Kansas City University
Joplin, MO
Patient Finance Representative R-0002813 Joplin Campus Job Type: Staff Job Description: A dedicated and detail-oriented Patient Finance Representative to join our team in the Oral Health Center. This position combines expertise in dental insurance and collections along with exceptional front desk skills, ensuring the smooth operation of our dental clinic and delivering outstanding patient service. Essential Duties and Responsibilities: Greets patients and visitors to the Oral Health Center with a smile in a friendly, personable, professional, and polite manner Answer and respond to telephone calls with accuracy in a friendly, personable, professional, and polite manner, and provide information about dental services Collects payment from patients at the time of treatment and ensures payments are posted to patient accounts in the EHR system Contacts insurance companies to confirm patient eligibility, coverage, and benefit details Determines patient cost-sharing...