Kansas City University
Joplin, MO, USA
Patient Finance Representative R-0002741 Joplin Campus Job Type: Staff Job Description: We are seeking a dedicated and detail-oriented Patient Finance Representative to join our team in the Oral Health Center. This position combines expertise in dental insurance and collections along with exceptional front desk skills, ensuring the smooth operation of our dental clinic and delivering outstanding patient service. Essential Duties and Responsibilities:
Greets patients and visitors to the Oral Health Center with a smile in a friendly, personable, professional, and polite manner
Answers and responds to telephone calls with accuracy in a friendly, personable, professional, and polite manner, and provides information about dental services
Collects payment from patients at the time of treatment and ensure payments are posted to patient account in the EHR system
Contacts insurance companies to confirm patient eligibility, coverage, and benefit details...