Registrar Systems Coordinator (Part-Time)

Registrar Systems Coordinator (Part-Time)
POSITION: Part-Time Registrar Systems Coordinator (Staff Assistant): Registrar's Office; Haverhill Campus; 25 hours per week; Non-Unit Professional Position.

SUMMARY: Reporting to the Registrar, the Registrar Systems Coordinator provides functional and technical support for the academic systems used by the Registrar's Office. This role serves as the functional administrator for Watermark Curriculum Strategy, DegreeWorks, and 25Live, focusing on system configuration, workflow execution, and operational coordination. The Registrar Systems Coordinator maintains academic systems ensuring accurate content, implementation of new functionality, support and training to end users, and vendor liaison.

This position manages the production of the academic catalog and provides support with updating course and program information in Banner, degree audit requirements in DegreeWorks, academic plans in Navigate, and classroom assignments in 25Live.

RESPONSIBILITIES:

The responsibilities include, but are not limited to the following:

• Serve as functional administrator for Watermark Curriculum Strategy, DegreeWorks, and 25Live, including configuration, testing, maintenance, and issue resolution.
• Manage the production of the academic catalog, including updating curriculum and policy content.
• Collaborate with the Registrar, Academic Affairs Committee, academic departments, and policy owners to establish timelines for content review and publication of the academic catalog.
• Manage the maintenance and operation of DegreeWorks, including entering new degree requirements, removing outdated requirements, conducting testing, assisting with upgrades, and performing annual maintenance.
• Support course and classroom scheduling, including creating and updating courses in Banner and managing room assignments in 25Live.
• Maintain approved workflows and refine business processes related to catalog, curriculum, and scheduling operations and system functionality.
• Serve as the primary contact for vendors regarding functional issues, support tickets, and routine updates.
• Provide documentation, training, and functional support to faculty and staff as needed.
• Assist with transfer credit evaluation, including researching course equivalencies and applying waivers as appropriate.
• Participate in relevant committees and working groups as assigned.
• Perform other related duties as assigned.
• Provide service on both campuses, as needed (Haverhill and Lawrence).

Job Requirements:
MINIMUM QUALIFICATIONS:

• Bachelor's degree and a minimum of 2 years of experience in higher education or similarly regulated environment
• Experience with student information systems (e.g., Banner) or a comparable enterprise system of record and the ability to optimize technology for efficient records management, reporting, and data security
• Excellent attention to detail and organizational skills; ability to manage multiple priorities and meet established deadlines and institutional requirements
• Strong analytical and critical thinking skills to address system issues and support process improvement
• Excellent interpersonal, written, and verbal communication skills to engage with diverse stakeholders, including students, faculty, staff, and external agencies
• Working knowledge of privacy requirements, regulatory standards, and institutional policies related to records management, data access, and the use of sensitive information
• Ability to work independently, collaboratively as part of a team, and effectively across departments

PREFERRED QUALIFICATIONS:

• Experience with Banner, 25Live, DegreeWorks, and Watermark Curriculum Strategy
• Comprehensive understanding of a Registrar's office business processes and best practices
• Experience working in a community college, particularly within the Massachusetts system
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:
SALARY: Anticipated starting salary range is $40,000.00 - $45,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Official transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP


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