D'Youville College
Remote (Buffalo, NY, USA)
Online Academic Advisor
General Statement of Duties:
The Online Academic Advisor will report to the Dean of Online Learning as well as collaborate with the Office of Academic Advising. The Online Academic Advisor will have an essential role in serving students by providing information and advice on university and departmental policies and procedures.
Essential Job Functions
• Serve as a one-stop shop to ensure all online students’ needs, questions and concerns are addressed and answered.
• Guide new and continuing online students on information regarding advisement and multi[1]semester registration.
• Assist students with setting and maintaining personal and educational goals.
• Monitor student retention activity such as student performance, class participation, goals as well as student communication patterns to assign retention risk status.
• Provide students with an educational plan from entry to...