CHANGE ANALYST I/II/III/SR

The change analyst supports the success of university initiatives by assessing, analyzing, and helping manage the impact of organizational change. This role partners with stakeholders across academic and administrative units to conduct impact assessments, design tailored communication and engagement strategies, track readiness, and provide data-driven insights that minimize disruption and enable adoption. By working closely with change managers, business analysts, and project managers, the change analyst ensures that cultural, technological, and process changes are clearly understood, effectively communicated, and successfully implemented. The level of the position (I, II, III, or Senior) reflects the scope of work, years of experience required, and level of autonomy in performing tasks.

Change Analyst I:
High school diploma or GED.
One year of work experience in change management, organizational change management (OCM), or a relevant field.
Demonstrated experience in project management and familiarity with project management methodologies.
Demonstrated experience with stakeholder engagement and relationship building.
Certification in Change Management (e.g. Prosci or CCMP).
Knowledge of change management methodologies (e.g. ADKAR, Lewin's Change Model, etc.).
Demonstrated understanding of analytical techniques.
Demonstrated understanding of modeling notations and flowcharting.
Proficient in Microsoft Office Suite and basic data analysis tools.
Demonstrated ability to identify specific business opportunities.
Strong written and verbal communication skills and interpersonal skills.
Strong active listening, critical thinking, and analytical skills.
Ability to be resourceful and devise creative solutions to problems.
Ability to negotiate effectively and assist with facilitating meetings.
Ability to meet expectations as a dependable member of a team.
Ability to escalate issues appropriately.
Ability to adapt to rapidly changing environments and manage multiple priorities.

Change Analyst II:
Possess all of the required qualifications of a Change Analyst I, plus:
Four additional years of proven experience in change management, organizational change management, or a relevant field.
Demonstrated experience facilitating change management planning sessions.
Strong organizational and project management skills.
Ability to develop and effectively communicate change management plans.
Ability to present information for decision making purposes with little to no direction.
Ability to negotiate effectively and facilitate meetings.
Strong time management skills and increased acumen for planning.

Change Analyst III:
Possess all of the required qualifications of a Change Analyst II, plus:
Two additional years of proven experience in change management, organizational change management, or a relevant field.
Ability to facilitate change management training and coaching sessions for stakeholders.
Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
Strong problem resolution, negotiation, and influencing skills.
Demonstrated adaptability and a willingness to learn new skills.
Proven ability to lead cross-functional teams and influence senior stakeholders.

Change Analyst Sr:
Possess all of the required qualifications of a Change Analyst III, plus:
Three additional years of proven experience in change management, organizational change management, or relevant field.
Proven ability to ask tough questions and negotiate professionally and creatively to ensure the success of the organization and projects.
Proven ability to easily balance the organization's strategic vision with the daily operations of projects.
Comfortability with presenting at the senior executive level.
Proven mentoring ability.

Advanced Prosci knowledge and certifications.
Knowledge of the BABOK® Guide and agile extension to the BABOK® Guide.
Knowledge of the PMBOK® Guide and Standards.
Knowledge of the Agile Software Development frameworks and principles.
Knowledge of various enterprise level platforms widely used in higher educatio

Change Analyst I:
Conducts change impact analyses across academic and administrative units.
Conducts stakeholder analyses and readiness assessments.
Develops communication plans and drafts targeted messages.
Supports training needs analysis and learning material development.
Tracks and reports organizational readiness, adoption metrics, and risks.
Prepares status updates and data-driven insights for leadership to inform decision-making.
Partners with project managers, business partners, and impacted teams to build relationships and ensure changes are integrated smoothly.
Performs other duties as assigned.

Change Analyst II:
Performs all duties and responsibilities of the Change Analyst I, plus:
Performs data discovery, analysis, and modeling.
Develops comprehensive change strategies, plans, and impact assessments.
Leads stakeholder engagement and manages resistance strategies.
Designs and delivers targeted communication and training programs.
Establishes success metrics and monitors change adoption.
Contribute to OCM capability-building.

Change Analyst III:
Performs all duties and responsibilities of the Change Analyst II, plus:
Leads enterprise-wide change strategy design and execution.
Partners with executives to align change initiatives with strategic priorities.
Oversees OCM workstreams across complex, multi-project environments.
Establishes organizational standards, tools, and best practices for OCM.
Coaches and develops junior and mid-level analysts to grow internal capability.

Change Analyst Sr:
Performs all duties and responsibilities of the Change Analyst III, plus:
Shapes enterprise-wide OCM strategy, frameworks, and governance models.
Facilitates OCM trainings.

None.

Central Michigan University is engaged in a multi-year enterprise resource planning (ERP) transformation initiative. This provisional position has been established to support the successful implementation of the selected ERP solution and related business process improvements, either through direct participation in project activities or by providing operational coverage for employees dedicated to the implementation effort.

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city's central location in Michigan's Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU's mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Applicants are strongly encouraged to submit letters of recommendation. If you wish to include recommendation letter(s) that are not required, please utilize the Recommendation Letters upload field.

If there is another applicable document you wish to include that is not required, please utilize the Other Document (1) upload field.

If there is an applicable certification document you wish to include that is not required, please utilize the 'Certification' upload field.

*This is a hybrid position with both remote and on-campus responsibilities. The position is expected to work on the Mount Pleasant campus a minimum of three days per week.

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

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CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.

CMU's Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu