Pensacola State College
1000 College Blvd, Pensacola, FL 32504
Job Description:
The Contact Center Advisor position is a full-time professional/managerial position. The Contact Center Advisor will provide information to prospective and current students relating to course enrollment, program requirements, and basic financial aid information, and will provide referrals to other student resources. The Contact Center Advisor will also assist with targeted recruitment events, conduct calling campaigns, and respond to student inquiries through telephone, email, and virtual communication. This position requires a flexible work schedule including evenings and some weekends. This position reports to the Associate Dean, Enrollment Management.
MINIMUM QUALIFICATIONS: Graduation from an accredited institution with a bachelor’s degree, intermediate knowledge of word processing, spreadsheet, internet, and email software. Successful results of a criminal background check are required. Relevant work...