Southeast Missouri State University
Cape Girardeau, MO, USA
Help Desk Technician - Information Technology Southeast Missouri State University Salary: Depends on Qualifications Job Type: Full-Time Job Number: 202500365 Location: Cape Girardeau, MO Department: Closing: Position Summary Help Desk Technician Information Technology Full Time Southeast Missouri State University is seeking an individual to fill the Help Desk Technician position and to join its Information Technology User Services team. The role of this position is to provide technical assistance and support to ensure the effective use of technology at the University. The successful candidate needs to be able to analyze and diagnose technical issues while ensuring a high level of customer satisfaction. Primary Responsibilities
Provide technical support to University customers via phone, email, chat, and walk-in
Research, analyze, diagnose, and resolve problems involving computer systems, mobile devices, and classroom...