Kansas City University
Joplin, MO, USA
Assistant Director of Patient Services R-0002705 Joplin Campus Job Type: Staff Job Description: The Assistant Director of Patient Services plays a vital role in the success of the KCU Oral Health Center by overseeing daily patient scheduling, coordinating with patient finance team to achieve excellent patient relations and coordinating with dental clinicians to ensure a high standard of patient care. This position focuses on efficient and effective coordination between all clinic teams, focusing on optimization of the patient experience, maintaining accurate records, and fostering a welcoming and professional environment for patients, families, and staff. Essential Duties and Responsibilities: Support GPCs in securing pre-authorizations, scheduling patients and performing their other daily tasks in an efficient, effective and patient centered manner. Maintain and manage patient waitlists to ensure timely access to care. Monitor referrals and ensure timely...