2 jobs found in Grand Rapids, MI

Director of IT Service Management and Endpoint Solutions Department: Information Technology Location: Grand Rapids, MI Reporting to the Vice President of Information Technology, the Director of IT Service Management and Endpoint Solutions provides leadership for the IT Services department, a department within the Division of Information Technology. This position is responsible for providing leadership for enterprise service management, endpoint experience, and technology support operations, at Grand Rapids Community College. Responsibilities include the ongoing development and management of the College's Information Technology Support Desk, Desktop Support, Endpoint Management and IT Service Management teams while ensuring scalable, user-centered support services, operational excellence, and continuous service maturity across IT Services. This role leads enterprise service management strategy, participates in governance committees, and cross-functional process improvement...

Dean of Strategic Outreach Department: Strategic Outreach Location: Grand Rapids, MI The Dean of Strategic Outreach furthers Grand Rapids Community College's mission through visionary leadership and the development of innovative outreach initiatives supporting college access, readiness, and enrollment goals. The Dean focuses on emerging trends and opportunities within the communities we serve, identifies new sources of enrollment growth, as well as enhances and expands programming and internal and external partnerships. The Dean also provides leadership and general oversight of student-facing community outreach and engagement activities, enrollment and recruitment, educational partnerships and regional sites, and college readiness initiatives. The Dean creates and sustains a working environment that supports GRCC's vision and values, demonstrating a spirit of collaboration, innovation, access, and inclusion. The Dean is a strategic leader with a deep understanding of...