Northern Essex Community College
Haverhill, MA, USA
Director of Student Financial Services POSITION: Full-Time Director of Student Financial Services (Director): Financial Aid; Haverhill Campus; 37.5 hours per week; Non-Unit Professional Position. SUMMARY: Reporting to the Executive Director of Enrollment Management, the Director of Student Financial Services provides strategic leadership and operational oversight for all student financial operations, including financial aid administration, student accounts, billing, and collections. This role ensures the delivery of accurate, compliant, and student-centered financial services that support enrollment, retention, and student success. The Director develops and implements policies, systems, and processes that promote regulatory compliance, fiscal integrity, and operational efficiency while fostering a culture of service excellence. Working collaboratively with campus partners, the Director serves as the institution's chief expert on federal, state, and institutional financial...