University of the Pacific
Stockton, CA
Medical/Dental Receptionist Primary Purpose: The Medical Receptionist serves as the first point of contact for patients, visitors, and healthcare providers. This position is responsible for creating a welcoming environment, managing patient appointments, maintaining accurate records, coordinating communications, processing insurance and billing, and supporting efficient clinic operations. Essential Functions: Patient Reception and Customer Service Greet patients and visitors in a professional, courteous, and compassionate manner. Check patients in and out for appointments. Verify patient demographic, insurance, and contact information. Address patient questions and concerns or direct them to the appropriate staff member. Maintain a positive patient experience and high level of customer service. Ability to multi-task and adapt to changing daily responsibilities. Strong attention to detail and patient-centered approach. Appointment Scheduling...
