North Shore Community College
Danvers, MA, USA
Part-Time Switchboard Operator Location: Danvers, MA Category: Part-Time Posted On: Mon Feb 10 2025 Job Description: Part-Time Switchboard Operator Danvers Campus Monday - Friday; 1:00 pm - 5:00 pm Non-benefited position GENERAL STATEMENT OF DUTIES: Operate switchboards and connect callers to the appropriate people or resources as well as answer in-person questions from faculty, staff, students, and college guests. ESSENTIAL FUNCTIONS: Answer telephone calls and greet customers in a polite and informative manner. Evaluate and direct calls to the appropriate person, department or resource. Be in a position to accept incoming calls at all times during business hours unless other temporary arrangements have been made. Maintain a good working knowledge of departments and events by reading all relevant college bulletins and communications. Greet, provide information to, and direct visitors to the appropriate individual(s) and/or department(s). Maintain...