview: The University of Idaho is seeking a skilled and service-oriented IT Customer Support Specialist to support our campus community. This full-time, in-person position is a primary position at the IT service desk, responsible for delivering high-quality technical support, mentoring part-time staff, maintaining documentation, and coordinating with Tier 2 teams to ensure efficient escalation and resolution...
Emory University
Nov 13, 2025
Full time
Head, Data Services
Emory University Atlanta, GA, USA
Head, Data Services Location Atlanta, GA Description Position Summary Reporting to the Director of Collections and Open Strategies within the Research, Engagement, and Scholarly Communications (RESC) division and overseeing a new team of experienced data specialists, the Head of Data Services provides strategic leadership and operational oversight for the Libraries' data-related services. This highly collaborative position advances the library's mission to support research, teaching, and learning by developing, managing, delivering and promoting scalable and aligned services in such areas as research data management, data literacy, data visualization, geospatial data, and computational research support. The Head works closely with library leadership to ensure the library remains agile and responsive to the evolving data needs across disciplines. It collaborates extensively with campus partners, including the Office of Information Technology, relevant research departments,...
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