Appalachian State University
Boone, NC, USA
Minimum Qualifications
Graduation from high school or equivalency. Experience showing strong customer service skills, as well as excellent oral and written communication skills, are required
License/Certification Required
Essential Job Functions
The Veteran Affairs (VA) Educational Benefit Processor role is an important role to the Office of Student Financial Aid and University Scholarships. This role helps ensure that federal paperwork related to military-affiliated students is processed in a timely manner.
Assist students who are eligible for education benefits in applying through the Department of Veteran Affairs
Assist with monitoring use by Post-9/11 GI Bill students and be able to differentiate between tuition/fee payments to properly certify to VA
Support the Student Accounts Department to identify students who are eligible for VA education benefits.
Apprise supervisors of any internal...