3 director jobs found

Director of IT Service Management and Endpoint Solutions Department: Information Technology Location: Grand Rapids, MI Reporting to the Vice President of Information Technology, the Director of IT Service Management and Endpoint Solutions provides leadership for the IT Services department, a department within the Division of Information Technology. This position is responsible for providing leadership for enterprise service management, endpoint experience, and technology support operations, at Grand Rapids Community College. Responsibilities include the ongoing development and management of the College's Information Technology Support Desk, Desktop Support, Endpoint Management and IT Service Management teams while ensuring scalable, user-centered support services, operational excellence, and continuous service maturity across IT Services. This role leads enterprise service management strategy, participates in governance committees, and cross-functional process...

Enterprise Programmer/Analyst Department: Enterprise Applications Location: Grand Rapids, MI The Enterprise Programmer/Analyst is responsible for designing, developing, and maintaining the one or more of the College's LMS, CRM, Door Access, and Room Scheduling systems as well as other ancillary systems as assigned. The incumbent analyzes business processes and translates them into technical solutions within the various systems. These professionals collaborate with cross-functional teams to understand user requirements and configure or customize the systems accordingly. Additionally, they provide ongoing support, troubleshooting, and enhancements to ensure the effective operation of these systems. Requisition ID: 1127 Position Number: 00001935 Employee Group: PMA Schedule: 40 hours/52 weeks Compensation: Grade TP4, $66,590 per year Benefits: Full-time Reports to: Director of Academic Enterprise Applications Posting Opens: 6/16/2026 Posting Closes:...