Community College of Allegheny County
Pittsburgh, PA
Service Desk Support Analyst (Reg FT) Position Title: Service Desk Support Analyst (Reg FT) Employment Type: Regular Full-Time Department: Information Technology Svcs Campus : Office of College Services Salary Grade: Admin 12 - $46,390 Remote Work Option: Hybrid (May be subject to change) Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than 7/28/26. The College cannot guarantee that application materials received after this date will be considered or reviewed. Work Hours: Hours for the ITS department run from 7am - 8pm; Additional hours, including evening and weekend hours, may be needed to meet the needs of the department. General Summary: Responsible for gathering information through various interactions, logging interactions in the ticket system, and provide first level support for all college...