Military Services. Reporting to the Vice President for Enrollment Management, the Director of Military & Veterans Services provides leadership and direction in development and coordination of a comprehensive program of outreach, support and services for students with a veteran or military status, and for eligible dependents receiving benefits from the U.S. Department of Veteran Affairs. This position serves as the University’s primary representative in all matters related to service members, veterans and their families and provides strategic direction to the Vice President and cabinet for institutional policy development.
Essential Functions • Develops major military-related educational, research, and outreach service programs, and creates and stewards external relations and partnerships with national, regional, and local military organizations. • Oversees all aspects of programming for academic and professional success of service members; and collaborates with faculty, administrators, and staff to create, manage, and coordinate comprehensive programs and initiatives in support of military-connected students and their families. • Provides leadership and direction in the management of the Office of Veteran and Military Services by working with staff and community stakeholders in the delivery of services. • Leads in creation and implementation of military and veteran strategic planning. • Leads in departmental fiscal management, including budget analysis, preparation, defense, and management. • Maintains data and prepares reports on military-affiliated student enrollment, retention, persistence, and certificate and/or degree completion. • Builds community and civic outreach programs and external agency engagement efforts in support of the University’s vision for military affiliated students; and develops, maintains, and expands institutional relations with local and private entities to support military affiliated students. • Selects, trains, motivates and evaluates administrative staff; establishes and monitors employee performance objectives; prepares and presents employee performance reviews; provides or coordinates staff training; and works with employees to correct deficiencies. Georgia Southern University is a Tobacco Free Campus.
Sep 13, 2019
Full time
Military Services. Reporting to the Vice President for Enrollment Management, the Director of Military & Veterans Services provides leadership and direction in development and coordination of a comprehensive program of outreach, support and services for students with a veteran or military status, and for eligible dependents receiving benefits from the U.S. Department of Veteran Affairs. This position serves as the University’s primary representative in all matters related to service members, veterans and their families and provides strategic direction to the Vice President and cabinet for institutional policy development.
Essential Functions • Develops major military-related educational, research, and outreach service programs, and creates and stewards external relations and partnerships with national, regional, and local military organizations. • Oversees all aspects of programming for academic and professional success of service members; and collaborates with faculty, administrators, and staff to create, manage, and coordinate comprehensive programs and initiatives in support of military-connected students and their families. • Provides leadership and direction in the management of the Office of Veteran and Military Services by working with staff and community stakeholders in the delivery of services. • Leads in creation and implementation of military and veteran strategic planning. • Leads in departmental fiscal management, including budget analysis, preparation, defense, and management. • Maintains data and prepares reports on military-affiliated student enrollment, retention, persistence, and certificate and/or degree completion. • Builds community and civic outreach programs and external agency engagement efforts in support of the University’s vision for military affiliated students; and develops, maintains, and expands institutional relations with local and private entities to support military affiliated students. • Selects, trains, motivates and evaluates administrative staff; establishes and monitors employee performance objectives; prepares and presents employee performance reviews; provides or coordinates staff training; and works with employees to correct deficiencies. Georgia Southern University is a Tobacco Free Campus.
Office of Admissions. The Admissions Processor processes new undergraduate student applications and application materials and reviews transcripts and aids in admissions decisions to meet enrollment goals for Georgia Southern University. Essential Functions • Enters data from application and related documents into the Banner Student Information System. • Performs Required High School Curriculum (RHSC) evaluations; calculates High School GPAs for incoming students. • Works closely with Admissions Counselor(s) to meet enrollment goals. • Makes admissions application decisions based on the requirements set by the University. • Scans and indexes documents using Banner Document Management (BDM) including downloading and indexing electronic transcripts. • Downloads test scores, applications and transcripts. • Enters prospective student information into communications database. • Assists with recruitment events periodically throughout the year, including some weekends. Georgia Southern University is a Tobacco Free Campus.
Sep 12, 2019
Full time
Office of Admissions. The Admissions Processor processes new undergraduate student applications and application materials and reviews transcripts and aids in admissions decisions to meet enrollment goals for Georgia Southern University. Essential Functions • Enters data from application and related documents into the Banner Student Information System. • Performs Required High School Curriculum (RHSC) evaluations; calculates High School GPAs for incoming students. • Works closely with Admissions Counselor(s) to meet enrollment goals. • Makes admissions application decisions based on the requirements set by the University. • Scans and indexes documents using Banner Document Management (BDM) including downloading and indexing electronic transcripts. • Downloads test scores, applications and transcripts. • Enters prospective student information into communications database. • Assists with recruitment events periodically throughout the year, including some weekends. Georgia Southern University is a Tobacco Free Campus.
Office of Human Resources. The Human Resources Coordinator performs duties to recruit and acquire talent for Georgia Southern University. The Human Resources Coordinator works in a customer-focused role and provides professional support to the staff, student, and temporary hiring processes. Essential Functions • Writes job ads which accurately reflect vacant positions in a manner which attracts job applicants. • Sources candidates for staff positions through online websites. • Attends career fairs and shares information about the University to prospective employees. • Conducts preliminary review of search documents to ensure search processes adhere to University policies and applicable federal laws. • Provides training to hiring managers on relevant topics. • Coordinates student centered events, such as job fairs and Student Employment Week, to promote student employment opportunities. • Reviews eligibility and enrollment data for recommended student hires. • Provides support to the Eagle Temps program by screening, interviewing, and recommending candidates for temporary employment opportunities. Georgia Southern University is a Tobacco Free Campus.
Sep 10, 2019
Part time / Adjunct
Office of Human Resources. The Human Resources Coordinator performs duties to recruit and acquire talent for Georgia Southern University. The Human Resources Coordinator works in a customer-focused role and provides professional support to the staff, student, and temporary hiring processes. Essential Functions • Writes job ads which accurately reflect vacant positions in a manner which attracts job applicants. • Sources candidates for staff positions through online websites. • Attends career fairs and shares information about the University to prospective employees. • Conducts preliminary review of search documents to ensure search processes adhere to University policies and applicable federal laws. • Provides training to hiring managers on relevant topics. • Coordinates student centered events, such as job fairs and Student Employment Week, to promote student employment opportunities. • Reviews eligibility and enrollment data for recommended student hires. • Provides support to the Eagle Temps program by screening, interviewing, and recommending candidates for temporary employment opportunities. Georgia Southern University is a Tobacco Free Campus.
Office of Human Resources. The HR Service Center Manager oversees a team of service associates (Full-Time Employees and Student Assistants) and the day-to-day operations of the HR Service Center to provide responsive support to students, faculty, staff and other entities across campus. This position ensures Associates provide timely responses; complies with University service standards and assists in creating efficiencies and consistent communication for team. Essential Functions • Leads a team focused on efficiency and client satisfaction, providing quality information utilizing knowledge of university policies and procedures, guiding and redirecting callers to appropriate resources, departments and/or staff members, suggesting options or alternate solutions for resolution. • Assesses faculty, staff and student employee needs to ensure adequate services available through the service center. • Monitors metrics of service and delivery; and collects, analyzes and summarizes call center trends and data as a source to validate University scoreboard deliverables. • Monitors calls for quality control and consistent service and delivery of information. • Establishes a high standard for productivity, quality, and customer service as well as define user guidelines. • Manages and improves center performance through performance monitoring, problem resolution, system audits and quality assurance measures. • Summarizes, collects and analyzes call center trends and data for regular performance reports. • Participates and engages Service Center Associates in professional development activity and team projects for continuous quality improvement. Georgia Southern University is a Tobacco Free Campus.
Sep 06, 2019
Full time
Office of Human Resources. The HR Service Center Manager oversees a team of service associates (Full-Time Employees and Student Assistants) and the day-to-day operations of the HR Service Center to provide responsive support to students, faculty, staff and other entities across campus. This position ensures Associates provide timely responses; complies with University service standards and assists in creating efficiencies and consistent communication for team. Essential Functions • Leads a team focused on efficiency and client satisfaction, providing quality information utilizing knowledge of university policies and procedures, guiding and redirecting callers to appropriate resources, departments and/or staff members, suggesting options or alternate solutions for resolution. • Assesses faculty, staff and student employee needs to ensure adequate services available through the service center. • Monitors metrics of service and delivery; and collects, analyzes and summarizes call center trends and data as a source to validate University scoreboard deliverables. • Monitors calls for quality control and consistent service and delivery of information. • Establishes a high standard for productivity, quality, and customer service as well as define user guidelines. • Manages and improves center performance through performance monitoring, problem resolution, system audits and quality assurance measures. • Summarizes, collects and analyzes call center trends and data for regular performance reports. • Participates and engages Service Center Associates in professional development activity and team projects for continuous quality improvement. Georgia Southern University is a Tobacco Free Campus.
Office of Admissions. Georgia Southern University seeks nominations and applications for the Director of Undergraduate Admissions. The Director provides innovative leadership in designing the University’s enrollment strategies and makes sophisticated use of high-quality, data-driven, evidence-based enrollment decisions, utilizing best practices in admission and enrollment management, while inspiring others on campus to work collaboratively in achieving enrollment goals. The Director must be adept at promoting opportunities, as well as bringing forth recommendations for new recruitment ideas, marketing strategies, and academic programs which match the University’s mission, resources, and market demand. The Director will be required to travel on behalf of the University and work hours will include evenings and weekends. The Office of Admissions includes a workforce of 58 professionals and over 60 student employees across three campuses and includes the areas of: freshmen recruitment, transfer and special population recruitment, international recruitment, operations and application processing, visitation and events, admissions marketing and communications, new student scholarships, and new student and family programs including orientation. Nominations should be submitted to Tracey Mingo, Search Committee Chair, at admissionssearch@georgiasouthern.edu. Essential Functions • Develops strategic, data-driven new student admissions recruitment, marketing, and enrollment strategies and goals with the Associate Vice President and Vice President for Enrollment Management. • Presents and analyzes data regarding new student admissions to assess status toward goals, areas of concern, and relevant trends, and use of that data to direct recruitment initiatives mid-cycle and for future planning. • Serves as a campus resource for recruitment, admissions, orientation, and enrollment, establishing relationships with key partners in all areas. • Leads the Admissions staff including hiring, training, coaching, and providing developmental learning opportunities. • Ensures compliance with federal, state, and University regulations concerning student admissions. • Assesses and assists in developing needed technologies to increase service to students and efficiencies in processes. • Provides effective budget management and oversees fiscal operations by establishing cost controls and spending plans for multiple large budgets. • Communicates with prospective students, family members and supporters, community partners, and others to assist in the college search process and lead to enrollment at Georgia Southern University. Georgia Southern University is a Tobacco Free Campus.
Aug 26, 2019
Full time
Office of Admissions. Georgia Southern University seeks nominations and applications for the Director of Undergraduate Admissions. The Director provides innovative leadership in designing the University’s enrollment strategies and makes sophisticated use of high-quality, data-driven, evidence-based enrollment decisions, utilizing best practices in admission and enrollment management, while inspiring others on campus to work collaboratively in achieving enrollment goals. The Director must be adept at promoting opportunities, as well as bringing forth recommendations for new recruitment ideas, marketing strategies, and academic programs which match the University’s mission, resources, and market demand. The Director will be required to travel on behalf of the University and work hours will include evenings and weekends. The Office of Admissions includes a workforce of 58 professionals and over 60 student employees across three campuses and includes the areas of: freshmen recruitment, transfer and special population recruitment, international recruitment, operations and application processing, visitation and events, admissions marketing and communications, new student scholarships, and new student and family programs including orientation. Nominations should be submitted to Tracey Mingo, Search Committee Chair, at admissionssearch@georgiasouthern.edu. Essential Functions • Develops strategic, data-driven new student admissions recruitment, marketing, and enrollment strategies and goals with the Associate Vice President and Vice President for Enrollment Management. • Presents and analyzes data regarding new student admissions to assess status toward goals, areas of concern, and relevant trends, and use of that data to direct recruitment initiatives mid-cycle and for future planning. • Serves as a campus resource for recruitment, admissions, orientation, and enrollment, establishing relationships with key partners in all areas. • Leads the Admissions staff including hiring, training, coaching, and providing developmental learning opportunities. • Ensures compliance with federal, state, and University regulations concerning student admissions. • Assesses and assists in developing needed technologies to increase service to students and efficiencies in processes. • Provides effective budget management and oversees fiscal operations by establishing cost controls and spending plans for multiple large budgets. • Communicates with prospective students, family members and supporters, community partners, and others to assist in the college search process and lead to enrollment at Georgia Southern University. Georgia Southern University is a Tobacco Free Campus.
Systems Software Developer, Intermediate Georgia Southern University
Requisition Number: STA002456 Department: 3900624100-Enterprise Application Service Position Status : Full time Position Summary: Enterprise Application Services. The Systems Software Developer, Intermediate works closely with Business Analysts and other technical resources to develop and enhance systems and programs to improve processes and service delivery. Essential Functions
Researches, designs, implements, and maintains applications (including web and mobile), systems, programs, and interfaces.
Conducts tests of applications programs and quality assurance reviews.
Compiles tests and reviews results for further review and user acceptance testing by the Business Analyst and functional user(s).
Identifies areas for modification/enhancement in existing applications and subsequently develop these modifications.
Writes and maintains software code, queries, reports, and programs applications using current tools and languages.
Applies proven analytical and problem-solving skills to help validate, verify, communicate, and resolve systems/software application issues.
Provides consultation to technical resources regarding upgrades, appropriate usage and the technical environment; monitor version requirements and organize upgrades. Georgia Southern University is a Tobacco Free Campus. Minimum Education Required: Bachelors Degree Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education?: No Minimum Experience Required: One or more years of related work experience Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience?: No Knowledge, Skills & Abilities: Effective communication (verbal and written), organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; legally authorized to work in the United States; successful completion of background investigation prior to employment Preferred Education: Preferred Experience:: Salary Range: $50,000 - $51,120 Job Open Date: 07/31/2019 Job Closing Date: 8/21/2019 Special Instructions Summary:
Aug 12, 2019
Full time
Systems Software Developer, Intermediate Georgia Southern University
Requisition Number: STA002456 Department: 3900624100-Enterprise Application Service Position Status : Full time Position Summary: Enterprise Application Services. The Systems Software Developer, Intermediate works closely with Business Analysts and other technical resources to develop and enhance systems and programs to improve processes and service delivery. Essential Functions
Researches, designs, implements, and maintains applications (including web and mobile), systems, programs, and interfaces.
Conducts tests of applications programs and quality assurance reviews.
Compiles tests and reviews results for further review and user acceptance testing by the Business Analyst and functional user(s).
Identifies areas for modification/enhancement in existing applications and subsequently develop these modifications.
Writes and maintains software code, queries, reports, and programs applications using current tools and languages.
Applies proven analytical and problem-solving skills to help validate, verify, communicate, and resolve systems/software application issues.
Provides consultation to technical resources regarding upgrades, appropriate usage and the technical environment; monitor version requirements and organize upgrades. Georgia Southern University is a Tobacco Free Campus. Minimum Education Required: Bachelors Degree Could a level of job-related experience higher than the minimum required for the position substitute for the minimum level of education?: No Minimum Experience Required: One or more years of related work experience Could a level of education higher than the minimum required for the position substitute for the minimum level of job-related experience?: No Knowledge, Skills & Abilities: Effective communication (verbal and written), organization and human relations skills; ability to work well in a diverse environment; proficiency with computer and Microsoft Office Applications software including word processing, spreadsheets, and databases; legally authorized to work in the United States; successful completion of background investigation prior to employment Preferred Education: Preferred Experience:: Salary Range: $50,000 - $51,120 Job Open Date: 07/31/2019 Job Closing Date: 8/21/2019 Special Instructions Summary:
Advancement Services. Reporting to the AVP for University Advancement and Chief Advancement Officer/President of the Georgia Southern University Foundation (GSUF), the Director is responsible for oversight of all finance, accounting, gift processing, and reporting activities for the GSUF and the Athletic Foundation (AF). The Director leads all day-to-day finance operations and supervises a team including functional responsibility for accounting, accounts payable, accounts receivable, gift processing, budgeting, and budget control, and financial reporting to include the annual Voluntary Support of Education (VSE). Essential Functions • Maintains internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures. • Coordinates and directs all audit and tax filing activities. • Analyzes financial data while preparing and presenting financial reports in an accurate and timely manner; clearly communicates monthly, quarterly, and annual financial statements; monitors progress and changes and keeps senior leadership abreast of foundation’s financial status. • Assists GSUF & AF leadership in the annual budgeting and planning process; administers and reviews all financial plans and compares to actual results to identify, explain, and correct variances as appropriate. • Works closely with the GSUF President and Athletic Foundation Treasurer in engaging the board’s investment and finance committees around issues and trends in financial operating models and delivery. • Manages and tracks the performance of invested assets in keeping with foundation policies and investment guidelines while working with the foundations investment committees to set endowment spending policies, and develops short, medium, and long-term financial plans and projections. • Works with foundations investment committees to set endowment spending policies, oversees investments, and develops short, medium, and long-term financial plans and projections. • Oversees all financial, project/program accounting; ensures that expenditures are consistently aligned with foundation spending policies and program budgets. • Manages cash flow forecasting by collaborating with foundation and university leadership to assess the financial success of program operations and establish finance and administrative systems to support program operations. • Oversees Office of Gift Accounting in all activities including successful recording, maintenance, receipting, documenting and collection of private gifts, reporting of gifts (including the VSE), and delivery to customer service to donors, staff, faculty, and administration. • Ensures regulatory compliance with CASE, CAE, and IRS rules and regulations and reporting standards. • Evaluates and assesses all processes and procedures ensuring implementation of industry best practices. Georgia Southern University is a Tobacco Free Campus.
Jul 23, 2019
Full time
Advancement Services. Reporting to the AVP for University Advancement and Chief Advancement Officer/President of the Georgia Southern University Foundation (GSUF), the Director is responsible for oversight of all finance, accounting, gift processing, and reporting activities for the GSUF and the Athletic Foundation (AF). The Director leads all day-to-day finance operations and supervises a team including functional responsibility for accounting, accounts payable, accounts receivable, gift processing, budgeting, and budget control, and financial reporting to include the annual Voluntary Support of Education (VSE). Essential Functions • Maintains internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures. • Coordinates and directs all audit and tax filing activities. • Analyzes financial data while preparing and presenting financial reports in an accurate and timely manner; clearly communicates monthly, quarterly, and annual financial statements; monitors progress and changes and keeps senior leadership abreast of foundation’s financial status. • Assists GSUF & AF leadership in the annual budgeting and planning process; administers and reviews all financial plans and compares to actual results to identify, explain, and correct variances as appropriate. • Works closely with the GSUF President and Athletic Foundation Treasurer in engaging the board’s investment and finance committees around issues and trends in financial operating models and delivery. • Manages and tracks the performance of invested assets in keeping with foundation policies and investment guidelines while working with the foundations investment committees to set endowment spending policies, and develops short, medium, and long-term financial plans and projections. • Works with foundations investment committees to set endowment spending policies, oversees investments, and develops short, medium, and long-term financial plans and projections. • Oversees all financial, project/program accounting; ensures that expenditures are consistently aligned with foundation spending policies and program budgets. • Manages cash flow forecasting by collaborating with foundation and university leadership to assess the financial success of program operations and establish finance and administrative systems to support program operations. • Oversees Office of Gift Accounting in all activities including successful recording, maintenance, receipting, documenting and collection of private gifts, reporting of gifts (including the VSE), and delivery to customer service to donors, staff, faculty, and administration. • Ensures regulatory compliance with CASE, CAE, and IRS rules and regulations and reporting standards. • Evaluates and assesses all processes and procedures ensuring implementation of industry best practices. Georgia Southern University is a Tobacco Free Campus.
Director of Institutional Research Georgia Southern University
Requisition Number: STA002404 Department: 3900713100-Strategic Research & Analysis Position Status : Full-Time Position Summary: Institutional Research. Georgia Southern University seeks nominations and applications for the Director of Institutional Research. The Director serves as the University's Chief Institutional Research Officer and as a university-wide leader for issues related to institutional data analysis, standards, and data governance. The Director works closely with senior leadership to provide data, analyses and recommendations to support strategic planning, institutional effectiveness, resource allocation and decision-making to help advance the University's efforts in student success. Nominations should be submitted at institresearch@georgiasouthern.edu Essential Functions
Coordinates the collection and dissemination of statistical analyses of relevant institutional data and key performance indicators including enrollment, retention, recruitment, and assessment.
Serves as institutional key holder for IPEDS and coordinates institutional responses for external surveys.
Performs advanced descriptive statistical analysis and data mining activities using available tools ( SPSS , SAS , etc.) to interpret results and identify trends.
Develops and validates predictive models for retention and enrollment.
Collects, analyzes, interprets, and reports data and information for decision support.
Develops and maintains standard operating procedures for data governance, collection and reporting processes to ensure data integrity.
Assists with the administration and analysis of student, alumni, faculty, and staff surveys used to identify and improve organizational and institutional effectiveness. Georgia Southern University is a Tobacco Free Campus.
Jul 16, 2019
Full time
Director of Institutional Research Georgia Southern University
Requisition Number: STA002404 Department: 3900713100-Strategic Research & Analysis Position Status : Full-Time Position Summary: Institutional Research. Georgia Southern University seeks nominations and applications for the Director of Institutional Research. The Director serves as the University's Chief Institutional Research Officer and as a university-wide leader for issues related to institutional data analysis, standards, and data governance. The Director works closely with senior leadership to provide data, analyses and recommendations to support strategic planning, institutional effectiveness, resource allocation and decision-making to help advance the University's efforts in student success. Nominations should be submitted at institresearch@georgiasouthern.edu Essential Functions
Coordinates the collection and dissemination of statistical analyses of relevant institutional data and key performance indicators including enrollment, retention, recruitment, and assessment.
Serves as institutional key holder for IPEDS and coordinates institutional responses for external surveys.
Performs advanced descriptive statistical analysis and data mining activities using available tools ( SPSS , SAS , etc.) to interpret results and identify trends.
Develops and validates predictive models for retention and enrollment.
Collects, analyzes, interprets, and reports data and information for decision support.
Develops and maintains standard operating procedures for data governance, collection and reporting processes to ensure data integrity.
Assists with the administration and analysis of student, alumni, faculty, and staff surveys used to identify and improve organizational and institutional effectiveness. Georgia Southern University is a Tobacco Free Campus.
Director of Enrollment Services Georgia Southern University
Requisition Number: STA002402 Department: 3900715100 - Enrollment Services Position Status : Full-Time Position Summary: Enrollment Services. Georgia Southern University seeks nominations and applications for the Director of Enrollment Services. The Director of Enrollment Services provides strategic leadership and operational management for the newly created department of Enrollment Services, a first-stop for students with financial aid, student account, and registration-related concerns and questions and limited admissions counseling and document intake. The Director of Enrollment Services oversees centers on Statesboro and Savannah campuses and a university-wide call center located in Savannah. The Director is required to travel to all campus locations and work hours will include evenings and weekends. Nominations should be submitted at enrollservicessearch@georgiasouthern.edu . Essential Functions
Leads, plans, implements, and assesses strategies to provide effective and exceptional student service in collaboration with Enrollment Management units and key campus partners, especially Financial Aid, Student Accounts/Bursar, Registrar, and Admissions.
Designs and implements cross functional training, resources, and processes to build a strong, innovative student services team with ongoing staff development and performance management.
Oversees communication and outreach efforts, including branding, website, social media and print to ensure student and supporter awareness and understanding of the department.
Coordinates all outbound communications to campus and students regarding financial aid, student accounts, fee payment, and registration.
Serves on Enrollment Management Leadership Team and Enrollment Management Squad, teams which assess and problem-solve enrollment concerns and planning for the university.
Manages multiple technologies for tracking student service and assessing student data, with close collaboration with Information Technology Services and stay attuned to new technologies and approaches that enable high-quality service experience.
Maintains relationships with key leaders and decision-makers throughout the university, developing information pipelines, to ensure staff are up-to-date on student needs.
Ensures compliance of FERPA and other privacy and security protocols dealing with student educational records within department. Georgia Southern University is a Tobacco Free Campus.
Jul 16, 2019
Full time
Director of Enrollment Services Georgia Southern University
Requisition Number: STA002402 Department: 3900715100 - Enrollment Services Position Status : Full-Time Position Summary: Enrollment Services. Georgia Southern University seeks nominations and applications for the Director of Enrollment Services. The Director of Enrollment Services provides strategic leadership and operational management for the newly created department of Enrollment Services, a first-stop for students with financial aid, student account, and registration-related concerns and questions and limited admissions counseling and document intake. The Director of Enrollment Services oversees centers on Statesboro and Savannah campuses and a university-wide call center located in Savannah. The Director is required to travel to all campus locations and work hours will include evenings and weekends. Nominations should be submitted at enrollservicessearch@georgiasouthern.edu . Essential Functions
Leads, plans, implements, and assesses strategies to provide effective and exceptional student service in collaboration with Enrollment Management units and key campus partners, especially Financial Aid, Student Accounts/Bursar, Registrar, and Admissions.
Designs and implements cross functional training, resources, and processes to build a strong, innovative student services team with ongoing staff development and performance management.
Oversees communication and outreach efforts, including branding, website, social media and print to ensure student and supporter awareness and understanding of the department.
Coordinates all outbound communications to campus and students regarding financial aid, student accounts, fee payment, and registration.
Serves on Enrollment Management Leadership Team and Enrollment Management Squad, teams which assess and problem-solve enrollment concerns and planning for the university.
Manages multiple technologies for tracking student service and assessing student data, with close collaboration with Information Technology Services and stay attuned to new technologies and approaches that enable high-quality service experience.
Maintains relationships with key leaders and decision-makers throughout the university, developing information pipelines, to ensure staff are up-to-date on student needs.
Ensures compliance of FERPA and other privacy and security protocols dealing with student educational records within department. Georgia Southern University is a Tobacco Free Campus.
Institutional Research. Georgia Southern University seeks nominations and applications for the Director of Institutional Research. The Director serves as the University’s Chief Institutional Research Officer and as a university-wide leader for issues related to institutional data analysis, standards, and data governance. The Director works closely with senior leadership to provide data, analyses and recommendations to support strategic planning, institutional effectiveness, resource allocation and decision-making to help advance the University’s efforts in student success. Nominations should be submitted at institressearch@georgiasouthern.edu Essential Functions • Coordinates the collection and dissemination of statistical analyses of relevant institutional data and key performance indicators including enrollment, retention, recruitment, and assessment. • Serves as institutional key holder for IPEDS and coordinates institutional responses for external surveys. • Performs advanced descriptive statistical analysis and data mining activities using available tools (SPSS, SAS, etc.) to interpret results and identify trends. • Develops and validates predictive models for retention and enrollment. • Collects, analyzes, interprets, and reports data and information for decision support. • Develops and maintains standard operating procedures for data governance, collection and reporting processes to ensure data integrity. • Assists with the administration and analysis of student, alumni, faculty, and staff surveys used to identify and improve organizational and institutional effectiveness. Georgia Southern University is a Tobacco Free Campus.
Jul 03, 2019
Full time
Institutional Research. Georgia Southern University seeks nominations and applications for the Director of Institutional Research. The Director serves as the University’s Chief Institutional Research Officer and as a university-wide leader for issues related to institutional data analysis, standards, and data governance. The Director works closely with senior leadership to provide data, analyses and recommendations to support strategic planning, institutional effectiveness, resource allocation and decision-making to help advance the University’s efforts in student success. Nominations should be submitted at institressearch@georgiasouthern.edu Essential Functions • Coordinates the collection and dissemination of statistical analyses of relevant institutional data and key performance indicators including enrollment, retention, recruitment, and assessment. • Serves as institutional key holder for IPEDS and coordinates institutional responses for external surveys. • Performs advanced descriptive statistical analysis and data mining activities using available tools (SPSS, SAS, etc.) to interpret results and identify trends. • Develops and validates predictive models for retention and enrollment. • Collects, analyzes, interprets, and reports data and information for decision support. • Develops and maintains standard operating procedures for data governance, collection and reporting processes to ensure data integrity. • Assists with the administration and analysis of student, alumni, faculty, and staff surveys used to identify and improve organizational and institutional effectiveness. Georgia Southern University is a Tobacco Free Campus.
