52 jobs found

Job #: 2712 - Apply Now! Title: DATABASE COORDINATOR, WSRE Type: Professional/Managerial Campus: Pensacola Department: WSRE-TV (PBS for the Gulf Coast) Minimum Qualifications: Graduation from an accredited institution with a bachelor’s degree in systems administration or accounting and one year related experience in database processing systems OR graduation from high school or GED and five years’ experience in accounts receivable, customer account management or membership donor database processing/management. Successful results of a criminal background check are required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment. PREFERRED QUALIFICATIONS: Prefer college-level accounting coursework, high skill level utilizing computerized database systems and data entry; excellent customer service skills; extensive experience with MS Office programs with proficiency in Excel and Word; professional level of writing, presentation, and communication skills; understanding of and commitment to public media; and experience with Allegiance software. SUPPLEMENTAL MATERIALS: Applicants are required to submit a cover letter, resume, and unofficial transcripts to supplement the online application. If veteran’s preference is claimed, a copy of the DD-214 must be submitted. Supplemental materials must be uploaded and assigned to the online application. If you have any questions, contact Tanesha McCreary at tmccreary@pensacolastate.edu.   Duties: The Database Coordinator position is a professional/managerial position. The Database Coordinator will perform highly advanced and complex donor, sponsor, and volunteer database management tasks to support the maintenance and growth of the WSRE Development Department. The successful candidate will oversee the technical and strategic activities of the station�s donor/sponsor database; coordinate relationships with new members, established donors, and other gifting sources to enhance departmental revenues; monitor and review data entered for the processing and posting of all revenue-generating sources; assist in the recruitment, management, and supervision of volunteers for pledge drives, membership outreach opportunities, special events, and general station tasks; manage modules within the databases and assist staff in appropriate reporting; and assist with revenue enhancement projects and strategies through reporting and proactive evaluations. Additionally, the Database Coordinator will be required to travel to special event assignments, including overnight travel, and work evenings and weekends during heavy fundraising activities. This position reports to the Manager, Donor Services, WSRE. This is a grant-funded position. Salary: $32,550.00 - Application Deadline: Open Until Filled – Review of applications will begin September 17, 2019. For first review by screening committee, the online application and supplemental materials must be received via the online employment application system by September 16, 2019.   Non-Discrimination Policy Statement: Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Institutional Diversity and Student Conduct at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504. Applications, prospective employee information and benefits can be found on the Employment Page .

Job #: 2684 - Apply Now! Title: COORDINATOR, CENTURY CENTER Type: Professional/Managerial Campus: Century Center Department: Century Center Minimum Qualifications: Graduation from a regionally accredited institution with a bachelor’s degree and three years of related full-time teaching/administrative experience are required. Must be qualified by the Southern Association of Colleges and Schools Commission on Colleges (SACS-COC) to teach in one of the disciplines taught at the Center. Successful results of a criminal background check are required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment. PREFERRED QUALIFICATIONS: Graduation from a regionally accredited institution with a master’s degree and supervisory experience. SUPPLEMENTAL MATERIALS: Applicants are required to submit a cover letter, résumé, and unofficial transcripts to supplement the online application. If veteran’s preference is claimed, a copy of the DD-214 must be submitted. Supplemental materials must be uploaded and assigned to the online application. If you have any questions, contact Tanesha McCreary at tmccreary@pensacolastate.edu.   Duties: The Coordinator, Century Center position is a 12-month professional/managerial position with an anticipated start date of September 1, 2019. The Coordinator, Century Center will be responsible for all operational aspects and stewardship of the Century Center and will serve as the administrative officer for the Century Center. In addition, he or she will collaborate with department heads to develop course schedules; participate in program recruiting campaigns as assigned; provide admissions, financial aid, career planning, and academic advising to students and prospective students; participate in retention and completion efforts; and implement student success initiatives as determined by the College. Additionally, the successful candidate will work with appropriate public officials and representatives from the private sector and civic and non-profit groups in the assigned service area to promote the College�s programs and policies; represent the College at local civic and community organizations on relevant educational matters; coordinate care, maintenance, renovation, and construction of Center facilities in conjunction with appropriate College staff and administration; and provide support and serve as the point of contact for faculty and staff assigned to the Center. This position reports to the Dean, General Studies. PENDING BOARD APPROVAL Salary: $37,440.00 - $46,000.00 (Depending on the qualifications, the salary is negotiable.) Application Deadline: Open Until Filled – Review of applications will begin June 19, 2019. To receive full consideration, the online application and supplemental application materials must be received by June 18, 2019.   Non-Discrimination Policy Statement: Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Institutional Diversity and Student Conduct at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504. Applications, prospective employee information and benefits can be found on the Employment Page .

Job no: 498639 Work type: Full-time Location: LeCroy Center Work Schedule: Monday-Friday (8:00-5:00) Working Title Project Manager Job Title Code CCM Salary Level N08 Salary Range (Full-Time) $7,083.33 mo. - $8,145.83 mo. (dependent on experience and other considerations) FLSA Exempt Position Type Staff Position Summary Project manager oversees the planning, development and implementation of a project(s) and prepares documentation/reports for leadership evaluation. Required Knowledge, Skills & Abilities Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. Identifies business strategies and incorporates goals and objectives that work towards the strategic direction of the District. Knowledge of the principles of local area networks and ability to integrate into existing UNIX and computer applications. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Conducts various needs assessments to determine organization and/or business needs; delivers specific organizational goals and assesses effectiveness of program to broaden and enhance client services. Must be able to work independently and in a team environment. Ability to serve as a liaison for the district to identify internal and external entities suitable for project needs including governmental agencies, public and private business. Provides leadership to individuals or teams charged with the responsibility of accomplishing a variety of goals or tasks and serves as a facilitator for process improvement to meet business needs.  Strong human relations and collaboration building skills are necessary. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Interprets policies/procedures and issues appropriate directions for their implementation. Plans and administers the funds of the organization according to the approved budget. The ability to listen to and understand information and ideas presented through spoken words and sentences. Advanced presentation, oral and written communication skills to be able represent the college community district and interact effectively with individuals from diverse backgrounds. Ability to provide exemplary customer service. Physical Requirements Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Knowledge and Experience Bachelor’s degree in related field plus four (4) years of work related experience. Project Management Professional (PMP) certification. Must have current and valid Texas driver’s license for off-site travel. Official transcripts will be required. ***Will be subject to a criminal background. Some positions may be subject to a fingerprint test. *** Preferred Skills :     Strong experience with ERP selection and implementation (HR, Finance, or Student Information Systems).  Higher Education knowledge preferred.  Change management experience a plus experience with process improvement methodologies (Lean, Six Sigma).  Consulting Background preferred.  MBA preferred. Essential Duties and Responsibilities Conducts detailed analysis of project requests; defines scope of project; assigns tasks to programmers/ analysts; establishes measurable time segments; and monitors project to completion. Responsible for defining system requirements, designing, programming, and installing assigned administrative/ educational systems. Keeps up-to-date on new technologies and best practices related to project management through professional development activities. Responsible for assembling project teams, scheduling, reviewing, and monitoring project work to ensure that progress is within expected guidelines and completed on time and within budget. Identifies resource requirements, meets training needs, defines project deliverables, provides customer satisfaction and reporting structures; ensures quality of projects. Creates and maintains comprehensive project documentation. Uses appropriate verification techniques to manage changes in project scope, schedule and costs. Establish and maintains effective working relationship with diverse internal/external stakeholders and constituents, including third parties/vendor, within the DCCCD network community to ensure successful implementation and integration of applicable technology or other solutions into diverse business environments. Works with IT team members to coordinate the implementation of guidelines and procedures to ensure system security. Responsible for developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Programs advanced or complex tasks associated with project assignments; performs emergency corrections as required. Writes, tests, and documents programs; acts as technical resource to trainers. Keeps management abreast of project status and/or problems, escalating as needed. Utilizes excellent verbal, written, presentation and interpersonal skills when communicating with diverse internal/external stakeholders and constituents within the DCCCD network to meet the changing needs of the business and to ensure appropriate transition of project activities into support. Provides excellent customer service. Completes required DCCCD Professional Development training hours per academic year. Performs other duties as assigned. Advertised: 04 Sep 2019 Central Daylight Time Applications close: 25 Sep 2019 11:55 PM Central Daylight Time

I. JOB SUMMARY The Solutions Generalist serves as the first point of contact providing excellent customer service to current and prospective students and their families. The Solutions Generalist will perform daily operational activities to include data entry, updating and maintaining student account and academic record information and receiving and processing payments and related forms. The Solutions Generalist needs to be able to learn both state, federal, and institutional policies regarding financial aid, collection of student accounts, and student record privacy (FERPA). The generalist must gain broad knowledge of the catalog of program offerings, the registration progress, the academic calendar, course and room schedules, and changes in student status (e.g., leaves, withdrawal, changes of major.) II. PRIMARY JOB DUTIES: Greet and guide both prospective and current students and their families, along with faculty and staff through the various functions of Solutions, including but not limited to making payments/deposits from various departments, registering for classes, adding and dropping classes, obtaining transcripts and alerting the financial aid counselors when a student needs to see them. Research and resolve issues with registration, billing, and financial aid. Answer a multi-line phone and provide a high level of customer service; receive and respond to e-mail correspondence, utilize the student information system to assist students and/or family members with inquiries providing thoughtful, complete responses and documenting conversations within the student information systems. Make outgoing calls to students who have an unresolved balance due and identify solutions to resolve student tuition balances. Open and sort mail, process payments and forms received through the mail. Receive and process cash, checks, wire transfers, and other forms of payments for student accounts and other accounts receivable, process deposits into various accounts following college cash collection policies and procedures. Maintain a balanced cash drawer as well as daily reconciliation of cash receipt sessions. Develop and maintain knowledge of various financial aid programs, billing and collection rules and regulations as well as academic requirements for registration and degree completion. Able to communicate effectively and timely follow up using a variety of communication tools (phone, email, text messages, push notifications, etc...). Coordinate and manage student ambassadors through the college?s work-study programs. Maintain active and inactive student academic records, for both current students and the permanent records for graduated or withdrawn students, using the Student Information System (Ellucian), digital file, and archival paper files. Update student demographic data Support student course registration process. Process academic program changes for students; add/drops, change of program and non-degree registration, withdrawal/leave of absence forms, and requests for off campus study Notify other relevant offices of student leave of absences/withdrawals, personal data changes, changes in major/minor, and approved directed study/independent study applications Process grade changes including incompletes, challenge examinations, pass/fail grades, etc... Process student professional licensure applications at end of term Prepares course offerings for semester schedule each term Assembles and distributes student schedules for registration of DaVinci Students Processes transcript requests and enrollment verifications Support commencement activities, including rehearsal, program preparation, and graduation day support Bulk mailing of diplomas and Dean?s list certificates (deans list may move to electronic) III. OTHER JOB DUTIES: Assist with special projects within Solutions as directed Participate in open houses, new student orientations and new student welcome days Assist with the development of internal portal, website, and student communication planning

Job no: 498436 Work type: Full-time Location: LeCroy Center Work Schedule: Monday-Friday 8:00-5:00 (Some nights and weekends) Working Title Navigator Job Title Code CQY Salary Level N04 Salary Range (Full-Time) $3,583.33 mo. - $4,120.83 mo. (dependent on experience and other considerations) FLSA Non Exempt   Position Type Staff Position Summary Responsible for providing outreach and intervention services for students to reduce time to completion of an academic-to-career pathway and reduce education related debt.  Guides prospective students to and through the DCCCD system and beyond by providing referrals to career and wage level information, career pathways, and other college and community-based resources. Required Knowledge, Skills & Abilities Requires a highly motivated team-player with the ability to deliver a high level of interactive customer service to students related to academic-to-career pathways.  Ability to prioritize and effectively manage multiple projects simultaneously, proactively solving problems with a high degree of accuracy to achieve goals within or ahead of established timeframes.  Integrated into all major functions are home/school/community assimilation; diversity and cultural competence; dropout prevention; incorporation of professional standards and best practice and compliance with regulatory requirements.  Possesses a student-centered advisement philosophy with experience working with student services and/or academic advising at the college level.  Ability to help students adapt to their learning environment and guide them in making informed decisions regarding their educational and career goals.  Exhibits an attitude of flexibility and adaptability relative to techniques of working with students, approaches to service, and technological systems supporting the services.   Able to work in a team-centric, call center environment.  Experience with at-risk populations.   Demonstrated ability to collaborate, interact with and develop relationships with individuals of diverse populations, including varying social, cultural, economic and educational backgrounds.  Engages diverse individuals, groups, communities, and organizations to enrich the educational environment and experiences of students and other constituencies.  Proven experience collaborating with faculty and other academic/instructional staff.  Commitment to creating an inclusive learning & work environment.  Experience working across functional areas.  Able to be productive in time-sensitive and at times, high-pressured situations.  Advocates for the creation, enhancement, and strengthening of programs and services that recognize and meet the student’s academic needs.  Actively participates in required college activities.  Must have an understanding of college financial aid processes.  Strong interpersonal, organizational, problem-solving and critical thinking skills required.  Attitude of optimism/able to inspire confidence in others.  Consistently provides exceptional customer service that is responsive to the needs of the individuals, populations with distinct needs, and relevant constituencies. Physical Requirements Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Knowledge and Experience Bachelor’s degree in related field plus four (4) years of related work experience.  Official transcripts will be required.  Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. work day especially during heavy registration peak times or non-standard hours, i.e., 10:00 a.m. – 7:00 p.m.  May be required to work occasional weekend and/or evenings.  Ability to travel throughout the Dallas County region *** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. ***   Essential Duties and Responsibilities Ability to work with students to remove barriers that prevent the successful completion of their selected college pathway and assist them in setting tailored and measurable goals.  Help prospective and current students persist in their college pathway by making college and community referrals as needed.  Assists current students as they pursue benefits screening and application and other community services, as well as referrals to college-based services such as tutoring, financial aid, and enrollment assistance.  Implement and improve approaches used for ongoing contact with students to help them access needed academic, financial and social supports.  Evaluate prospective, new, and existing students based on their needs, desires and limitations in order to make timely referrals to community and governmental resources.  Communicate with students to address their concerns and goals, demonstrating a positive attitude and approach to problem resolution.  Monitor student’s progress with follow-up on referrals; maintain accurate records of referral status.  Guide, connect and/or refer students to support services available at DCCCD colleges and surrounding Dallas community agencies that can help them stay in school regardless of the student’s college affiliation.  Connect students to community resources that increase their success in education and training.  Communicate with potential community service partners regarding support services offered at their location.  Coach students to independently and strategically negotiate community, education, and employment resources that support their college and career success.  Support persistence and career pathway development needs of students.   Promote student success by participating in interdisciplinary teams that may include the Navigator, student, DCCCD college faculty and staff, employers, and other community-based stakeholders.  Work hours that allow for prospective and current students access to the Navigator.  Travel to DCCCD colleges to meet with faculty and student services staff.  Maintain a comprehensive knowledge of the various career pathways offered within the DCCCD community colleges as well as familiarity with DCCCD’s academic programs, academic requirements, organizations and support services.  Upholds DCCCD’s policies and procedures, and provide consistency across campuses.  Must have high ethical standards, respect privacy and maintain confidentiality in all communications and records to the extent that such communications are protected under relevant privacy laws.  Must have excellent listening, oral and written communication skills in order to follow-up/communicate with a wide array of diverse stakeholders and constituents.  Develop and maintain strong working relationships with student services to ensure consistency in process, policy and procedures.  Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.  Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.    Advertised: 17 Jul 2019 Central Daylight Time Applications close: 31 Jul 2019 11:55 PM Central Daylight Time

Job no: 498167 Work type: Part-time Location: Eastfield Work Schedule: Varies (No more than 19.5 hours per week) Job Title Code CV1 Salary Level N02 Hourly Rate (Part-Time) $15.38 per hour   FLSA Non-Exempt Position Type Staff Position Summary Provides advanced individual and group tutoring services in an open lab and/or one-on-one setting in support of advanced instructional programs. Participates in training and evaluating other tutors and assists in the creation of tutoring resources and materials as required. For assistance in efficient delivery of supplemental instruction and academic support/tutoring in specific core discipline(s) for veteran participants completing preparation programs for completion of secondary education or college readiness refresher courses for participants' education program prior to post secondary enrollment. Required Knowledge, Skills & Abilities Demonstrated skill in working with at-risk students tutoring in an open lab/self-paced setting. Excellent oral and written communication skills required to deal effectively with varying levels of staff and students from diverse backgrounds. The ability to provide quality customer service. Physical Requirements Works with light, easy to handle materials requiring little physical effort. Minimum Knowledge and Experience Associate’s degree or higher plus four years of experience.* or Level III certification through the College Reading and Learning Associations (CRLA).* *Experience = course work in related field of study or work experience in a related function or program as the area assigned.* Official transcripts and/or evidence of CRLA Level III certification will be required. ***Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. *** Essential Duties and Responsibilities Provides advanced level tutoring to students who in open lab/self paced settings including clarification of course assignments, lectures and tests. Works with students individually or in small groups to select and use the resource material and/or lab equipment most appropriate to demonstrate study units/workbook assignments. Maintains records of students tutored as required under department guidelines. Participates in the development and maintenance of resource materials needed to demonstrate learning objectives for use in tutoring environment. Participates in the development and maintenance of materials to assists tutoring staff and/or students. Develops and presents College Reading and Learning Association (CRLA) level I and II training. May participate in recruitment activities as assigned. May be assigned to provide indirect supervision to other tutors. Performs related duties as required. Advertised: 03 Jul 2019 Central Daylight Time Applications close: 17 Jul 2019 11:55 PM Central Daylight Time

Job no: 498434 Work type: Part-time Location: North Lake Work Schedule: Varies (No more than 19.5 hours per week) Job Title Code TC2 Salary Level N01 Salary Range (Full-Time) $2,000.00 mo. - $2,300.00 mo. (dependent on experience and other considerations) Hourly Rate (Part-Time) $11.54 per hour Business Travel N/A FLSA Non-Exempt Position Type Staff Position Summary Provides individual and group tutoring in support of intermediate instructional programs. May participate in developing tutoring resource materials. Required Knowledge, Skills & Abilities The knowledge and experience providing effective customer service. Oral and written communication skills required to deal effectively with individuals from diverse backgrounds. Physical Requirements Works with light, easy to handle materials requiring little physical effort. Minimum Knowledge and Experience Graduation from high school or equivalent with college level course work and one year work experience in related field sufficient to tutor students.* *Experience = working in a program function in the area assigned.*  ***Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. *** Essential Duties and Responsibilities Provides intermediate tutoring to students in open lab/self paced settings including clarification of course assignments, lectures and tests. Works with students individually or in small groups to select and use resource material and/or lab equipment most appropriate to demonstrate study units/workbook assignments. Maintains records of students tutored as required under department guidelines. Provide input in developing and maintaining resource materials needed to demonstrate learning objectives for use in tutoring environment. Performs related duties as required. Advertised: 16 Jul 2019 Central Daylight Time Applications close: 31 Jul 2019 11:55 PM Central Daylight Time

Job no: 498356 Work type: Full-time Location: El Centro Work Schedule: Monday-Friday (8:00-5:00) Working Title Service Desk Analyst II Job Title Code TCT Salary Level N04 Salary Range (Full-Time) $3,583.33 mo. - $4,120.83 mo. (dependent on experience and other considerations) FLSA Non-Exempt Position Type Staff Position Summary An intermediate level position responsible for troubleshooting and resolving relatively complex hardware, software or network problems requiring detailed systems and applications knowledge via telephone, email or in person. Required Knowledge, Skills & Abilities Experience working in an IT service/help desk or other related environment managing hardware, software or network problems.  Able to explain technical issues in a language suitable for individuals with limited technical knowledge.  Must be able to logically analyze and recognize problems areas, define and document causes, decide on best course of action and implement solutions using industry best practices and procedures.  Must have strong understanding of information technology systems including software, network applications and basic network systems.  Must be able to document service requests and associated resolutions following service desk procedures.  Must be able adaptable to change in a fast-paced work environment; able to work independently and as part of a team; organize, prioritize and meet deadlines. Ability to work collaboratively with diverse stakeholders and constituents internal and external to the organization to solve issues that are outside of knowledge or expertise.  Must be able to monitor the IT service desk mailbox and call queue, responding to requests in a timely and efficient manner.  Must be detailed oriented with a can do attitude.  Knowledge and ability to use remote access tools to detect, diagnose and resolve customer issues and service requests.  Ability to use independent judgement to set priorities for resolution, monitor progress and apply escalation procedures for problems not progressing satisfactorily.  Ability to communicate effectively with individuals from diverse backgrounds.  Must possess excellent problem-solving, communication and interpersonal skills, along with patience and a positive customer-oriented attitude. Physical Requirements Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.  May have to lift up to 30 pounds. Minimum Knowledge and Experience High school diploma or GED equivalent plus three (3) years of related experience.  Original transcripts will be required.  Valid driver’s license required for offsite travel.  On-call, work hours may extend beyond the regular, eight hours, Monday-Friday, workday, including weekends and holidays to provide immediate support due to system failures on a 24/7 basis. ***Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. Preferred Skills:  Bachelor degree in Computer Science or related field.  Familiarity with most Microsoft Office Products.  Experience resolving technical issues.  Help Desk experience/call center experience.  Need solid customer service skills. Essential Duties and Responsibilities Provides technical support and/or training to students, faculty and staff regarding computer equipment, peripherals, applications, course software, and online course delivery systems in-person, via phone, or through electronic services.  Resolves procedural questions and problems or routes to appropriate IT staff for resolution.  Maintains a level of awareness with regards to current IT and technological changes in the industry through professional development activities.  Investigates faults, user problems and other requests for support and/or information and takes appropriate action(s) to remediate issues to reach a satisfactory resolution.  Supports users by performing system tests and updates after completion of troubleshooting and necessary repairs to ensure updates have not caused problems elsewhere within the system.  May assist in the preparation of user requirements for changes in existing systems or development of new systems.  Builds and maintains working relationship with internal/external stakeholders and constituents within the DCCCD community network including vendor support to ensure end users’ needs are met.  Work as part of the IT service desk team to provide a high level of customer service, satisfaction and technical support to customer base.  Providing technical support to campus help desk members as well as other IT staff as needed.  Identifies, analyze and resolves incidents and requests regarding use of application software or hardware.  Ensures that all customer requests are recorded accurately and with a high level of detail following organization’s guidelines and procedures.  Communicate and update users, on an on-going basis, with regards the status of their issue(s).  Provides current feedback based on documentation of reported questions and problems as appropriate to improve administrative systems and procedures.  Must complete required DCCCD Professional Development training hours per academic year.  Must have excellent listening, oral and written communications skills to effectively communicate with diverse, multicultural stakeholders and constituents within the DCCCD community network.  Some positions will be responsible for maintaining and monitoring location licensing compliance and software documentation.  Must be able to provide exemplary customer service.  Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.  Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. Advertised: 09 Jul 2019 Central Daylight Time Applications close: 23 Jul 2019 11:55 PM Central Daylight Time

Job no: 498348 Work type: Full-time Location: Bill J. Priest Work Schedule: Monday-Friday (8:00-5:00) Job Title Code DAJ Salary Level N05 Salary Range (Full-Time) $4,416.67 mo. - $5,079.17 mo. (dependent on experience and other considerations)   FLSA Exempt Position Type Staff Position Summary Advises clients in business principals and specific areas of business management. Guidance includes assisting clients with business planning, accounting, market research, sources of capital, human resource issues and other areas to increase business viability. Required Knowledge, Skills & Abilities Demonstrated effective counseling/advising skills and techniques. Ability to utilize computer technology to access data, maintains records, generates reports and communicates with others. Able to communicate effectively both verbally and in writing with individuals from diverse backgrounds. Strong knowledge and experience providing effective customer service. Physical Requirements Works with light materials requiring little physical effort. Minimum Knowledge and Experience Bachelor’s degree or higher and four years of experience in business management counseling/advising or Associate’s degree plus six years of experience in business management counseling/advising. Official transcripts will be required. ***Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. *** Preferred Skills:  The business advisor requires good communication skills in financial projections.  The ability to make training presentations to SBDC clients. Essential Duties and Responsibilities Participates in the development, implementation and evaluation of programs designed to advise clients in business management. Provides one-on-one counseling to assist clients with business management, fiscal management, and planning skills. Assist in solving contemporary marketing problems and issues. Work with established businesses in addressing their changing business management needs. Develops a client database, establishes a reporting system, and generates narrative and statistical reports on the activities and progress of clients. Instruct and coach beginning enterprises whose knowledge of the business arena may be in the early stages of development. Assists the director with strategic plans designed to promote the growth of the program. Assist companies to improve sales management processes or advise on financial accounting and reporting procedures. Facilitates seminars and assist in marketing the program through speaking to outside groups. Performs related duties as assigned. Advertised: 16 Jul 2019 Central Daylight Time Applications close: 30 Jul 2019 11:55 PM Central Daylight Time

Job no: 498024 Work type: Full-time Location: District Service Center Work Schedule: Varies (No more than 19.5 hours per week) Working Title Quality Assurance Specialist I Job Title Code TCP Salary Level N05 Hourly Rate (Part-Time) $25.48 per hour Business Travel N/A FLSA Exempt Position Type Staff Position Summary Responsible for planning, coordinating and implementing the quality assurance activities by reviewing quality specifications and technical design documents to provide timely and meaningful feedback. Designs/implements tests, debugs and defines corrective actions. Required Knowledge, Skills & Abilities Experience as a quality assurance specialist or relevant role in testing methodologies. Knowledge of standard quality assurance, development tools, and quality control. In-depth understanding of the various testing concepts (e.g. functional, usability, performance). Knowledge of current best practices in usability and accessibility. Strong problem solving and analytical skills with attention to detail. Ability to identify opportunities to adopt innovative testing technologies and techniques. Capable of conducting tests, inspection/review of products, services or processes to evaluate quality of performance. Excellent organizational and time management skills. Ability to foster a collaborative work environment and build/maintain working relationships with diverse individuals internal and external to the organization. Must be self-driven, able to work independently and as part of a team in a fast-paced work environment. Able to coordinate multiple assignments and projects of varying complexity. Ability to manage and coordinate assigned tasks and effectively complete expected deliverables in a timely manner. Must be able to clearly document, track and report test results, analysis, and unresolved issues. Ability to review functional and technical specifications with a focus on testability and quality improvements. Experience in writing clear, concise and comprehensive test plans and test cases. Must have excellent presentation, oral and written communication skills. Must be able to provide excellent customer service. Physical Requirements Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Knowledge and Experience Bachelor’s degree plus one (1) year of related work experience. Official transcripts are required. Special licenses or certifications may be required depending on the nature of the position. Current and valid Texas driver’s license required for off-site travel. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. *** Essential Duties and Responsibilities Responsible for the creation, execution and maintenance of quality assurance plans, test cases, specifications, scripts, scenarios and test conditions. Responsible for analyzing system specifications, testing customizations and updates to applicable systems following District policies and procedures. Ensures all legal standards are met. Stays up-to-date with new testing tools and test strategies through professional development activities. Creates detailed, comprehensive and well-structured test plans and test cases. Monitors performance by gathering relevant data, as well as producing quality reports, statistical reviews and relevant documentation. Collaborates with software system trainers, system support analysts, etc., to identify requirements/ changes to applicable systems to ensure accurate, up-to-date training and support. Collaborates with diverse internal/external stakeholders and constituents within the DCCCD community network to improve system(s) standards and procedures. Performs broad types of testing including functional, system, integration, regression as well as front and back-end testing. Investigates the causes of non-conforming software and train users to implement solutions. Schedules quality tests or strategies in accordance with project scope or delivery deadlines.  Uses interpersonal skills to interact effectively with diverse, internal/external stakeholders and constituents prioritize, plan and coordinate testing activities. Prepares written communication for presentation and the development of reports for various audiences. Provides excellent customer service. Performs other duties as assigned. Advertised: 11 Jul 2019 Pacific Daylight Time Applications close: 25 Jul 2019 11:55 PM Pacific Daylight Time

Job no: 498420 Work type: Full-time Location: Richland Work Schedule: Various Shifts (40 hours per week - some nights & weekends) Salary Range (Full-Time) $3,583.33 mo. - $4,120.83 mo. (dependent on experience and other considerations)   FLSA Non-Exempt Position Type Staff Position Summary A senior (lead) level position responsible for providing professional case management services for a specific student population (e.g. adult students, single parents, gender related, TRIO, Upward Bound, Life Transitions, Dual Credit, etc.) Responsible for coordinating and providing specific services provided by the department to meet the needs of the specific student population served (e.g. advising, enrollment, book loans, child care vouchers, tutoring, etc.). Develops and coordinates programs involving recruitment, enrollment, and advising/course planning. Establishes and maintains partnerships with students and service providers for educational, career, and related program and service needs. Required Knowledge, Skills & Abilities Knowledge in conducting individual needs assessments. Advanced knowledge of computer technology and software applications in order to process registrations and to utilize specific software related to student advisement. Ability to deal extensively and effectively with a wide variety of individuals requiring excellent interpersonal skills, listening skills, and communication skills in order to convince, influence, and direct students as it relates to their academic goals. Excellent oral and written communication skills required. Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. work day during heavy registration peak times. Ability to communicate effectively with individuals from diverse backgrounds. The ability to provide quality customer service. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Knowledge and Experience Bachelor’s degree or higher plus four years of experience in student development or academic advisement and at least one year working in the coordination of special services/activities for a special student population or Associate’s degree plus six years of experience in student development and/or academic advisement and at least one year working in the coordination of special services/activities for a special student population. Official transcripts will be required. *** Will be subject to a criminal background check and fingerprinting.*** Essential Duties and Responsibilities Adheres to strict student confidentiality guidelines. Provides academic advisement/planning to specific student population assigned utilizing a variety of resources provided by DCCCD, community organizations, and other colleges, universities and related organizations. Advising of students may be inclusive of one-on-one interaction, phone, and/or online advising. Interviews students to gather information to assess service needs; plans and implement special projects and coordinates a variety of department activities and services to better serve and extend existing services to specific student population served (e.g. advising, enrollment, book loans, child care vouchers, tutoring, etc.). Coordinates and provides program introduction meetings, workshops and/or seminars which include developing associated material to promote and inform as they relate to the specific student population served. Participates in recruitment activities, registration, drop/add/withdrawal functions, and coordinates new student orientations and/or orientations as they relate to the department’s purpose and services. Acts as liaison with external location personnel (e.g. provides program information packets; off-site registration, attends information sessions, etc.). Gathers and analyzes data and prepares reports related to the assigned student population caseload. Monitors specific budget allocations, including grant budgets; assists in seeking and the solicitation of grant funds to further extend services to the specific student population served. Hires, trains, supervises, and evaluates assigned staff. Performs related duties as assigned. Preferred Skills:   This position is responsible for the creation and coordination of the Transfer Center at Richland. Ability to case manage a large student population and facilitate students transferring, is critical to accomplishing the organizational goals of completion and increasing the number of transfer students. Skilled at building constructive and collaborative working relationships with other staff in diverse roles and/or in other District locations, as well as individuals and institutions external to the District. Confident in communicating to groups for the purpose of providing information and explaining processes, requirements, rules, policies or procedures. Uses listening skills to initiate dialogue and to drive broad collaborative thinking. Advertised: 16 Jul 2019 Central Daylight Time Applications close: 30 Jul 2019 11:55 PM Central Daylight Time

Job no: 497538 Work type: Part-time Location: El Centro Work Schedule: Varies (No more than 19.5 hours per week) Working Title Interpreter         Job Title Code CQP Salary Level N05 Hourly Rate (Part-Time) $25.48 per hour FLSA Non-Exempt P osition Type Staff  Position Summary Responsible for listening, understanding, and translating spoken or written statements from one language to another. Reproduce statements in another language for unique listening or reading audience.  Required Knowledge, Skills & Abilities Knowledge of the Interpreting Code of Ethics as established by the Texas Department of Assistive and Rehabilitative Services Board for Evaluation of Interpreters.  Ability to provide interpreting services in a variety of setting within the DCCCD network following DCCCD policies.  Requires complete fluency in the working language and the ability to instantly comprehend and convert language into another.  Knowledge of the structure and content of a foreign language or English including the meaning and spelling of words.  Understands the rules of composition and grammar.  Establish and maintain effective working relationships, interacting in a diverse, multi-cultural environment.  Possesses a professional and friendly attitude and the ability to quickly develop a rapport with colleagues, students and staff.  Must be sensitive to cultural differences.  Maintain confidentiality of work related information and materials.  May translates spoken material into sign language for an understanding of the hearing-impaired and/or interprets sign language of the hearing-impaired into oral or written language for individuals or others not conversant in sign language.  Sign language interpreters must be able to make a quick and coordinated hand, finger and arm movements when interpreting.  Effectively uses organizational skills with attention to detail and follow through.  Able to communicate information and ideas so others will understand using tact and diplomacy.  Knowledge of principles and techniques of effective verbal and written communication in the English language.  Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Knowledge and Experience Graduation from high school or equivalent plus an active and valid basic level certification recognized or issued by the BEI prior to January 1, 2012.  Official transcripts or proof of certifications will be required.  *** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. *** Essential Duties and Responsibilities Provides interpreting services for the hearing impaired in a variety of college activities.  Comply by the Interpreting Code of Ethics as established by the Texas Department of Assistive and Rehabilitative Services Board for Evaluation of Interpreters.  Have specialize training in the use of gesture, mime, props, drawings and other tools to enhance communication.  Perform sign language interpretation for hearing-impaired students/prospective students, including lectures or other classroom instruction, meeting, registration, testing, tutoring and counseling.  Serve as liaison between the students, staff and faculty members.  Builds strong professional relationships to assist the deaf or hearing-impaired individuals understand what is being said in a variety of situations.  Understands the subject matter to accurately translate what is being spoken into sign language.  Research situations involving highly technical information or complex information to gain an understanding of what will be interpreted.  Interpreters change the spoken word from one language to another in order to facilitate communication between two parties, who might otherwise be unable to understand each other.  Must possess the ability to converse back and forth in two or more languages.  Must be able to preserve the meaning, tone, and emotional value of the original speech and have a firm grasp of both the source and the target languages, including all idioms.  May assist in development of schedules for part-time applicants to fill vacancies in interpreter, tutor, or note-taker positions.  May maintain related department records.  Excellent oral and written communication skills to work effectively with a wide variety of individuals from diverse backgrounds.  Ability to provide quality customer service.  Must have excellent customer service skills.  Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.  Incumbents may be directed to perform job-related tasks other than those specifically presented in this description.  Position requires regular and predictable attendance. Salary Guide: The salary structure provides guidelines to set and manage compensation.  All employees can expect to be paid at a salary rate that falls within the salary range for their position.  This tool may be used as a guideline for determining the range of a starting salary.  Other criteria may be considered when determining salary beyond the minimum, such as additional education and/or total years of relevant experience, skills and competencies and supervision requirements. RANGE Minimum  Texas Board for Evaluation of Interpreters (BEI): • Graduation from high school or equivalent plus an active and valid basic level certification recognized or issued by the BEI prior to January 1, 2012, or • Associate’s Degree plus an active and valid basic level certification recognized or issued by the Texas Board for Evaluation of Interpreters (BEI) after January 1, 2012. 1st Quartile Related experience above minimum requirements: Texas Board for Evaluation of Interpreters (BEI): • Active and valid advanced level or above certification recognized or issued by the BEI prior to January 1, 2012 or • Active and valid advanced level or above certification recognized or issued by the Texas Board for Evaluation of Interpreters (BEI) after January 1, 2012, or Registry of Interpreters for the Deaf, Inc. (RID): • Active and valid national interpreter certification (NIC) Advertised: 11 Dec 2018 Central Standard Time Applications close: 16 Aug 2019 11:55 PM Central Daylight Time

Under the direction of the President, this position provides high level confidential administrative support. This position assures the Office of the President operates efficiently and effectively with the highest level of confidentiality, integrity and customer service.

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. Under direction from higher level Adult Education academic and administrative staff, assists in the preparation of materials and operations for an assigned instructional area at the Saddleback Adult Education off site campus; operates and demonstrates use of specialized equipment, supplies and materials; provides assistance to students within the assigned subject area; and maintains the general cleanliness of the assigned instructional area.

South Orange County Community College District is seeking a pool of qualified applicants for the DSPS Office as a DSPS Cart Driver. The Disabled Students Programs and Services Cart Drivers will assist with transporting DSPS students, requiring transportation services to and/or from their classes. Our main priority is getting students to their classes/bus/cars in a timely manner. All persons who drive electric carts on campus MUST HAVE A VALID, CURRENT CA DRIVERS LICENSE. The District’s goal as an academic community is to sustain a working environment that is welcoming to all, fosters and celebrates diversity, and promotes and rewards excellence. An exemplary academic community promotes an inclusive environment that best prepares our faculty, staff and students to live, work, and contribute to a global society. This position is a short-term, temporary, Non-Bargaining Unit assignment, not to exceed 160 days during each fiscal year. The assignment is on an as needed basis, and may be shortened or extended. You will be contacted should the hiring department/division be interested in scheduling an interview with you to discuss your qualifications and skills. Please do not call the Human Resources Office regarding the status of your application. The most current status of all applications will be available for you to view on our website.

Reports to the Director and Assistant Director of Experiential Education, School of Pharmacy Distinguishing Features of Class: Monitoring/coordinating multiple projects related to clinical placements and program evaluation Completion of all assigned administrative tasks, related to all areas of the School of Pharmacy?s Experiential Education Program Create/manage databases, as assigned, in electronic form and hard copy. Create/maintain pleasant, professional atmosphere in the office. Handle special projects as designated by the Director of Experiential Education. Assist the Director with all preceptor inquires regarding student placements, student performance, student problems, and related policies and standards. Assists Director in assessing student performance; Schedules faculty sessions to de-brief student experience Coordinates all clinical placements (introductory and advanced) Assists with assessment of student activities, student achievement, student progress Supervise clerical support provided by School of Pharmacy staff Examples of Duties (illustrative only, not limited to): Administer required preceptor surveys through AACP. Collect survey data from current students, alumni and employers and create reports for faculty review, analysis, and interpretation. Maintain electronic archive of student performance data. Maintain confidential material including current student, preceptor, alumni and faculty files. Schedule appointments, rooms and services for special preceptor events. Prepare reports for internal and external bodies. Coordinates scheduling of experiential education meetings, records, types and distributes all minutes. Responsible for all ordering of supplies and materials. Maintain all course syllabi for clinical placements. Co-ordinate student/preceptor placements, issues, and complaints. Carries out other assignments as directed by the Director.

Under general supervision, provides word processing and other computer operation services in support of the assigned grant funded program; performs a variety of administrative office support duties of a general or specialized nature; and provides information and assistance to students, faculty, staff, and the general public. May provide training and work direction to student workers if assigned.