Student Support Specialist - KEYS Program (Grant FT)
- Community College of Allegheny County
- Pittsburgh, PA, USA
- Dec 11, 2025
Job Description
Student Support Specialist - KEYS Program (Grant FT)
Position Title: Student Support Specialist - KEYS Program (Grant FT)
Department: Keystone Ed Yields Success
Campus: Allegheny Campus
Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than October 10, 2025. The College cannot guarantee that application materials received after this date will be considered or reviewed. This is a grant funded position. Continued employment is contingent on sufficient future funding. This grant may be renewed.
Benefits:
At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being:
- Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
- Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
- Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
- Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
- Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
- Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
- Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
- Additional Advantages: Free employee parking to make your commute easier.
Remote Work Option: Fully In-Person (May be subject to change)
Work Hours (for hourly positions): Monday - Friday 8:30 AM - 4:30 PM, Additional hours, including day, evening and weekend hours, may be needed to meet the needs of the department.
Salary Grade: Admin 12 - $46,390
Job Category: Administrators
Employment Type: Grant Funded Full-Time
Job Slot: g604
Job Open Date: 9/26/2025
Job Close Date: Open until filled
General Summary: The main purpose of the KEYS student facilitator is to monitor the progress of their caseload of students and provide the encouragement and support necessary to enable KEYS students to complete their course of study at CCAC.
Grant Summary: The Keystone Education Yields Success (KEYS) Program provides support services to improve the retention and degree completion rates of students receiving public assistance.
Requirements:
Duties:
1. Using a coordinated caseload management model, facilitate student success and retention for students enrolled in the KEYS program.2. Serve as a resource to help student develop a career specific education plan. Assist student to develop appropriate activities and additional hours to meet workforce participation rate (public assistance) during semesters and semester breaks.3. Communicate with the student's County Assistance Office caseworker regarding supportive services and supportive service needs.4. Coordinate college support and financial aid. Participate in student orientation.5. Holistically support and monitor a students academic progress utilizing EAB Navigate.6. Provide the Department of Public Welfare with essential information concerning the student's success.7. Assist with the development and implementation of early intervention and retention programs. Maintain ongoing and scheduled contact with students.8. Complete required data-entry and program related paperwork accurately and on time.9. Compile information on program services, activities, and students. Maintain accurate, organized, completed, and detailed records and develop and maintain reports as required or assigned. 10. Attend meetings and conferences as assigned by Project Coordinator.11. Perform other related duties as required or assigned.
Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.
To view the full job posting and apply for this position, go to: https://ccac.csod.com/ats/careersite/JobDetails.aspx?id=1833
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Application Details (to apply use the Apply Now button below.)
Jobs at Community College of Allegheny County. When inquiring or applying for jobs with the Community College of Allegheny County, please reference AcademicCareers.com
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About CCAC
In 1963, Pennsylvania passed the Community College Act, providing the legal framework for the establishment of community colleges in the commonwealth of Pennsylvania. The Allegheny County Board of School Directors voted to ask Allegheny County to be the local sponsor, and a plan was submitted to the state. In May 1965, the "People's Bond Issue," requesting Allegheny County residents to approve funding for a community college, passed with 66% of the vote. Six months later, the Pennsylvania State Board of Education unanimously approved Allegheny County's application for the founding of a community college.
In December 1965, the first 15-member college board of trustees was sworn into office. The college's first president was named; the first two college locations, CCAC-Boyce Campus in Monroeville and CCAC-Allegheny Campus on Pittsburgh's North Shore, were chosen; and vice presidents were hired for those campuses. In September 1966, classes began at the new Community College of Allegheny County with 59 full- and 16 part-time faculty members serving 1,505 students.
CCAC-South Campus was established in 1967, followed by CCAC-North Campus in 1972. There are three neighborhood centers: Braddock Hills, Homewood-Brushton and West Hills Center in Oakdale. The college also maintains an ever-growing online learning presence.
Today, CCAC offers more than 130 programs of study across ten diverse career paths. CCAC's quality programs have enabled students to transfer credits to more than 500 different colleges and universities to continue their education. The college supports regional workforce needs with accessible instruction available day, evening, weekend and online in Allegheny County and beyond. Courses are taught using different modalities, including in-person (face-to-face), online, remote (via Zoom) and hybrid, with with a focus on enabling students to enter or reenter the workforce in two years or less.
The legacy continues.
To see additional information about our job opening(s) or to apply, please click on the “Apply Now” button at the bottom of our job posting.
Jobs at the Community College of Allegheny County. When inquiring or applying for jobs at the Community College of Allegheny County, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with the Community College of Allegheny County and at other institutions of higher education in the region on AcademicCareers.com
To receive email alerts when new jobs at the Community College of Allegheny County are posted, please sign up for new job openings at the Community College of Allegheny County.
