Kansas City University
Joplin, MO, USA
Billing and Collection Specialist R-0002766 Joplin Campus Job Type: Staff Job Description: The Billing and Collection Specialist works inside the Oral Health Center and is responsible for dental billing and collections along with providing exceptional customer service to our patients. Essential Duties and Responsibilities:
Greets and assists patients warmly, ensuring a positive experience
Answers phone calls, addresses inquiries, and provides information about dental services
Collects patient payments, issues receipts, and maintains accurate financial records
Updates and maintains patient records in the practice management software
Verifies insurance eligibility, coverage and benefits for patients
Accurately prepares and submits dental claims with supporting documents in a timely manner
Audits correct dental codes are linked to the procedure
Monitors claims before filing
Follows up on unpaid claims and ensure timely collection of...